We were a group of 3 families travelling to Sikkim. I could sense the professionalism at the time of planning the itenery itself. They answered all our queries without hiding anything. I was impressed with the transprency in dealing. Finally, I planned my entire 12 days Sikkim-Darjeeling tour through this hotel. They helped me to the detailed level of planning the itenery within reasonable cost. Even after giving my confirmation, I was not very confident of getting the kind of service but was assured of good service.
When we reached the hotel, it was really a great experience. The kind of warmth extended by entire hotel staff was uncomparable. We were taken care of not only during our stay at the hotel but even after leaving the hotel for other destinations, we used to get daily calls asking on our comfort level with other hotels and transport. And at no point, this was just a formality. They seriously meant it. On a particular sector, our vehicle was changed immediately without asking any questions when we expressed dissatisfaction with the driver.
Net net, we had one of the best experience with Hotel Himalayan Heights. This will be one of the most memorable tour of my life.More
- Free Parking
- Breakfast included