We booked this hotel online looking at the pictures and reviews it looks great.. After a long journey we arrived tired.. We were taken to our room on the 4th floor. There was no lift so had to drag our bags up.. The room was smelly and looked nothing like the pictures advertised. The room was dirty towels dirty loose wires hanging around. There was no window , the room was more like a cell it was not nice at all. When we commented on this we were told there was 2 hotels run by same company and in the same street. We went to see the owner telling her this was not the room or hotel that was pictured on line. To my suprise she said it was not her problem and was very rude. She knew she was falsely selling rooms at her run down hotel by showing pictures of the better one . She didnt seem to have a problem with defrauding people . .She would not give us a refund and was not helpful at all. So be aware of this.. We ended up booking into the Hotel Mercure which is on the same block. The Hotel Mercure is of a very high standard yet cheaper than executive inn. The staff are very helpful would recommend this hotel to anyone 5 star.. Stay clear of Executive Inn at all costs..
- Official Description (provided by the hotel):
- Located in the elegant White Town of Pondicherry, this hotel promises homely comfort. Warm service staff attends to all the guests here. Thus, there is not only spacious living space, but also a lot of pampering to look forward to. There is a certain pleasantness in the simplicity of this place. So, be it a business trip or a leisure visit to this city, the Pondicherry Executive Inn has to be the home away from home. ... more less
- Reservation Options:
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