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2 - 7 of 153 reviews
Reviewed 25 October 2018

The property is conveniently located in White Town area. However, the staffs who run the operation, is completely unprofessional. They don't understand anything beyond their native language which makes it very difficult for guests to communicate.
We reached in the afternoon and we were handed the keys. We had to pull the luggage ourselves and no waiter moved though they were present there at the scene.
The room is okay and they provide the minimal amenities. It is advisable to carry your own toiletries along with tooth kit.
Breakfast spread is only and only South Indian and from 2nd day, there was no bread given. We had to quarrel with them to get a piece of bread from them. They force you to eat Idli and Pongal since there is no other option given. The staffs can't speak English or Hindi and we were literally pulling out out hairs!
But their housekeeping is good and everyday they change your bedsheets and towels. They provide 1 ltr packaged water everyday. We didn't dare to try their other foods since we thought we might not be able to eat. However, the area has enormous options for you and you can choose from Mexican to Italian to Continental to Chinese to Indian. However, the Indian dishes do come with curry leaves in it as always.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kuheli B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018

This is a place that we booked in the last min, hence we got it at a higher price, they did not show us to good rooms at first, after a lot of argument gave us another room with some light. Food was alright.

Date of stay: October 2017
1  Thank Hannah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

We booked room through clear trip and as we arrived the hotel Manager Rahul informed that our room is still occupied and he will ensure to take it and give us in 30 mins.. but when we came back after an hour he denied it and said no rooms are available and suggested us to cancel the room and tale refund from clear trip.. He acted totally unprofessional.. his behaviour made it look the place is not safe for family..

Clear trip guys also were not really bothered to help...

LAILAS COUNTY IS MANAGED BY LIARS LIKE RAHUL.. NEVER EVER TAKE YOUR FAMOLY TO SUCH UNPROFESSIONAL PLAcE..

Date of stay: June 2018
Trip type: Travelled as a couple
5  Thank Sujeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2018 via mobile

Excellent Hotel staff is very good. Good room service & hotel front desk staff location is very good near to sea street road. Family hotel.nearest to main market & railway station.all beaches nearest from hotel

Date of stay: May 2018
Trip type: Travelled with family
Thank chehakgaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

I visited during the long weekend of 1st May and maybe because of the time I think the rooms were over priced. Hotel staffs are nice and co-operative peoples and the location is excellent. Sea is just a couple of blocks away and you can go for leisurely strolls without breaking a sweat.
However, few things I didnt like was - there were no complementary drinking water, or toiletries available at the hotel. We had to call the reception and ask for them every time.

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Sanjib M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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