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Reviewed 24 August 2017

this just ok hotel, shifted to 3 rooms upon check-in as the things are not working properly, the last room which was given to us having belongings of checked-out guest.

Before check-in make sure you confirm room with the view else they will give you room in basement -2

Room Tip: Before check-in make sure you confirm room with the view
  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank ArtiMohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Manager at Summit Golden Crescent, responded to this reviewResponded 6 June 2018

Dear Guest,

Namaste !

Thank you for choosing to stay with summit Hotels and Resorts and also for putting up a review for us in this forum.

We deeply regret the inconvenience you had to face while your stay with us, Your concerns that you placed has been taken positively by us and we assure that by your next visit everything will be taken care of.

We would just request you to give us the next opportunity to serve you better.

Thank you.
Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
info@summithotels.in
8388877888

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

I stayed at Summit Golden Crescent for one night only.The stay was really pleasant.They welcome me with a traditional Khata n a welcome drinks.Rooms were neat n clean and view from my room was beautiful.The staffs were very warm n nice.Though the hotel is located slightly away from MG Marg,taxis r available just outside the hotel.Highly recomended n would love to stay again.

Stayed: August 2017, travelled solo
Thank Pagli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 4 August 2017

Dear Guest,

Namaste!

Thank you for your generous praise of Summit Hotels and Resorts.

It brought immense pleasure in all of us that your overall stay with us was good. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experience to our guests.

Your compliments and appreciation of our services is an indication of our success in delivering a comfortable and memorable experience. It is gratifying to receive feedback such as yours which demonstrates that we are moving in the right direction and upholding the values envisioned by Summit Hotels and Resorts. Guest reviews are an excellent source of motivation and always helps in improving our services and ultimately guest experiences.

We look forward to an opportunity to be at your service again.

Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
Reservations: +91 8388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

Me and my family with 2 more families planned to visit darjelling in june and we were extremly happy with the decision of Hotel there as summit Golden cresent.The staff and all team was soo cooperative and they provide us the best hopitality throughout our stay.From room cleaniness to meals all were just perfect during our stay..No complain at all and we will suggest this hotel to each one who want to travel darjelling with their family.

Stayed: June 2017, travelled with family
Thank Rashmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 3 August 2017

Dear Guest,

Namaste!

Thank you for your generous praise of Summit Hotels and Resorts.

It brought immense pleasure in all of us that your overall stay with us was good. Your positive feedback boosts up our confidence and encourages us to deliver the best service and attention always. We strive every day to deliver the best experience to our guests.

Your compliments and appreciation of our services is an indication of our success in delivering a comfortable and memorable experience. It is gratifying to receive feedback such as yours which demonstrates that we are moving in the right direction and upholding the values envisioned by Summit Hotels and Resorts. Guest reviews are an excellent source of motivation and always helps in improving our services and ultimately guest experiences.

We look forward to an opportunity to be at your service again.

Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
info@summithotels.in
8388877888

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

Excellent hotel! Stay was comfortable, staff very polite and helping, food very good... Even packed nice Breakfast as we were to leave early for Nathula trip.Rooms are spacious, well ventilated, clean with fresh linen. Running hot water available

Stayed: July 2017, travelled with family
Thank namratam138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 3 August 2017

Dear Guest,

Namaste !

We thank you for staying with us & sharing your experience.

It brought immense pleasure in all of us to know that you had a comfortable stay with us and that you liked the overall upkeep of the hotel and vibrant vibe.

Summit Hotels and Resorts strives to provide excellent facilities with outstanding service , we try our best to take special care of every individual guest but also ensuring that at the end they leave the hotel feeling satisfied.

We are delighted to have been of service to you and would await your next visit so that you can avail more of our services and have another such time to cherish!

Guest Relations Manager
Summit Hotels and Resorts
Reservations: +91 8388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

Very nice comfortable stay and good hospitality , good spacious room with courteous staff . We watched sunset from terrace of the hotel which he got a nice valley view from the room also. The food is delicious.

Room Tip: Valley view
Stayed: May 2017, travelled with family
Thank Manna282016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deepshikha-DS, Guest Relations Manager at Summit Golden Crescent, responded to this reviewResponded 3 August 2017

Dear Guest,

Namaste!

Thank you for sharing your feedback regarding your stay! I am glad that we were able to impress you. Also, thank you for your kind words regarding our team, I will definitely convey your message to them. We are extremely delighted to know that you enjoyed the view from the roof top and every aspect of your stay was excellent.

Thank you for staying at Summit Golden Crescent , we hope that you will consider us for your next holiday trip.

Yours in Hospitality,
Guest Relations Manager
Summit Hotels and Resorts
Reservations: 8388877888
info@summithotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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