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Praveen K
Mumbai, India

Excellent location, charming property

5.0 of 5 bubblesReviewed 1 Jun 2024via mobile
Stayed here for a short break for 2n in the chambre deluxe in jan 24.
The location is excellent, pretty much walking to most places in the white town part of pondicherry and right next to the promenade. The room was very spacious and the beds comfortable. Really loved the breakfast, they had an excellent spread of dishes and we wanted to have a lot more than we could digest :)
The staff were helpful and gave us some helpful tips to move around. The exterior facade is itself one of the highlights of the town.
Date of stay: January 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CGH Earth, General Manager at Palais de Mahe - Cgh Earth, responded to this review
Responded 19 Jun 2024
Dear Guest, Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay and appreciated our prime location in White Town, Pondicherry. It's fantastic that you found our rooms spacious and the beds comfortable. We're delighted to know that our breakfast spread left a lasting impression and that our staff could provide you with helpful tips to enhance your visit. Your kind words about the exterior facade being a highlight of the town truly warm our hearts. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Team Front Office Palais De Mahe
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 28 March 2024 via mobile

What a place! The service at Palais de Mahe was impeccable and friendly. Absolutely nothing was too much: rickshaw tour - not a problem, off menu meal for our 4 year old - of course, sundowners on the balcony outside of our room - not an issue, laundry - it will be done in a few hours, your shy daughter - we’ll win her over.

Our room (303) was cavernous even with a kids bed in. It had a seating area a great big bathroom and fab 4-poster.

The standard of food was excellent, we dined every breakfast and a couple of lunches and it did not disappoint with a pleasant mix of international and local options.

So what’s stopping me from giving the full marks. A rather frustrating building site next door, which:

1. Was the sound track to an otherwise perfect stay. It didn’t appear to work weekends, started late and finished early afternoon.

2. Required dust sheets above the pool area preventing the pool from being as bathed in sun as it could be. Furthermore the pool (unrelated to the building site) floor was quite damaged and didn’t really have enough sun beds (8 beds in total) to service the volume of guests.

All in all a fabulous stay and the staff couldn’t have been better but I won’t be rushing to rebook until the building work next door is complete.

Date of stay: March 2024
Trip type: Travelled with family
1  Thank nwhoran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2024

An interesting, half-restored French Colonial hotel.

The staff were wonderful, helpful and cheerful.

Room was OK, though rather dark, except that we were eaten alive by mosquitoes during the night. (this seemed to happen to everyone on the ground floor, pool level.)

Food was nice, excellent chicken & mango curry for dinner. Breakfast was a bit more confused as most things needed to be ordered from the kitchen.

Overall, pleasant.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2024 via mobile

A boutique property right in the middle of the French Quarter. Nice pool. Decent food. Friendly. Big room. Has a good spa — not fancy but great treatments. If you seek a quiet, high end hotel in Pondicherry, this is your place. Starbucks is next door….

Date of stay: March 2024
Trip type: Travelled as a couple
Thank filmg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 March 2024 via mobile

Palais de mahe is like a ritual, it calls you back .. again and again and again. We are regulars but still, there is something new and better every time. This time it was the expanded breakfast menu.

Our trip in February was after a hiatus of 8 months, there was some new staff hence. It is a given however for the staff to have a broad smile on their face and be courteous to a fault

Over a 3 day stay, we had all our meals were at the restaurant as were all drinks. Lip smacking Fare at a proposition that is luxury but still value for money.

When we were leaving, the car had starting problems. We figured that getting it fixed at pondy was wiser. The hotel front desk made a few phone call and viola we had a mechanic who came over and did the necessary repairs .. and all this time we were in comfortable luxury at the restaurant

Can’t wait to go back

Room tip: They have a valet now, so parking for resident guests is seamless
Date of stay: February 2024
Trip type: Travelled as a couple
Thank riteshkant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2024 via mobile

Property has no phone network…staff is saying informed to management but nothing is done and water leakages and mosquitoes in property….not even a heritage property…will not recommend at the prices of 26000 per night…the property is having only good location.

Room tip: Check phone will work or not
Date of stay: March 2024
Trip type: Travelled with friends
Thank Raman365
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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