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“avoid if you're fussy about the bathroom!!”
Review of Hotel Aroma

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Hotel Aroma
Ranked #31 of 100 Nainital B&B and Inns
delhi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“avoid if you're fussy about the bathroom!!”
Reviewed 28 June 2012

we booked this hotel as everything else was sold out and the pics online looked good. our group of 7 adults and 1 toddler arrived here with ease.it is comfortably located in between lush oak and pine trees. far enough from the mall road to avoid the noise and the crowds and close enough to enable a 7 minute walk to the lake.perfect location with clean ,cold and refreshing winds.from the outside the hotel looks like a peppy youth hostel oozing with colour and energy.the owners who themselves reside on the top most floor are well cultured ,warm and very helpful.the rooms look good with trendy furniture and bright walls. though deceptively small the deluxe room surprizingly accomodates an extra bed rather well. room service is absolutely excellent. anything you ask for arrives quickly. be it tea, food ,towels or any number of buckets of water . yes thats the real problem-water-there isnt any in the bathrooms! forget hot water even cold running water in the toilets is not available most of the time! the bell boys are often seen in the narrow corridors supplying buckets of water to guests. also most of the toilet fittings are broken or missing.you have to make do with mug and bucket at the Aroma hotel! and the owners have a million excuses about the water and the bathroom fittings. very sorry affair in that regard. however if you could get passed the bathroom issues, the trees and the winds invite you to welcome cups of hot ginger tea in the chirpy corridors that open directly to the oak forests. the walk around this hotel is an absolute delight. you hear only birds and monkeys and love romancing the nature.and yes ... the food..... absolutely mouth-wateringly delicious!!!must try the butter chicken and the tandoori chicken and the mutter paneer. that would definitely take some steam off from the bathroom problems. we eventually had to change our hotel after a stay of 2 nights as most members of our group did need regular running water in the bathrooms. another plus point is that this hotel offers parking facility for your vehicle which is a rarity in all budget hotels in nainital. if only they could improve on their water and loo situation!!!!

Room Tip: ask the owners to give you the rooms on the left side of the staircase as they have better water sup...
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  • Stayed June 2012, travelled with family
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank drvarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Omaha, Nebraska
Level Contributor
172 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 7 June 2012

A lot of disappointments with this place. Our room was dirty and bathroom wet when we checked in. Never seemed to have towels and hot water when you needed them. Breakfast was always really late. The food at the restaurant was disappointing for as much as it was talked up. The only 2 redeeming factors were the good location (though difficult to get to initially), and the owner was very knowledgeable about the area and helpful in giving us ideas of how to have fun during our stay in Nainital.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank bigbobadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Nainital hotels

Ghaziabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2012

we were there at afternoon and booked luxury room which was also having bathtub fitted.the room looked good at first sight and there was a bathtub too but as the time passed to evening it got worst.the tube-light was not working.so we had to compromise with a cfl in dim light.TV had only the few local gharwal channels.tap was leaking,water was flowing through it all the night(irritating)The tiles in the bath room was slippery and it was stinking.bathtub could not be filled as water was sinking out off it automatically.The flush was not working.in the morning there was no power for almost 2-3 hours and no back-up was there. It was told that hot water was available from 7 AM to 11 AM,but at that time, there was no water through tap and on inquiry, we were given hot water in buckets.
food was ok-ok types and got room service on time.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tyagi_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhilai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2012

I booked Luxury premium rooms in this hotel almost a month ahead keeping in mind the year end rush. when we arrived there at around 8.30 PM, it was severe cold there and on asking Room heater, the hotel propieter asked for extra bucks ( which was told as available while booking). We agreed to pay extra, but that night he could not provide telling it was not available. The tiles in the bath room was slipperry and it was stinking. The flush was not working. It was told that hot water was available from 7 AM to 11 AM, but at 8 AM, there was no water through tap and on inquiry, we were given hot water in bouquets, Dogs roamed inside the restaurant which frightened the children during breakfast, so we had to take meals in room which costed 10% more as service charge, but no bills provided.Pick up facility is there from Mall road, but we had to wait around half an hour for the vehicle to come. Also, on check out, he did not give the bill saying it would charge us extra, while he agreed the amount inclusive of all taxes. I suspect tax fraud by the hotel in this respect. On the whole a disappointing hotel with the hotel management mentality to cheat you.Not at all recommended for family.

Room Tip: My advice is search for an alternate hotel instead.
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  • Stayed December 2011, travelled with family
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Helpful?
1 Thank skar_bhilai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
1 review
Reviewed 18 July 2011

On arrival we were given a pathetic room ..which was full of dust and looked like oldest unused room,flies ..pathetic..on complaining and literally chasing the room service fellows for room change.Later they got the room changed after charging Rs.880 extra saying upgrade to luxury base...I had already paid Rs.5780 thru cleartrip.Room ambience and hygiene is too poor .Its just overpriced...
Food was oki and room service was pathetic ..towels were wet n with many stains ..looked like used ones ...during our 2 days stay ,room wasnt either cleaned nor bedsheets were changed ...
Avoid this hotel ...One can find much better hotels in lower price on Mall road...

Room Tip: Avoid the hotel ..not worth for what they charge.Service and price is no way related..just over pric...
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  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank mehboob_pasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Aroma

Property: Hotel Aroma
Address: Ayarpatta Hill, Nainital 263001, India
Region: India > Uttarakhand > Nainital District > Nainital
Amenities:
Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #31 of 100 B&Bs / Inns in Nainital
Price range (per night): ₹ 4,004 - ₹ 4,586
Number of rooms: 38
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