We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (521)
Filter reviews
521 results
Traveller rating
272
169
42
11
27
Traveller type
Time of year
LanguageAll languages
272
169
42
11
27
Show reviews that mention
All reviews presidential suite taxi stand average location mg road breakfast buffet is comfortable stay nice hotel warm hospitality smiling faces room service the hotel staff reception desk valley facing comfortable rooms f b special mention courteous staff
Filter
Updating list...
218 - 223 of 521 reviews
Reviewed 4 October 2017 via mobile

Very nice hotel .they welcome guests like family ,kids can even enjoy in play arena , rooms are very big with mountain views ,beautiful garden where one can feel the nature .food served in the restaurant i s also very nice . only one thing if people wants a peaceful holiday far from hustle than its good place because mg Marc from here is bit far if u wanna go there then one have to book a cab for 100₹ max 4 person

Stayed: September 2017, travelled with family
Thank Bhavik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 16 October 2017

Dear Guest,

Namaste!

Thank you for your generous praise of Summit Hotels and Resorts.

It brought immense pleasure in all of us that your overall stay with us was good. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experience to our guests.

Your compliments and appreciation of our services is an indication of our success in delivering a comfortable and memorable experience. It is gratifying to receive feedback such as yours which demonstrates that we are moving in the right direction and upholding the values envisioned by Summit Hotels and Resorts. Guest reviews are an excellent source of motivation and always helps in improving our services and ultimately guest experiences.

We look forward to an opportunity to be at your service again.

Yours in Hospitality,
Guest Relations Dept.
Summit Hotels and Resorts
Reservations: +91 8388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

Though the location is a little far away however the staff and its amicable service make up for it. The ambiance and decor is warm and cozy. The breakfast buffet is also alluring. The bathtubs are nice and wood paneled rooms are delight!

  • Stayed: December 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank beautyb17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 26 January 2018

Dear Guest,

Namaste!

I would like to seize the opportunity to thank you for having taken the time to comment on TripAdvisor regarding your experience at the Summit Hotels and Resorts.

It brings immense pleasure in all of us that you had an awesome stay during your stay and that every aspect of your stay was made wonderful and you carried good memories way back home.

It is our constant endeavor to provide authentic hospitality, and we are glad that we have been able to take care of all your needs. Your words of encouragement will be shared with the team. Thank you for your patronage and we eagerly await your next visit.

Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
info@summithotels.in
8388877888

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

Nice location and comfortable rooms and courteous staff at reception and restaurant staff was very cooperative to cater according to your needs.we were 4 Couples enjoyed the stay.Yoga area was good.Back of the restaurant was enjoyable in evening time when it was raining and we sit down under canopy.

Stayed: April 2017, travelled as a couple
Thank RakeshAdlakha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 16 October 2017

Dear Guest,

Namaste!

Thank you for your generous praise of Summit Hotels and Resorts.

It brought immense pleasure in all of us that your overall stay with us was good. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experience to our guests.

Your compliments and appreciation of our services is an indication of our success in delivering a comfortable and memorable experience. It is gratifying to receive feedback such as yours which demonstrates that we are moving in the right direction and upholding the values envisioned by Summit Hotels and Resorts. Guest reviews are an excellent source of motivation and always helps in improving our services and ultimately guest experiences.

We look forward to an opportunity to be at your service again.

Yours in Hospitality,
Guest Relations Dept.
Summit Hotels and Resorts
Reservations: +91 8388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

Summit Group is best group of hotels in 03/04 Star Categories in Sikkiim & Darjeeling. They have more than 07-08 hotels in this region. Best hospitality and service in nominal budget. Hotel has spacious rooms and also located in city centre.

Stayed: October 2016
Thank jatkhu143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 8 September 2017

Dear Guest,

Namaste !

Thank you for your precious time that you invested in posting up a review for us.

We are overjoyed to know that your stay with us made your vacation worthwhile and appreciably considered us the best hotel chain. Our associates strives their best everyday in bringing out the best of services to our esteemed clients. And feedbacks like this keeps us motivated to give our best.

We whole heartedly welcome you in our chain of hotels and resorts in not so distant future.

Thank you.

Yours in hospitality,
Guest Relations Dept.
Summit Hotels and Resorts
Reservations: +91 8388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2017

Hotel has all possible amenities available to make stay comfortable.we asked for baby cot so it was provided with blankets,pillows etc too.shower was nice and clean.small balcony was plus point.However there was no nice view from balcony.Some yoga classes were also available for customers.Breakfast was nice and enough variety for all ages.kid's club was small but it was handy.
At nights we had bit disturbance by dog barking.
Only one downside was rude behaviour by management with us when my older son phew it out while he was sleeping.We had to instantly replace bed sheets, blankets etc-hotel was fully booked in march & no spare blankets were available! Also on next day,management asked for dry cleaning charges for bed sheets & blankets.It was unreasonable demand for 5 year old's overnight sickness.Summit is big group of chain we didn't expect this on the name of 'company policy' instead of sympathy & support.
At the end,after bit escalation & complains by my husband,they had to waive off those charges.

  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Drash T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Golden Crescent, responded to this reviewResponded 6 June 2018

Dear Guest,

Namaste!

We are very much thankful for your stay at Summit Hotels and Resorts and for your genuine feedback.

We are glad to know that you had a comfortable stay at Summit Golden Crescent. It was heartening to know that you appreciated the services and all the possible amenities that were provided to you. Thank you for the vote of appreciation regarding the hospitality and hygiene of the hotel. We are delighted to know that you liked the breakfast buffet that was served. As we aim to fulfill the comfort as well as the security level for the guests so it was a pleasure to know that you liked the kids club which is the most entertaining part of the property.

We deeply regret the inconvenience you had to face while your stay with us, and we truly apologize for that. Your concerns that you placed has been taken positively by us and we assure that by your next visit everything will be taken care of. It is these legit feedback that makes us aware of our wrongdoings and also help us grow from better to best. Feedback is a gift to us and we appreciate your genuine words.

Thank you once again and we really hope to be at your service in the coming future.

Thank you.
Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
info@summithotels.in
8388877888

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews