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All reviews electric fireplace split level pm to pm breakfast and dinner buffet mg road top floor suite decent spread construction work room balcony restaurant service wooden floors courteous staff rooms are beautiful snow clad mountains luxury hotel rooms offer wonderful hotel
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Reviewed 29 November 2012

I am just back from a holiday with my family to Gangtok. We spent four nights here and this ia undoubtedly one of the best in Gangtok. The views from the suites are awesome and the himalayan peaks are visible from the rooms.We did not have to move out to experience the sunrise as it hits the peaks. Their hospitality is the best I have experienced so far. My daughter forgot her favourite toy in the car on the way back from Gangtok and the toy was missed only after landing in Delhi. A call to the driver confirmed our worst fears. We then requested the driver to drop the toy in the hotel reception, who then couriered it back to us; without any fuss. The food is also good and all of us ended up eating more than what was required. The restaurant service staff also were very friendly and attentive. Overall, a very pleasant and memorable stay and would definitely think of this place if I go back.

Room Tip: Choose a room on the top floor to get better rooms.
  • Stayed: November 2012, travelled with family
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Thank rajupras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2012

I visited Gangtok for business and have stayed in one of the best hotel todate. Few of the credits that the hotel deserves is due to Committed staff, great setting, good cuisine, great hospitality, clean rooms...

Room Tip: Corner rooms has fantastic view of the mountain ranges...
  • Stayed: November 2012, travelled on business
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1  Thank ss1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satyajeet G, Manager at WelcomHeritage Denzong Regency, responded to this reviewResponded 13 November 2012

Dear Guest,

Greetings from WelcomHeritage Denzong Regency, Gangtok!

Thank you for choosing WelcomHeritage Denzong Regency for your recent stay in Gangtok!
On behalf of our entire team, we thank you for the business. We are glad that you enjoyed your stay with us and have taken forward the pleasant memories of your trip to Sikkim.

Looking forward to serve you again.

Regards

Bikash Ghemraj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2012

After having stayed five days in this cozy and friendly hotel, I can guarantee you that this is the best hotel in Gangtok. Only 26 rooms, all with a terrific view of the Gangtok valley and the city of Gangtok, the staff are helpful, friendly and attentive. Cleanliness is tops (rare for a hotel in India), food is terrific and the quiet grounds are inviting. Having visited a few other hotels, including the most expensive (at twice the price), we found this hotel to be absolutely perfect in all aspects. We would highly recommend this hotel to any and all. If some people complain, in this review portion, of not very good service, it is likely that they treat the staff as if they were servants of the old British Raj. Be friendly with the staff and they will return one hundred fold the attention.

Room Tip: All rooms have a view, but the best one in the house is room 306, the one we had. Open the drapes in the morning and gasp at the Himalayas. Enjoy coffee on your balcony. Turn on the (electric) fireplace in the evening.
  • Stayed: October 2012, travelled as a couple
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1  Thank jlafortune63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Satyajeet G, Manager at WelcomHeritage Denzong Regency, responded to this reviewResponded 11 November 2012

Dear Sir,

Greetings ! Looking forward for your next visit to Denzong Regency, Gangtok!

Regards

Bikash Ghemraj

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2012

It was indeed a pleasure to stay at this beautiful resort. The location was excellent. The personal touch of the staff was very touching. The room service was excellent. But the food was below par, though edible. The dishes need to be much more refined. The breakfast needs to be improved. Rest of it, the experience as a whole was good.
The interaction the GM BIKASH and was very enjoyable, and the personal care of the staff when we had to go for short outings was very sweet, with the packed food boxes ready and waiting for us when we departed.
But do remember this is NOT run by ITC, Welcome Group. They are just marketing this property at a commission. Though the standards maintained by the Hotel was quite nice and to ITC standards.

Room Tip: Corner suites are large and have the view of the Kanchenjunga peaks
  • Stayed: October 2012, travelled as a couple
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Thank Raj Kumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012

Just been a day . Would advice to be careful n eat at ur own risk. The service was very poor. They need to maintain the food quality. Tey just spoiled my day n my date. aha never want to go out ter again
thank u

  • Stayed: September 2012, travelled as a couple
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4  Thank vickymatrix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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