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All reviews rooftop pool tulip restaurant strategic location duplex room duty manager breakfast spread comfortable stay mg road value for money room service is the check in process business hotel the heart of the city in room dining excellent hotel mini bar promenade beach
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Reviewed 27 January 2016 via mobile

Reasonable clean hotel. Hotel relatively newly built by substandard craftmen. Pity that swimming pool was not in operation. Restaurants serves good Indian food but in a setting either too light (downstairs) or too dark and noisy (upstairs) and both rather cold. Staff friendly but still havea lot to learn.

Stayed: January 2016
Thank Maarten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHENBAGA_Pondycherry, General Manager at Shenbaga Hotel & Convention Centre, responded to this reviewResponded 3 February 2016

Shankar Rao, Resident Manager at Shenbaga Hotel, responding to this review.

Dear Guest, Greetings to you and your family from all of us here at Shenbaga Hotel!!! At the outset we thank you for your time and feedback; we as a team strive to give our guests the best of the facilities. We are happy to see your overall stay was pleasant and nice; It was a dis-pleasure to hear that you couldn’t use swimming pool, as it was under maintenance work.
We are looking forward to welcoming back at Shenbaga Hotel. Thank You.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2016

I visited this place during the year end on a vacation to south India. I was with my family and the hotel was liked by everyone. My daughter liked the swimming pool at the terrace of the hotel and the view of the sea from the hotel terrace is also superb. A clean and comfortable hotel to stay with plenty of car parking. Car parking is always a must amenity as I always drive on my vacations. A value for money

  • Stayed: December 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank Prabhaskar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHENBAGA_Pondycherry, General Manager at Shenbaga Hotel & Convention Centre, responded to this reviewResponded 3 February 2016

Shankar Rao, Resident Manager at Shenbaga Hotel, responding to this review.

Dear Guest, Greetings to you and your family from all of us here at Shenbaga Hotel!!! At the outset we thank you for your time and feedback; we as a team strive to give our guests the best of the facilities. We are happy to see your overall stay was pleasant and nice.
We are looking forward to welcoming back at Shenbaga Hotel. Thank You.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2016

Booked this hotel for a 1 night stay with my family. Tried to check in at 11:00am.
* The good thing was the availability of hot water through out.
* The staff attitude was excellent.
* The hotel has a roof top pool, which is clean and not so deep(4.8ft max depth in the middle)
* Center of city so we can go anywhere signal take left go beach and signal straight to MG Road all walkable distance only

  • Stayed: January 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Pradeepthiagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHENBAGA_Pondycherry, General Manager at Shenbaga Hotel & Convention Centre, responded to this reviewResponded 3 February 2016

Shankar Rao, Resident Manager at Shenbaga Hotel, responding to this review.

Dear Mr. Pradeep, We thank you for posting your positive feedback on TripAdvisor. We are overwhelmed to note that you found The Shenbaga Hotel the best in Pondicherry with spacious rooms and Amenities. Your special mention on staff‘s friendly and helpfulness is very much appreciated and has been shared with all the team. Roof top we have swimming pool and Jacuzzi with an ideal view of Bay of Bengal and city, presenting the tallest and biggest hotel in Pondicherry. Thank You.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2016 via mobile

I got the hotel at very attarctive price.

Services-super
Environment -great
Facility-amazing
Staff-good
Food-wow
Location-central

Everything was great.i must say if u r planing,plan shenbaga...

Some great moments of picss attached..

Stayed: November 2015, travelled with family
Thank LalitGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHENBAGA_Pondycherry, General Manager at Shenbaga Hotel & Convention Centre, responded to this reviewResponded 3 February 2016

Shankar Rao, Resident Manager at Shenbaga Hotel, responding to this review.

Dear Mr. Lalit Gupta, We Thank you for choosing to stay at Shenbaga Hotel & Convention centre, during your visit to Pondicherry and also for taking time to share your review on Trip Advisor. We sincerely appreciate your compliments on our rooms and facilities. We are also grateful for your kind words on our service, which is a tremendous source of inspiration.
We are looking forward to welcoming back at Shenbaga Hotel. Thank You.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2016

This is a new property, hence it is neat and clean. I stayed in Majesty room, room size was large and bedding was OK. Hotel has little design defects, the knob on the bathroom door was so close to the wall that I almost crushed my fingers, also hurt my toe in the swimming pool due to a sharp tile and had bleeding. Breakfast is good but there was only one non-veg item, which was a disappointment. The greatest negative point is the check out process, it is very slow and somewhat strange. They want all guests to be out from the room, wait in the lounge and then they will check your room and minibar, it took us full 1 hour to check out as it was a long weekend and they just were not able to cope with the crowd. Promenade beach is around 1 KM from here, you can walk but I recommend to take car and park near to beach, later you can go around the city and do not have to come back to hotel. Staff has very little knowledge about their city, hence do your research before coming here.

Room Tip: Look for higher floors facing main road.
  • Stayed: January 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Ashish A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHENBAGA_Pondycherry, General Manager at Shenbaga Hotel & Convention Centre, responded to this reviewResponded 22 January 2016

Shankar Rao, Resident Manager at Shenbaga Hotel, responding to this review.

Dear Mr. Ashish, Greetings to you and your family from all of us here at Shenbaga Hotel. We as a team strive to give our guests the best of the facilities. It is dis-pleasure to hear that we have not been able to deliver to your expectations from Front office check out and Pool. We have taken a note. Thank You, Shankar Rao.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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