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“7 excellent days.”

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Insotel Punta Prima Resort & Spa
Ranked #2 of 6 Hotels in Punta Prima
Certificate of Excellence
Glasgow, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“7 excellent days.”
Reviewed 16 July 2012

Went with wife and two kids (aged 3 and 6) in July for 7 nights. Had a fantastic time all inclusive! Food was of a very high standard (probably because a lot of Spanish and Italians stay). In particular impressed by the range of freshly grilled meat and fish available each night. Staff were great and very liberal with drinks. The pools were great and never too busy. Staff in children's clubs were enthusiastic and provided a great service which out two really enjoyed. We never left the resort apart form pop down and see the beach in the local town which was only a 5 minute walk.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Duncan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (536)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
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English first
Honiton, United Kingdom
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 July 2012

This was the first holiday my husband and I had on our own - children now old enough to go with their friends! I had stayed in Punta Prima a couple of years ago and liked the location and it's short distance from Mahon. The transfer from the airport was 20 mins and we arrived at 10am to find the apartment ready. We had chosen a superior sea view which was an expensive upgrade but the view was lovely and it was very pleasant to sit on the balcony watching the cruise ships etc sail past. The apartment itself was spacious and clean and the kitchen area adequately stocked (no kettle) and the fridge contained complimentary soft & alcoholic drinks. There was a large bowl of fruit as well. Everything was very comfortable and cleaned daily, towels changed etc.The staff were always very pleasant and polite. The main restaurant was well managed even at peak times and never any delay being shown to a table or served with drinks. The food was varied and well presented. The drinks in the bars were branded which was nice.
Because we used the hotel more as a base we didn't use any of the many facilities except the occasional sun-lounger and there were always some available. This is a family hotel and therefore lots of children but the site is large and the facilities plentiful.
I would recommend at least one visit to Mahon. The harbour is stunning and the trip on the glass bottom boat with the commentary on Mahon's history really worthwhile. There is plenty to see there and we went more than once. A good evening was spent at the Hippodrome at Saint Lluis watching the trotting races on a Saturday with the betting starting at €1.50 to add to the excitement.
We used the buses to travel around the island and found the service very reliable and inexpensive. There were plenty of walks along the coast and some stunning views but wear suitable shoes as the rock is very hard.
We would certainly return to Menorca and recommend this hotel.

Stayed July 2012, travelled as a couple
Helpful?
2 Thank MsJackieC-W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 July 2012

My Husband and I have just returned from two weeks, 27/6 - 11/7, at the Insotel Punta Prima, we booked with classic collection who clearly stated that it was very much a family holiday hotel, overall we had a lovely time, we have done all inclusive options before but this was by far the best, there was a fantastic range of food and drink available, the vegeterian options left a little to be desired but fortunately I consider myself to be an easy vegeterian eating lots of salads and pasta, the staff were very pleasant and appeared keen to please, in the evening the bar staff would serve drinks to your table, we've never experienced that luxury at an all exclusive before,the animation team were excellent, they were very friendly but unintrussive, the complex is huge and despite 90% of the guests having children we did manage to find a quiet spot by one the large pools, we were a little disappointed that we had to pay a deposit of 20euros for each pool towel and 16euros for the use of the safe, we felt it was unnecessary, due to the amount of children there we wouldn't return but would definately recommend it to families

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank glennsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kittykat21
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2012

We have just got back from our weeks holiday in the Insotel Punta Prima and we thoroughly enjoyed it. We travelled from the 4th-11th of July on all inclusive. We went as a couple but as many reviewers have said, it really is a family resort with lots of young children running about, even within term time, so if you are after peace and quiet this may not be the place for you. Having said that, we like the feel of a larger resort so enjoyed it and if you want quiet there are places you can find it. There are loungers outside your apartment if you are on the ground floor this is usually nice and quiet. For an extremely in depth review see below!

Hotel - Staff are lovely, very welcoming and friendly and great with the kids. Especially the restaurant management. Complex is always spotlessly clean with a luxurious feel to it. Facilities are great. There's a north and a south pool, both are large. I thought there might be a quiet pool as some descriptions had said that, but upon arrival there wasn't so that was a shame.
There's always lots of activities going on, its a very lively resort. There are 8 tennis courts with free racket and ball hire and the bikes are free to hire too with helmets, great fun. Never any deposits required, just use your room number. Great service.
Hotel room was clean and plenty of space, sheets and towels changed almost every day. Air conditioning worked really well. Apartments nice but no view if you are looking for that.
The complex is massive. Its got something like 742 apartments and someone told us it was the biggest in the balearics!

All inclusive - We are total converts! We never felt hungry or thirsty the entire week. They had branded drinks on tap, coca cola, sprite, fanta and mineral water, also tea, coffee and hot chocolate whenever you like. The beer on tap was Estrella. One downside i have to say was the wine. It was disgusting. The white tasted like perfume and the rose tasted exactly like the white but with red food colouring in. That was very disappointing. But if you like spirits and cocktails theres plenty to keep you busy and they just keep on coming! I liked to finish the night off with a couple of baileys. Some of the alcohol was branded, such as the baileys, and some was local. Sometimes we suspected it may have been watered down but other times we were pretty tiddly after a couple so not sure!
Food - Lovely. High quality meat, always well cooked, plenty of choice every night and they try to change it up as much as they can. I was really suprised at the quality of the buffet. My vegetarian partner found plenty to keep himself occupied with (although he's not that fussy) i would say one problem was that the food wasn't labelled well at all. They could clearly mark the vegetarian dishes as such and it would have made things a lot easier. They cook the meat and pasta in front of you. There's always a selection of meat and fish on the go and tonnes of salad and veg, always chips and fresh bread etc and then stuff for the kids. And don't get me started on the ice cream! I think i've come home a stone heavier! I also forgot what being hungry felt like as the food was always there it was hard to stop!!
Always room for you to sit outside if you want at breakfast and dinner, sometimes at very busy times you had to wait, but never more than 5 minutes. They bring your drinks to the table and the rest is self serve.
A la Carte Restaurant - L'Aire - Had a bad experience here. Don't go unless you like really pretentious food, tiny (TINY) portions and aren't a vegetarian as nothing on the very limited menu for you. We had such a rough time that we complained to reception and they were so nice about it, they sent a bottle of cava to our room as an apology which was a lovely touch.

Location - Punta Prima is a small resort with a small beach. The beach is very clean, lovely white sands but was very busy. There are about 6 restaurant/bars along the strip that i saw and a shop for souvenirs and food bits. So not a bustling resort but perfectly fine for what we wanted.
You can get a 20minute bus ride in to Mahon for 1euro60 from outside the hotel. They run every hour. The bus is cramped and you may have to stand, but certainly worth a trip. Lots of souvenir shops, restaurants and bars. Nice architecture if you are into that, cobbled streets and ice cream and the harbour is nice. Definitely worth a day out. Also went on a glass bottomed boat for 11 euros. This went around the harbour for an hour and talked about the history of it, quite interesting if you like that sort of thing but boring if you don't!

Excursion - Classic Cruise - We booked this excursion through the Thomson holiday rep at the first meeting. Definitely worth looking up, we had great time. Make sure you book early though as they are very busy and get fully booked.

All in all we had a lovely time, would recommend for families but even with all the noise we liked it so much we are thinking about going again! Just wish they had a quiet pool or a quiet side of a pool just for adults. With the size of the resort they could manage it.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kittykat21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 July 2012

We have just returned from a week at the punta prima club. We were all inclusive with Thomson.  We were two adults and an 18 month old.
Overall we would recommend this place for any one with kids, particularly very young children.  Yes a few niggles but overall very satisfactory.

Standard- this was sold as a four star plus but I would defiantly say this is a five star resort.  as I have ranted in previous reviews the star status really only reflects the facilities offered and not really any guarantee of quality. The only thing that we could think of that might be construed as not meeting the five star level was no mini bar in the rooms, however there is a fridge.  

Rooms- the rooms where clean and for us there was plenty of space.  There was a small kitchenette in the room (hidden in the built in wardrobe) and although the resort seems to be all AI or full/half board it was useful to have.  I don't think that you would have been able to cook a meal with it (no microwave or kettle). There only seemed to be a few english language channels on the TV but there was also a small TV in the bedroom. We were on a ground floor room and therefore there was a small 'patio' area in front with some chairs and a table. The rooms on the floor above (all the rooms/building were only two storey) had a small balcony.  my only real gripe about the whole place was that there where absolutely no views from the room.  We looked out onto the back of the block in front  which is essentially looking at a painted wall. The rooms upstairs may have been able to see the horizon over the roof of the block in front but just and there still would have been no view to speak of.  The orientation of the complex meant that there was no view of the sunset either from the pools or the main bar. The only rooms that might have had a view (other than the back of the rooms in front) were the ones starting with the numbers 55.. or 56.. . We feel ground floor was better for kinds as they can play out front on the grass as the patio, also there are several steps into the rooms upstairs which may be an issue for prams etc. we were given cot which are child will not sleep in and hotel  were not able to give us a child's bed (z-bed or similar). We had two singles together with all three of us in it which was slightly annoying plus they were hard and uncomfortable anyway. 

Food- there are several places to eat on site. All of them are available for lunch/snack on the AI.  at night you are allowed to allocate one night to either of the al a cart restaurants (we did not do this so can not comment).  the main buffet is fine. Lots of choice and the standard is pretty average which does not sound like great compliment but given the shear scale of the operation they are running (I reckon they are feeding a thousand people three times a day every day), being consistently average is a great feat.  My wife's only gripe about the place is that the vegetarian selection was a bit hit and miss and on the last evening there was literally nothing but plain pasta for her to eat.  it did seem that they would make a great tomato and mozzarella salad say, and then add ham or fish just for the sake of it (I don't know if this is a particularly german thing or whatever and they are just catering for the majority). The Italian at the to of the complex was great for lunch serving pizza and pasta as well as sandwiches. We went there for the last few days as it was tasty and our little boy seemed to be increasingly unsettled in the main restaurant as the week wore on (just too many people walking around distracting him). Also the high chair were not great with no straps the we're easy to climb out of). We also tried the BBQ at the lower pool snack bar one day but there was nothing veggie just burger/sausage and chips.  This would be ideal for parents with kids of a certain age who can't be peeled away from the pool for more than five minutes and are fussy eaters. As for drinks there are coffee, coke/fanta and orange juice machines at each pool for self service.  There are staff who will sort you out with any other drinks you want all day long.  The Standard beer is estrella beer which is good and quite strong. There are sprits available too.  The main bar is open all day and services everything including proper coffee. During the day it is quite but can be quite pleasant of a coffee or a beer away from the crowds at the pools.  Had a few G&T's and they were well made and I was given a choice of gin by the bar maid (brands like Gordon's) but I had the local stuff which was good too.  There is waiter service for drinks in the buffet restaurant.  The bar and restaurant staff were very professional and the waiters didn't seemed to be too concerned with our little boy making a mess etc. This is our first time AI so can not compare with others but seemed good and convenient for us.

pools- there are two pools, the top of the site and at the bottom of the site. Each of these 'pools' are made up of three or four smaller pools catering for all ages. They are all pretty clean (fresh not salt water and not massively chlorinated). We chopped and changed between the two just to mix it up. There is another pool in the spa which is inside, we didn't go in plus there are loads of tennis courts, volley ball, football etc all of which we didn't use. Hoe river it looked good and some older children seemed to well provided for too especially in this respect.

Location- the resort is located in the little town (if you could call it that) of punta prima. It is right on the sea front but for a little strip about 100 yards wide that runs along the front of the resort which is a nature park. This means that there is no real sea front to the resort and no beach directly in front of the resort. However the main strip of the town/village is only about five minutes walk and there is a nice beach there which seems popular but not too busy.  There are a couple of small supermarkets on the strip. They are well stocked and reasonably priced. Great for pool toys. There are also a few restaurants/bars.  The whole place is essentially on a slope to the sea which means the resort is built on a slope. It is a bit of a trek up and down during the day but nothing to onerous, however this place is not really suitable for anyone who is elderly or infirm.  I saw a couple of old lady's one of which was on a Zimmer frame and was clearly struggling. I feel that they should have been told about the gradient issue before they booked. If you need help with your cases ask as they have little buggies that they use to zoom up and down the hill.

entertainment- the resort has a range of kids clubs and activities on the go all day every day. We didn't try any of these but they looked to be well run. The evening entertainment was very much geared for kids with the 'mini disco' every night at about 8.30.  This was really too late for our 18 month old but the pre disco music seemed to draw him in like a moth to the light. We took him home before it really got going the first few nights but he enjoyed it so much we let him stay up on the penultimate night to about 10pm when all the kiddie bit was done.  It was all in Spanish or German but he loved it anyway. He especially liked incy the sea bird (person in a duck suit, no Thomson the dog at this resort and perhaps incy was the TUI German or italian tour operators equivalent).  It was all a bit odd but the boy loved it and some of the young men and women who took the kids clubs/entertainment seemed really professional and caring (we did not use the crèche but it was probably quite good fun for the slightly older kids).  At the mini disc our child was probably the youngest with the average age being about 3 or 4.

 Transfers- we were on a coach with Thomson who said 30-40 min transfer and we were 35mins from arrivals to the hotel check in. Really painless and great for us with a young kid.

Room Tip: None of the rooms have much of a view except possibly those in the 5500 and 5600 numbers
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank yousomekindofnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Insotel Punta Prima Resort & Spa

Property: Insotel Punta Prima Resort & Spa
Address: C/ Mitjera, s/n | Zona Punta Prima, 07713 Punta Prima, Minorca, Spain
Region: Spain > Balearic Islands > Minorca > Punta Prima
Amenities:
Beach Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#3 Family Hotel in Punta Prima
#3 Romantic Hotel in Punta Prima
Price range (per night): ₹ 11,587 - ₹ 41,970
Hotel Class:5 star — Insotel Punta Prima Resort & Spa 5*
Number of rooms: 480
Reservation Options:
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Also Known As:
Insotel Club Punta Prima Hotel Punta Prima
Insotel Punta Prima Resort & Spa Minorca

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