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“Keeping the Mayfair flag fly high !” 5 of 5 bubbles
Review of Mayfair Spa Resort & Casino

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Mayfair Spa Resort & Casino
Ranked #1 of 104 Hotels in Gangtok
Certificate of Excellence
kolkata
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Keeping the Mayfair flag fly high !”
5 of 5 bubbles Reviewed 21 August 2012

No less was expected from Mayfair at their resort in Gangtok. The group has spared no expense in creating this luxury destination for the discerning traveller, one to which no other hotel in Sikkim comes anywhere close. I have experienced the Mayfair touches at their other resorts too, notably in Puri, but here in Gangtok, they have excelled beyond their own standards. I need not dwell on details, which have been rightly pointed out by other reviewers. But with its stunning hillside location, views across to Rumtek, greenery, a world class spa, luxurious rooms and toilets, this property is an impressive one. Definitely adds a new dimension to Gangtok, which was short of resort quality of this standard.

Room Tip: Rooms on the higher levels probably have better views.. there are minor variations in size and layou...
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  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ajay04_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this review, 24 September 2012
Dear Mr. Ajay,

Thank you for taking time out to review us and score us a perfect 5/5 in all aspects. We're glad you had a great time with us and look forward to having you with us again!

Regards,

The Management at Mayfair Gangtok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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552 reviews from our community

Traveller rating
    349
    144
    32
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    15
See reviews for
250
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Hamilton
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 21 August 2012

Although the whole memories of the stay at the property were amazing but just one expensive stolen belt and the memories go in vain. I would definitely recommend the property for staying as everything is in-house (casino, spa etc.) but make sure you keep everything in the electronic safe (including ur undies!). Buffet breakfast sucks big time. Needs a change of chef or something!

Room Tip: book the suites if they suite ur budget.
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  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank VineetDassani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this review, 24 September 2012
Dear Mr. Dassani,

You would be aware that you had checked out at 1pm on the day of your departure and subsequently called us at 4pm to inform us of a belt you were missing. Having cleaned the room within an hour of your departure, we found no belt but still sent our Housekeeping supervisor along with our Accommodation Manager to re check the room. Having further gone through our process for recovery of missing items claimed by guests we have been unable to trace the location of the belt you claim that has been left back.

However, we do appreciate that your stay otherwise was pleasant as also mentioned by your colleague in our visitor's book.

We would like to assure you and other guests that our resort staff or management gains nothing by "stealing" guests' belongings and you can rest assured that we would not tolerate such incidents with the security and checking processes we follow in relation to our Human Resource management at the resort.

We do hope you recover your misplaced belt and look forward to seeing you again at our resorts.

Regards,

The Management at Mayfair Gangtok
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 19 August 2012

A 48 acre property with a fantastic resort, yet you feel that you are inside nature or forest.....surprising isn't it? This is Mayfair...Gangtok. A visit to Gangtok, maybe even from Siliguri, the nearest big town of West Bengal, remains incomplete if you do not munch some fantastic grilled sandwiches at Orchid and a Cappuchino !! Time and again this place can be so close to your heart..The employees are smiling and helpful. Hope such resorts can be a guide for some enterpreneurs who make odd resorts and fleece visitors. Kudos to Mayfair Group !!

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank mountainpicnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this review, 24 September 2012
Dear Sir,

Thank you for the time taken to review our resort. Since you are just at Siliguri we hope to see you even more often! Have a great day!

Regards,

The Management at Mayfair Gangtok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
Level Contributor
75 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
5 of 5 bubbles Reviewed 16 August 2012

May Fair resort and spa Gangtok is a property that would appeal to all and is a punter's delight. Though it is located at Ranipool about 11 kms before Gangtok its Location and approach is very good. In fact its a blessing in disguise that you are away from the crowd and one with nature. Its a huge property and enough words have been used to describe in all previous reviews. I would rather provide info which would be of some small help.
We were on the Monsoon Package so our transfers were very efficient and the check in process very smooth. A tour of the resort followed in the Golf carts but the locations are very easy to find.Rooms are of decent size and furniture usual, but the bathrooms are worth mentioning its sheer size with a tub , seperate shower . The breakfast Lunch and Dinner are excellent in terms of the decor,ambience, Staff and ofcourse the taste.Tasty mention on the Live pasta counters is imperative , but lassagne on that day was indifferent. May be the chef's mood was a bit tangy. Last but not least the Casino where excitement begins 7.00 pm and goes upto 1.00 am is the place to be esp when the wife is asleep.
Some Tips. Try to reach early (Mountain roads unpredicable) and try motoring on SUVs. Check the place out incl the Libarary, plan ur sightseeing and try and make it half a day so that u spend more time in the resort and the pool. buy ur liquor in sikkim its cheap but consume it, u will not be allowed to put it even in the check in Baggage citing security reasons or thirsty security?order ur snacks from Room service and chill out. Try the spa and write a review!

Finally Kudos to Mr. Dilip Ray for creating such a Precision Team machine which just keeps churning quality and satisfaction day in and day out.
Disclaimer. All my food reviews are for that hardened vegetarian or a carnivore who’s willing to forgo the meat for at least one meal.

Room Tip: room 421 is a good place with a great view.
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  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank ravishankarMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this review, 24 September 2012
Dear Mr. Shankar,

We are delighted to have read your review and learn that you had a great time with us. Looking forward to your next visit.


Regards,

The Management at Mayfair Gangtok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

Stayed @ Mayfair in May 2012. It is located just outside of Gangtok. Totally worth each dime spent. Room was beautiful and spacious. Package included European meal plan.They had a great variety of food and each item on the list was delicious. Other facilities like swimming pool, gym are equally good and well maintained. One of the most beautiful properties. Wish could have stayed there for couple days more.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank kedarbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bj8four, Manager at Mayfair Spa Resort & Casino, responded to this review, 24 September 2012
Dear Mr. Kedar,

Thank you for your review of our resort. It is indeed heartening to know that you enjoyed the time spent with us. We look forward to seeing you again.

Regards,

The Management at Mayfair Gangtok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mayfair Spa Resort & Casino

Property: Mayfair Spa Resort & Casino
Address: Lower Samdur Block | Ranipool, Gangtok 737135, India
Region: India > Sikkim > Gangtok
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Gangtok
#1 Spa Hotel in Gangtok
#2 Business Hotel in Gangtok
#3 Romantic Hotel in Gangtok
#3 Family Hotel in Gangtok
Price range (per night): ₹ 14,523 - ₹ 18,205
Hotel Class:4.5 star — Mayfair Spa Resort & Casino 4.5*
Number of rooms: 68
Official Description (provided by the hotel):
Nestled in the foothills of Himalayan Ranges and surrounded by green foliage, there lays a luxury sweet home with royal facilities and services in the capital city of Sikkim. Yes, MAYFAIR Spa Resort & Casino Gangtok or MAYFAIR Gangtok is a luxury home for those who come to explore the beauty of Mother Nature. Being a 5-star deluxe hotel surrounded by lush greenery, MAYFAIR Spa Resort & Casino is the pride of the city providing world-class accommodation to honeymooners, nature tour lovers and those who want to spend time in tranquility and luxury. The luxury hotel has total 68 rooms divided into executive rooms, cottages, suites and villas; while spa (award-winning spa facilities), multi-cuisine restaurant, bar facilities, indoor & outdoor games and above all casino make it an ideal destination to enjoy holidays in Gangtok, Sikkim; even entire North East. The home of India's First Five Star Deluxe Live On Shore Gaming Casino and a multiple award winning Spa, Mayfair Gangtok Spa Resort & Casino is a 48 acre large resort situated 10 km away from Sikkim’s capital city of Gangtok by a little known town of Ranipool. ... more   less 
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Also Known As:
Mayfair Gangtok Hotel Gangtok
Mayfair Spa Resort & Casino Gangtok, Sikkim

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