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“Good for people traveling without kids or infants”

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The Richmond, Puducherry
Ranked #37 of 85 Hotels in Pondicherry
Reviewed 16 October 2016

The location could not be better. The staff are very helpful and accommodating. Issue is with the rooms. They are damp and dim. No natural light or even bright bulbs. It get claustrophobic. If you are lucky you can get the road facing spacious rooms but they are very limited I guess. Lots of eats outs nearby. A min away from the beach boulevard.
If you are traveling with kids or infants then go only if you can get the spacious well lit rooms.

Room Tip: Road facing rooms....like room 1106
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  • Stayed: October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Elango M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THERICHMOND09, Manager at The Richmond, Puducherry, responded to this reviewResponded 21 January 2017

Dear Valued Guest

Greetings from "The Richmond" Pondicherry

At the onset, I would like to thank you, for taking the time and posting your comments
on Trip Advisor

We truly appreciate your support and sincerely look forward to your return.

Kindly feel free to call me for any assistance

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17 - 21 of 245 reviews

A TripAdvisor Member
179
Reviewed 4 October 2016 via mobile

Stayed at this hotel in 2009. Is good.

Just 500 m from Promenade Beach, The Richmond is located in Pondicherry. It offers 2 dining options and cosy rooms with a cable TV. Wi-Fi and parking are free. 

The Richmond is 1 km from Pondicherry Railway Station, Aurobindo Ashram and the lively Shopping Street. Auroville is 15 km from the property. 

Soothing wall colours and vibrant coloured fabrics feature throughout the guestrooms. Included in all units are a seating area and minibar. Select bathrooms have a bathtub. 

Guests can sample a variety of local and international dishes at the Bistro Restaurant. Draught beers are offered at S3 Bar. 

Staff at the tour desk assist with car rental and travel arrangements. In-room dining options are possible with room service.

Good location!

"White Town" is the French Quarter in Pondicherry primarily the French families are still living there and the houses being converted into heritage hotels and restaurants and art galleries. A very well planned clean laid out area with trees providing a continuous shade and buildings dominated with pale yellow color. 

Breakfast included

Regards

Abraham & Elizabeth

Stayed: November 2015, travelled with family
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2016 via mobile

We stayed here for couple of nights. This is a three star property located in close proximity of the promenade beach. Very nice location. We stayed in deluxe room. Room was not that spacious, but was ok for two persons. You get mini bar facility, however that will be charged extra in case you use. Food was good. There is no covered parking. Room service was good. The hotel is just 800 metres away from puduchery railway station.
Overall, recommend!

Stayed: September 2016, travelled as a couple
Thank Bhaskarjyoti H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016

Nice place, with all yellow walls easy to identify in the small lane opp a nice biryani restaurant. Nice Spread of breakfast, good staff.Nicely located. You can walk to the beach and nice restaurants in the walking distance.

  • Stayed: February 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank wisetraveller8803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2016

Great property, pleasantly appointed rooms, very close to the beach in the French quarter. All the good restaurants are within walking distance and even the restaurant in the hotel is cozy and nice. Overall, quite clean and tidy. Reasonably priced after the discount we got online. Would have deserved a rating of 4.

However, all the good impressions one makes on arrival slowly dissipate when you notice all the small areas of neglect and annoyances - the air-conditioning took ages to cool the room even on a moderately hot day; maintenance did not turn up until prodded a couple of times and then he could only explain the various settings as a solution - well, I'm sure he couldn't do anything, this requires a company maintenance person to look at the problem. The bathroom, clean and tidy, satisfying enough at first sight ... until you notice the tiny little niggling problems - the soap stand in the shower broke and no one bothered replacing it; the lever which you have to pull to direct the water to the overhead shower does not stay in place and has to be held, twisted, turned; the hair dryer didn't work. In the room, one of the bedlamps didn't work and the one socket that is there cannot have a charger plugged in without switching it off, the switch is so close. To be fair, the reception sent an extension box on asking.

And so on ...

The staff are all very polite, helpful and smiling but very poorly trained, especially the waiters who do not know how to wait on people.

Sad to see that what could have been a great stay is diminished purely due to poor management.

I'd have rated it 3.5 but that option isn't there and I don't want to rate it the full 4 points I would have without the myriad tiny problems.

Room Tip: Check the room fittings and the quality of air conditioning in the room before unpacking. If not oka...
See more room tips
  • Stayed: July 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Seabirdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Richmond, Puducherry

Address: 12 Rue Labourdonnais Street | Near old Law college, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#14 Family Hotel in Pondicherry
Price Range: ₹ 4,148 - ₹ 6,740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Richmond, Puducherry 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Richmond, Puducherry is the fifth property of The Residency Group of Hotels. The Richmond has 14 well appointed rooms with the following in-room facilities: 1.Tea/Coffee station. 2.Digital safe. 3.Well stocked Mini-bar. 4.Hair dryer. Location: Immediate proximity of the promenade beach. In the quiet French colonial quarter, Pondicherry is completely accessible from here. ... more   less 
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Also Known As:
Richmond Puducherry Pondicherry

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