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“royal plaza , gangtok” 3 of 5 bubbles
Review of The Royal Plaza

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The Royal Plaza
Ranked #25 of 107 Hotels in Gangtok
Agra, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“royal plaza , gangtok”
3 of 5 bubbles Reviewed 16 June 2012

bad approach but nice hotel overall . hot water was a issue .indian cuisine was ok types in buffet but chinese and other local sikkimi food was excellent like thukpa and all .
breakfast buffet was not at all impressive , was same almost everyday , need to really work on their breakfast menu .

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kunallamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    64
    77
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Pune, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 May 2012

we had booked two rooms for 3 nights, the view from the room was terrible. we were looking directly into the rooms of adjoining building of local residents. it was like staying in a middle class society. one room of the two was a corner room. i suppose it was not opened for a long time. there was a musty odour in that room it was smaller than the other room. didnt look like the same category room. i complained to the staff about it. the staff was very helpful esp ms doma who assured that she would give us a proper room on the first check out. she kept her word and gave us a decent room. although the view was same. the rooms on the other side had a nice valley view. so very happy with the staff. again doma in particular was very helpful. food was good. nothing to complain apart from the location.

  • Stayed May 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank ajaydhake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 bubbles Reviewed 24 May 2012

We had booked 2 rooms in this hotel for one night thinking that a Sarovar Property can't go wrong. How wrong we were... We had to wait for 25mins though we checked post 3 p.m. then we got the shock of our lives when we were taken to another building which we were told was newer, however there wasn't a soul to be seen till we reached our rooms 801/802. No hand towels, no drinking water (they had promised a complimentary bottle of water) and the referigerators in neither room was working, the phones too were dead. We were promised that all these things would be resolved, namely hand towels were still in the laundry the intercom was being repaired and the drinking water would be placed. We asked for room service and it took 15 minutes for someone to appear to take the order. We decided to go out and eat. .
The rooms - the one with the queen size bed had a pillar sticking to the bed on one side so I have no clue as to how someone was supposed to access that side of the bed. The wardrobe had one shelf on top and still had the ply in the raw state with logos printed on it. The windows near the bed were just cardboard and if we pushed hard would have given way..... The second room had twin beds the mattress was placed such that you could see the ply below the bed again unpainted, windows same story and the walls had big patches...
We returned about 9 p.m to find no hand towels, no drinking water and the intercom in one room was still dead, the referigerator of course was dead. Since the AC was not working either we called the technician to who could not get anything to work. We repeatedly asked for a Manager to come and see our lousy rooms but no one would come. It really seemed like they had hurriedly converted some unused storerooms to put up unsuspecting tourists...
After repeatedly phone calls and threats we were magically shifted to the main block with two rooms side by side despite being told the hotel was fully occupied. .. These rooms were much better.
For all this we had paid a price of Rs. 6500/++ per room with breakfast.
Luckily when we returned to Gangtok later in the week we found two good options - Welcome Heritage Denzong Regency Hotel and Nettle and Fern Guest Hs. where we stayed read review.

Room Tip: If you must use this hotel make sure you are in the main block...
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  • Stayed May 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
12 Thank Yogi33India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 23 May 2012 via mobile

We had a nice time at this hotel during our 3 night stay and the staff at the reception as well as the dining room Orchids was great and very hospitable,,...The rooms on the 1st and 3rd floor are noise free and on the 2 nd floor rooms are nice but because of the Casino on the same floor and the kitchen being right above, it's noisy Staff is extremely co-operating and good

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JimmyShahT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varanasi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 May 2012

Overall, the experience has been good, especially the view side deluxe rooms. Food had variety and the ambience was great to njoy the evening. The view side of the Orchid hall- DIning Lounge is great especially in the morning. Food was a mix of both north indian & good south indian food.

Room Tip: Go for a view side room
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cool_NIshant_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Plaza

Property: The Royal Plaza
Address: Upper Syari, Deorali, Gangtok 737102, India
Region: India > Sikkim > Gangtok
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Gangtok
#4 Luxury Hotel in Gangtok
Price range (per night): ₹ 4,764 - ₹ 9,528
Hotel Class:4 star — The Royal Plaza 4*
Number of rooms: 55
Official Description (provided by the hotel):
Amidst such lush green hilly terrains, a breathtaking topography and misty mountains, emerges The Royal Plaza [A Sarovar Hotel] at Gangtok, the Capital of Sikkim. This luxury hotel is ideally located and one of its kind in all of Sikkim and the North East. The Royal Plaza aptly complements the exotic locale. It provides a magnificent view of a valley with a tributary of the Teesta River and an extension of the Khanchendzonga Range from the guest rooms. ... more   less 
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Also Known As:
The Royal Plaza Hotel Gangtok
The Royal Plaza Gangtok, Sikkim

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