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vavasthi
Bengaluru, India

Not worth the money

3.0 of 5 bubblesReviewed 24 Apr 2013
I booked this place because of its first rank as a dwarka hotel. It is around 8 kilometers outside the dwarka city. The place looks like a club house associated with a residential complex and they let-out some rooms as well.
The rooms were visibly clean but floor was sticky for some reason. Probably because of the cleaner that they use.
The pool on the property was a mess, many non-residents seem to show up at the pool and nobody would insist on proper swimming costume. People were in the pool in all kind of dresses.
The food was just about ok, one of the days we ate in the city and food there was much better and cheaper.
It seems to be like a resort, not really useful for somebody who intends to be in Dwarka for tourism reasons.
Date of stay: April 2013
Trip type: Travelled with family
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review
Responded 25 Apr 2013
Respected Guest

Warm greetings from Goverdhan Greens Resort and Big Thank you for choosing us for your stay during your recent Visit to Dwarka. At the outset we thank you for sharing your real feedback on Trip Advisor and such inputs gives us insights to unbiased customer experience and help us in designing future products.

We have taken note of the points that you have written in the review and started tacking necessary actions upon it.

Originally Goverdhan Greens is designed as Resort only and in long run our ultimate dream is to translate such Resort property in the Agritainment Complex, so your observation about the property positing is correct to our vision.

As regard operational aspects, we are continuously upgrading our operational procedures and will take your inputs positively.

Meanwhile, let me reconfirm our commitment to best of the class customer experience at Goverdhan Greens.

Just for your information, Ranking on Trip Advisor is based on Customer Satisfaction Index -CSI, and by virtue of that highest CSI among all the hotels in Dwarka, we are enjoying at Rank 1 position. Rank 1 position also throws numerous challenges for us to keep it up, to ever growing customers' expectations. We at Goverdhan Greens understands every customer experience pleasant or otherwise provides us an opportunity to learn and unlearn constantly.
I being owner of the property, assumes total responsibilities for any incident, that fail to deliver the expected level of hospitality experience to our customer and from bottom of my heart sincerely apologies for it. I hope we will learn quickly to overcome such incidences.

Once again, on behalf of entire Team at Goverdhan Greens, I extend a BIG Thank You for sparing your valuable Time and writing the review to Trip Advisor. And Finally, it shall be more than our pleasure to be your host again during your next visit to Dwarka.

with Regards

S V Bathia
CEO
Goverdhan Greens Resort
Dwarka.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (274)
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Reviewed 31 March 2013

cudos to the manager there, the food was great and had a great time with the activites, the pool is a little dusty , because of too much dust outside the resort but stil basically clean and enjoyable.
management is all out along with all the staff to help them with the pilgrimage.
incident which i will not forget , we let the hotel after check out and got a call from the manager that we have left my wifes gold bangle under the bed (my kid probably hid it threre), we did not even know about it.. we sent back our driver and he picked it up in a sealed envelope from the manager.. epitome of honesty in todays wicked world .
the food prices are also amazing,very value for money..
keep up , will stay there again if need be highly recommended

Date of stay: January 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank travellingdoc1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this reviewResponded 3 April 2013

Respected Guest,

It is matter of immense pleasure for us that you enjoyed your stay at Goverdhan Greens Resort, let me Thank you from bottom of our heart on behalf of Team Goverdhan Greens.

We are delighted to know that our hospitality has placed a positive impression upon you and you have enjoyed your stay at Goverdhan Greens.

At Goverdhan Greens, we constantly strives to set and love to beat such set benchmarks of customer services standards. Your inputs in terms of this review, will go a long way for our team to reconfirm our commitment for best of the class customer services standards, at the same time, will act as ready reckoner for Travellers visiting Dwarka.


Once again, we thank you from bottom of our heart and looking forward for serving you soon.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2013

I travelled to Dwarka with my mom last summer. We are from the US and were making a reiligious visit to Dwarka. The hotel staff was very friendly and helpful. The entire resort is beautiful, particularly the gardens. The food is great, and the rooms were very comfortable and clean. I'd definitely recommend this resort to anyone traveling to Dwarka!

Date of stay: July 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank sbp0186
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this reviewResponded 3 April 2013

Respected Guest,

It is matter of immense pleasure for us that you enjoyed your stay at Goverdhan Greens Resort, let me Thank you from bottom of our heart on behalf of Team Goverdhan Greens.

We are delighted to know that our hospitality has placed a positive impression upon you and you have enjoyed your stay at Goverdhan Greens.

At Goverdhan Greens, we constantly strives to set and love to beat such set benchmarks of customer services standards. Your inputs in terms of this review, will go a long way for our team to reconfirm our commitment for best of the class customer services standards, at the same time, will act as ready reckoner for Travellers visiting Dwarka.


Once again, we thank you from bottom of our heart and looking forward for serving you soon.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2013

We stayed at the Goverdhan Greens Resort during our recent visit to Dwarka. It is a nicely laid out property about 7 km from the city. Located in a peaceful and clean environment.
It is an Eco-friendly hotel with a ‘ no plastic norm ‘.
The rooms are decently sized and decorated. The beds and bedsheets are clean. Bathrooms are also decent with running hot and cold water.
The highlight of the resort is its excellent restaurant which serves clean and hygienic food round the clock.
The staff is courteous and always happy to serve you.
It is an ideal place to relax and relish your religious visit to Dwarka.
It’s a must stay for people who are visiting the city with their own transport. The hotel does provide transport to and from the temple incase you don’t have your own vehicle, but that is on a chargable basis.
Would definitely like to stay there again on our next visit to Dwarka.

Date of stay: March 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank aarya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this reviewResponded 21 March 2013

Respected Guest..

At the outset, I would like to thank you on behalf of entire Team @ Goverdhan Greens for providing us an opportunity of being your host, during your recent visit to Dwarka.

We are delighted to know that our hospitality has placed a positive impression upon you and you have enjoyed your stay at Goverdhan Greens.

At Goverdhan Greens, we constantly strives to set and love to beat such set benchmarks of customer services standards. Your inputs in terms of this review, will go a long way for our team to reconfirm our commitment for best of the class customer services standards, at the same time, will act as ready reckoner for Travellers visiting Dwarka.


Once again, we thank you from bottom of our heart and looking forward for serving you soon.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort
Dwarka.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2013

I stayed with my wife for 3 nights while on tour for DWARKADHISH.I think this was one of the good hotel to stay with so much cleanliness and very cordial staff. Good food and neat rooms and greenery all round.
In my opinion it was a very good experience to stay there and it is value for money.

Date of stay: February 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank VMSCM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this reviewResponded 6 March 2013

It is matter of immense pleasure for us that you enjoyed your stay at Goverdhan Greens Resort, let me Thank you from bottom of our heart on behalf of Team Goverdhan Greens.


Further more, your inputs and feedback provided us a great reward that no money can buy - to go even a step further, beating our own set standards of hospitality. Your contribution will go a long way and reconfirming our commitment of BEST OF THE CLASS Customer Services at Goverdhan Greens Resort.

Once again, I thank you for your inputs and providing us an opportunity of being your host, we are looking forward for your next visit and delighted to be your host again.

With warm regards

S V Bathia
CEO
Goverdhan Greens Resort
Dwarka.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2013

Spend 2 nights with family (9 & 6 yrs old kids). Very pleasant stay. Food was excellent. Kids had lots of activity: swimming pool, TT, pool table etc. Nice garden to walk after meal. A bit far from the city which I found to be positive point.

Date of stay: December 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DeeJayCanada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this reviewResponded 4 March 2013

It is matter of immense pleasure for us that you enjoyed your stay at Goverdhan Greens Resort, let me Thank you from bottom of our heart on behalf of Team Goverdhan Greens.


Further more, your inputs and feedback provided us a great reward that no money can buy - to go even a step further, beating our own set standards of hospitality. Your contribution will go a long way and reconfirming our commitment of BEST OF THE CLASS Customer Services at Goverdhan Greens Resort.

Once again, I thank you for your inputs and providing us an opportunity of being your host, we are looking forward for your next visit and delighted to be your host again.

With warm regards

S V Bathia
CEO
Goverdhan Greens Resort
Dwarka.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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