We stayed at the Anandha Inn the day after the cyclone Thane had hit the east coast of southern India on December 2011. The hotel staff were very busy as guests from other hotels affected by the cyclone were seeking alternatives.
The staff handled this sudden peak hour very good.
Our stay was simple and easy, as we had hoped. Except from the very end, when a security guard insists on helping us place our luggage on our car rooftop. He accidentally drops the bag and damages the front wind shield, the front itself, and also breaks off the side mirror in the attempt of catching the suitcase.
When politely approached, the reception does not recognise the hotel liability, neither the word "sorry" seems to be in the vocabulary. On the contrary, it was in fact my own fault it had happened. Even though I was standing at least 3 meters away, watching.
In my native part of the world, hotels have liability insurance, and are eager to keep guests satisfied. This did not seem to be the case here. As I refused to pay the bill, untill they had accepted liability, they grew very mad. I had (and still do have) every intention of paying the bill of 17.000 rps, if they would accept liability or at least pay the percentage of the repair bill, that insurance would not.
Unfortunately, we parted as enemies, the receptionist wishing us death and disfortune on our way to Bangalore.
I left my full contact details with the hotel.
- Official Description (provided by the hotel):
- Anandha Inn Convention Centre and Suites is a four star classified hotel located at the heart of the city. 10 min walk to beach and Sri Aurobindo Ashram, French Consulate and govt. public service offices. And walkable distance to the city's shopping centres and downtown. 7 km to Auroville - the international township. 3 km to railway station, 4 km to bus terminal. 140 km to International Airport (Chennai-MAS), 1 hour drive to Mahabalipuram, Chidambaram and many historical places. Well appointed 145 rooms with the option of single or double occupancy. These moderately priced accommodations are ideal for corporate, leisure and budget travelers. This centrally air-conditioned rooms are furnished with all modern facilities like guest supplies, minibar, coffee kettle, electronic key card lock, safe lock, LCD TV, one touch telephone, free Wi-Fi internet, soft comfort pillows, health club, Ayurvedic SPA, swimming pool with Jacuzzi, florist, cosmetic/bookstore, beauty parlour and boutique shop and travel desk. Convention centre with this hotel property has 50,000 Sq Ft banqueting spaces for MICE and social gatherings including pre function areas which can cater up to 1000 PAX each in the 2 large banquet halls and 400 Pax in the small banquet hall, 2 board rooms, 3 business chambers, net browsing area, meeting lounge, 24 hr coffee shop, 59 premium rooms with king size/twin bedded/executive suite/club suite/presidential suite, club lounge with all the facilities adhering 4-5 star standards. ... more less
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- Also Known As:
- Anandha Hotel Pondicherry