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“Shortcomings overcome by superb staff”
4 of 5 bubbles Review of Maison Perumal

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Maison Perumal
Ranked #5 of 74 Hotels in Pondicherry
Certificate of Excellence
Sydney, Australia
Level Contributor
415 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 502 helpful votes
“Shortcomings overcome by superb staff”
4 of 5 bubbles Reviewed 23 February 2012

Having stayed in the superb CGH Group Spice Village resort, our expectations were quite high for this hotel however unfortunately there do not seem to be consistent standards in the CGH Group e.g. whilst Spice Village provided refrigerators, tea and coffee making facilities and accepted American Express cards, Maison Perumal did none of these. However these shortcomings were more than compensated by the “can do” attitude of all the wonderful staff who very quickly provided an ice bucket and offered to supply boiling water in an insulated canister.

We ate lunch at the hotel shortly after our arrival and the food was good with outstanding service. Both the food and service at breakfast were outstanding since there was no buffet and all the food including the wonderful fruit all tasted though it was prepared to order and still our breakfasts took no more time than the usual buffet.

Our room was ‘heritage’ which is not really our preferred style but it was spotlessly clean and functional apart from the aforementioned.

  • Stayed February 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lexus51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
West Sussex U K
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

We were there at Pongol, lovely to be right in the "Indian" quarters,the staff were lovely, the ambience great, comfortable rooms, food exceptional and a bottle of very drinkable Grover red wine. one night wasn't enough!

  • Stayed January 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ingrid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 February 2012

Initially concerned that his hotel sits on the Tamil side of town rather than the French side where all the other hotels are I came to LOVE Maison Perumal and it's non touristy location. A wonderfully stylish boutique hotel I couldn't recommend it higher. The rooms are beautifully designed, the food is delicious and the staff are delightful. Run like a family you can tell everyone enjoys working there and this spills out over the guests. It's a home from home and the really special thing about this place is the manager Dinu...nowhere could you find a more charming man who will go out of his way to welcome you, advice you and make sure you have a wonderful stay in lovely Pondicherry. My favourite place I stayed in the whole of South India...big thumbs up.

Room Tip: Some of the rooms back on to a street and can be a bit noisy....top floor around the courtyard recom...
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  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Flashpacker22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjali T, Vice President Marketing at Maison Perumal, responded to this review, 13 February 2012
Dear Guest,
Lovely and extremely encouraging to read your feedback on Maison Perumal. I thank you also on behalf of Dinu.
Regards,
Anjali Tolani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, CA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 January 2012

A boutique hotel, only 10 rooms, full of charm. Staff is attentive and friendly. Food was fantastic, a nice change from buffet meals at large hotels. The chef shops daily for fresh food (being right on the coast, seafood is wonderful) and prepares meals from the local products. This hotel was a highlight of our trip through Southern India and a real find!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welovetotravel032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Quebec, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 January 2012

Wonderfully restored and renovated house just off the French Quarter. The beauty of the house, the large elegant room with high ceilings, the excellent kitchen, and the welcoming and very friendly staff made our stay here unforgettable. The house is well situated so you can easily explore by foot Pondicherry, its French and Tamil Quarter, and later come back to a quiet oasis and an excellent, elegant meal.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margrit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Maison Perumal

Property: Maison Perumal
Address: No 44 (Old no 58) | Tamil Quarter, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 74 Hotels in Pondicherry
Price range (per night): ₹ 6,029 - ₹ 8,946
Hotel Class:3 star — Maison Perumal 3*
Number of rooms: 10
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