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“Not worth the price. Avoid this hotel. This is no 3 star hotel”
Review of Hotel Mass

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Hotel Mass
Ranked #59 of 77 Hotels in Pondicherry
Region of Waterloo, Canada
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not worth the price. Avoid this hotel. This is no 3 star hotel”
Reviewed 3 January 2009

We just returned from a trip to Pondicherry. We stayed at Hotel Mass. The Hotel is located within the town in a decent locality. Food is below average. They serve morning buffet, but the place where they serve buffet ( Sun & Moon or some thing similar) is a mess. Tables are not cleaned up and the coffee shop is under staffed. You have to ask for something and wait endlessly.

They had a New Year Bash! which we joined but was pathetically managed. They claimed it was beside the pool, but we figured out that the pool is non existent. We reached for this particular event around 9 PM and found that the place was a mess with food debris and empty beer bottles strewn all over. Food was very very poor for this event. We spent hardly half an hour at this event as there was no place to even stand. The event was over priced at around Rs. 2000/- for a couple.

Rooms were okay but donot adhere to a 3 star hotel quality. It is okay for a budget hotel category. But they claim that they are a 3 star hotel.

Strictly avoid this hotel.

  • Liked — The location
  • Disliked — The cost , the food, the New Year Bash !
  • Stayed December 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
England
Level Contributor
174 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 14 February 2007

I chose this as the website looked good and the hotel looked smart. In reality it's seen better days, it is gloomy, the food is below average the beds seemed damp and unaired and the rooftop pool distinctly green with broken surrounding tiles and tired sunloungers. The rooms were gloomy and at times noisy The only plus side was a resonable cake shop and decent laundry.
Anders, England

Stayed January 2007
Helpful?
6 Thank EnglandAnders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pondicherry hotels

Chicago, Illinois
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 6 March 2006

This hotel leaves much to be desired. The location is convenient to the bus station for arrival and departure, but not to much else. With an abundance of autos queued up outside, that wouldn't be an issue excepting the state of the room. The room we had was just plain run down. I understand this place caters to budget travelers on short stays, we'd expect at least to have screens on the window and deadbolt or chain on the door.

On the plus side, the staff was very friendly and there was good sized refrigerator in the room.

Bottom line, if you just need a place to crash that's reasonably clean and are willing to spend US$50 for a room, then you might be happy here. Next time, we'll spend a bit more for a place in town.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jt1929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 2 February 2006

We stayed 2 nights in Hotel Mass in Jan 2006. Rooms are functional and clean but rather gloomy. We found the staff exceedingly helpfull and professional. The hotel has good variety of services including a decent internet browsing center (25 INR/hour). On the downside he noise from the air conditioning cooling units outside was so loud inside the rooms that sleeping without ear plugs was difficult. The roof top pool was out of use in Jan 2006 no notice of this was given before arrival. The hotel is situated close to the Pondicherry bus station on a bussy street but rather far from the French Quarter that is the most interesting area for tourists to visit in Pondicherry.

  • Stayed January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mass

Property: Hotel Mass
Address: 152 Marai Malai Adigal Salai | Near bus stand, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #59 of 77 Hotels in Pondicherry
Price range (per night): ₹ 2,003 - ₹ 3,231
Hotel Class:3 star — Hotel Mass 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Mass Hotel Pondicherry

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