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All reviews family room residency group french quarter value for money boutique hotel white town french colony walking distance small hotel promenade beach mini bar stayed here for nights excellent place to stay breakfast spread courteous staff ashram proximity
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Reviewed 22 June 2009

Stayed at the Richmond for 2 nights while visiting our daughter who is living in South India. The hotel is in the special town of Pondicherry. Lots of things to see here. The town is really distinctive because of its French history and tourist culture.

The hotel was great and the staff was excellent. We were well taken care of. Every request was promplty tended to. We were very happy with this choice and would love to go back.

We found breakfast tasty and service excellent.

  • Stayed: May 2009, travelled as a couple
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Thank TripAdFanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2009

This is a small property barely two streets from the Promenade and within a short walk of all the sights of Puducherry. It is located within the French Quarter and is therefore a Heritage structure even if they haven't managed to get the label. Nevertheless enjoy the ambience.

However what really makes this place distinctive is the staff. They really seem to enjoy guests and go out of their way to see that you get what you require - be it a cup of coffee or the way to a particular shop.

However one word of caution - the restaurant is really small and probably commences preparing your order from scratch after you place it. So do give them your order at least an hour before you plan to eat ( we informed them well in advance usually while going out or in the case of breakfast the night before) or else wait!

Enjoy the place before too may people discover it and they hike their rates!

  • Stayed: May 2009, travelled with family
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Thank Dr Anil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2009

Richmond has been open 6 months now, being an old French Colonial building which has been completely renovated to a high and modern standard, in an excellent location 3 blocks from the seafront. Unfortunately, it has no outside space. The reception staff were efficient and friendly. They even went to the station and purchased train tickets for us. All the common areas and bedrooms were spotlessly clean. Hot water is on only twice a day, morning and evening, and you have to ask ! Breakfasts are very poor, waiters pleasant but inexperienced, and food lacking and stale !! As a consequence we had dinner out every night - there are a lot of excellent restaurants in the town, and the Richmond restaurant remained very quiet. The Manager was advised, and took all our constructive comments on board with areas that would be improved - so watch this space ! It is the latest in the Residency Group of Hotels and has a lot of potential, but our experience of the Residency in Coimbatore a few weeks later, was, good hotel and rooms facilities - but restaurant food and service poor.

  • Stayed: January 2009, travelled as a couple
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Thank 2Turners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2009

Went to pondicherry for a 3 day trip to relax, checked-in this heritage feel-cum-modern hotel and found that everything was good about this place. Located in the French colony, the ambiance, rooms, in-room facilities (with LCD tv, internet, std phone), cleanliness everything was perfect. Very close-by to the beach, just a two minute walk.

The staff was courteous enough and room service was quick. On request they did arrange for a two-wheeler. Since it was arranged by the hotel, I also did not have to pay any deposit for the two-wheeler.

The food quality needs to improve compared to the prices offered.

It's just a 8 month old property, owing to its quality, its getting quite popular with travellers. Remember to make bookings in advance.

Overall a very good value for money for A/c room @ Rs. 3500 per day. I recommed it to anyone with family or a romatic getaway.

  • Stayed: February 2009
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Thank vnjoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2009

The Richmond is a wonderfully elegant boutique hotel on Rue Labordonnais in the heart of the French quarter. It has the feel of an old Pondicherry house, but is in fact brand new. Very tasteful architecture and design and a fantastic and responsive staff.

We had initially booked the Calve Hotel at Vysial Street, in Puducherry. Like others in the Heritage group, it's got a certain dark elegance, but we were put off by the gloominess of the rooms, and a certain shabiness.

We went to the Richmond expecting much less (rooms were Rs 3500 as opposed to the Calve's Rs 5888, but were delighted to find that the property was in fact objectively better and much better value for money. It's about four streets west of the sea front, quiet and well located to walk anywhere (except obviously Auroville).

The staff was uniformly excellent, the design exquisite and the room absolutely spotless.

We would recommend it unconditionally.

  • Stayed: January 2009, travelled as a couple
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Thank Brennunjal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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