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All reviews family room residency group french quarter small lobby french quartet value for money front desk personnel boutique hotel walking distance french colony white town promenade beach small hotel dosa superior room mini bar breakfast spread
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Reviewed 1 January 2017 via mobile

U can not rely on service very poor and the have no idea what to do. The location is really good to go. u can have more options in same price, bfast not good avoid it. The orient is good nearby and new year food bad

Date of stay: January 2017
Trip type: Travelled as a couple
Thank AJAY182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2016 via mobile

We visited Puducherry and stayed here. The night lights weren't working, the dustbin in bathrooms weren't proper, the voice from one room to another songs of room was audible that led to lack of privacy. Complimentary breakfast was having very limited option.

But staff was supportive and co-operative. The hotel is located at walkable distance from Ganesh temple, Aurbindo Ashram and Rock beach.

Could have got better value for money spent.

Happy Travelling !

Date of stay: December 2016
Trip type: Travelled with family
Thank Ritu G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THERICHMOND09, Manager at The Richmond, Puducherry, responded to this reviewResponded 21 January 2017

Dear Valued Guest

Greetings from "The Richmond" Pondicherry.

It was a pleasure having you stay with us ...

We had noted down your feedback and corrective measures has been implemented.

We truly appreciate your support and sincerely look forward to your return

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2016

The location could not be better. The staff are very helpful and accommodating. Issue is with the rooms. They are damp and dim. No natural light or even bright bulbs. It get claustrophobic. If you are lucky you can get the road facing spacious rooms but they are very limited I guess. Lots of eats outs nearby. A min away from the beach boulevard.
If you are traveling with kids or infants then go only if you can get the spacious well lit rooms.

Room tip: Road facing rooms....like room 1106
Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ElangoM19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THERICHMOND09, Manager at The Richmond, Puducherry, responded to this reviewResponded 21 January 2017

Dear Valued Guest

Greetings from "The Richmond" Pondicherry

At the onset, I would like to thank you, for taking the time and posting your comments
on Trip Advisor

We truly appreciate your support and sincerely look forward to your return.

Kindly feel free to call me for any assistance

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2016 via mobile

Stayed at this hotel in 2009. Is good.

Just 500 m from Promenade Beach, The Richmond is located in Pondicherry. It offers 2 dining options and cosy rooms with a cable TV. Wi-Fi and parking are free. 

The Richmond is 1 km from Pondicherry Railway Station, Aurobindo Ashram and the lively Shopping Street. Auroville is 15 km from the property. 

Soothing wall colours and vibrant coloured fabrics feature throughout the guestrooms. Included in all units are a seating area and minibar. Select bathrooms have a bathtub. 

Guests can sample a variety of local and international dishes at the Bistro Restaurant. Draught beers are offered at S3 Bar. 

Staff at the tour desk assist with car rental and travel arrangements. In-room dining options are possible with room service.

Good location!

"White Town" is the French Quarter in Pondicherry primarily the French families are still living there and the houses being converted into heritage hotels and restaurants and art galleries. A very well planned clean laid out area with trees providing a continuous shade and buildings dominated with pale yellow color. 

Breakfast included

Regards

Abraham & Elizabeth

Date of stay: November 2015
Trip type: Travelled with family
2  Thank Vacationer619201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2016 via mobile

We stayed here for couple of nights. This is a three star property located in close proximity of the promenade beach. Very nice location. We stayed in deluxe room. Room was not that spacious, but was ok for two persons. You get mini bar facility, however that will be charged extra in case you use. Food was good. There is no covered parking. Room service was good. The hotel is just 800 metres away from puduchery railway station.
Overall, recommend!

Date of stay: September 2016
Trip type: Travelled as a couple
Thank Bhaskarjyoti H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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