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1 - 6 of 227 reviews
Reviewed 20 February 2020

What was fine - The room was well sized. It had a refrigerator, Bathroom was ok. 24 hr hot water due to geyser. The bed was good. Sheets were clean. 2 snack items that we ordered were fine in taste. The location is very central. You can easily get ricks to go sightseeing. Lots of shops around. Lots of eateries close by.

What we did not like - no tea-coffee supplies. No windows in the room. Felt stuffy. The geyser is above the bathroom. so the ceiling has developed mould and does not look appealing. There was strong phenyl smell in the room. Only 2 bedside lamps were working. The 2 ceiling lamps were not working. We called them to check it and fix. They said they would return with a bulb. But nobody came back. While it was ok with the 2 bedside lamps, a 3rd ceiling lamp would have made it much better. The room service for 2 snack items that we ordered in the evening came late after almost an hour of ordering. The room service did not pick up the phone for dinner. So we went out and had dinner. The restaurant on the top floor seem to be advertised more as a bar and with the dingy feel of the hotel, did not feel like going to try it out. Breakfast is not ready even at 8:30. The breakfast was served in their bar & restaurant. It was cold & not fresh. I think it functions more as a bar than a restaurant. Hence this late start.
I would not recommend families or couples to stay here. While the basic bed and bath was fine, the other amenities were not up to mark and we did not feel comfortable there. The receptionist and the cleaning ladies were courteous, but they need to be trained for a higher standard.

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank FamilyOfThree181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bookings Maker, Revenue Management at Hotel Corbelli, responded to this reviewResponded 20 March 2020

Dear Guest,

We really appreciate and thank you for having the time and sharing your review

Your suggestions regard cleanliness, facilities, services have been very useful in taking corrective measures to render better service and are grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us.

The entire team thanks you for staying with us and we look forward to welcoming
you back.

Warm Regards,
Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2020 via mobile

Stayed in room 303-my friend in 306 which had cockroaches and when we asked staff to spray them he sprayed with toilet air freshener.
In summary room 303-
No loo roll was provided but they did bring a filthy old roll when I asked which I did not use
Didn’t clean room each day
Very Smelly bathroom with open drains filthy door and tiles and water gun by toilet black with mould
Fridge doesn’t work and none of them do, they told us fridge is ‘warm’ but they cannot fix them. Room 306 fridge was warm too.
Toilet doesn’t refill you have to lift lid and adjust ballcock to get it to refill
No wifi in rooms only at reception but there is a code for each floor but it dies not reach rooms
No bottle water provided in room but they sell it
Tv is good
Storage is good
A/c is quiet and good
Room was very noisy at night with pots and pans and sounds of cooking next door and shouting staff at 11.30pm
I could hear people next door from my bathroom like they are in the room
Hotel staff actually recommended we do not eat here so we did not
Horrible ‘Swimming pool’ was empty with no water in January
Refuse to accept international credit cards and finally told us they had sorted us paying by credit so they asked us to return at 10am and walked us down the road to a cash shop who took charged my credit card for cash and added 2% then the hotel asked us to pay cash.
This place ruined our trip, it was stressful arguing with them about not taking credit and the bathroom was filthy so I dreaded needing a shower or to use the smelly bathroom.
Photos of bathroom door, not working fridge, water hose and air con pipes in bathroom.

Date of stay: January 2020
Trip type: Travelled with friends
1  Thank S3029LQkayj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2019 via mobile

In the month of Jan 2019, I along with two of my friends stayed hotel corbelli. First of all it is not good and safe for family and ladies and second thing it is dirty, damp and stinky. We planned to stay there for 6 days but we next day only we vacated it.

Date of stay: January 2019
Trip type: Travelled on business
Thank truptib2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bookingsmakerworld, Revenue Management at Hotel Corbelli, responded to this reviewResponded 12 June 2019


Dear Guest,

We really appreciate and thank you for having time and sharing your review

Your suggestions regarding (facilities/ services/ staff/ department/ cleanliness etc.)
Have been very useful in taking corrective measures to render better services
are grateful for your frank opinion and comments. We shall take corrective
measures and assure you of a great experience the next time when you visit us.
The entire team thanks you for staying with us and we look forward to welcoming you back.


Warm Regards
Management,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2018

We had visited Pondicherry on a weekend and had stayed in this hotel. It was a good hotel in a very good location with railway station,bus terminal ,beaches ,restaurants at the vicinity. We wereprovided a nice and clean AC room which was spacious as well.The bathrooms were nice.We even had a small refrigerator in our rooms. Overall for a weekend tour its nice. (But one thing to keep in mind that rooms don't have any window) .

Date of stay: December 2017
Thank Dibyendu_Mukherjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bookingsmakerworld, Revenue Management at Hotel Corbelli, responded to this reviewResponded 12 June 2019

Dear Guest,

We really appreciate and thank you for having time and sharing your review.
We are glad that you enjoyed your stay and we could meet your expectations and make
Your stay memorable and are happy to note that you were satisfied with all facilities and
services of our Hotel and are overwhelmed by the fact that we have won a regular Guest.
Thank you for your positive feedback and the same is very encouraging and a great source
of motivation for all of us. The entire team thanks you for staying with us and we look forward to welcoming you back.

Warm Regards
Management,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2018 via mobile

We tried checked out atleast 4 rooms on 3 floors of the hotel before settling on the last 2 rooms required by us. There were cockroaches and some other insects were roaming on the bed and walls of the room. There was no proper lighting in the rooms and bathrooms also were too small.

But staff understood the situation and helped us choosing the room as per our liking.

Date of stay: September 2018
Trip type: Travelled with family
Thank binny06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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