We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good location - nice, cosy hotel!” 4 of 5 bubbles
Review of The Richmond, Puducherry

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
The Richmond, Puducherry
Ranked #34 of 73 Hotels in Pondicherry
Delhi
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good location - nice, cosy hotel!”
4 of 5 bubbles Reviewed 13 July 2012

This is a small hotel, located in the French areas in Pondicherry. i was fortunate to get an accommodation there, considering that i dint have prior booking. it is property by Residency group of Chennai and it is a bit different than their rest of their hotels in TN. This is much quiter and smaller hotel, but neat and clean. Rooms are spacious and overall it provides a good value for money. The staff is friendly and they really helped in taking a few important print-outs as the business center was not functional at that time. Good place to stay but there are better places in the vicnity which can be booked in advance and which serve better food.

  • Stayed June 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank prashantg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

238 reviews from our community

Traveller rating
    62
    118
    45
    8
    5
See reviews for
76
82
18
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Mumbai
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 7 July 2012

I came to know about this property from The Residency Chennai. The hotel is located in erstwhile French White Town (Ville Blanche) in G+2 facility. The exterior and interior and rooms are designed in french style and windows, ceilings and paintings. It's never crowded as the size of property limits to small number of rooms. The promenade beach and monuments are at walking distance. Food is custom made and good and staff is courteous.

Room Tip: Room away from the lift are quieter
See more room tips
  • Stayed September 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PravinGothe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manhattan, New York, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

Just completed three days at The Richmond and loved it. Rooms are small but very nicely appointed, clean and stylish, bed very comfortable, excellent water temperature and pressure. Free WiFi in the room is a definite plus. Restaurant is good, not great but perfectly fine if you don't feel like going out -- actually has better croissant than most hotels in the US, perhaps expected considering Pondy's French colonial past. Location is great, a 5 minute walk from the water, with other French Quarter sites within a short stroll (by my definition of short stroll, coming from a confirmed walking New Yorker). Auto rickshaws are abundant should the heat or distance be too much for you.

Some reviews have mentioned the noise from the kitchen coming up through hotel. In my experience with a second floor room, while I could hear some kitchen noise it was in no way objectionable or did it disturb my sleep or stay in any way (again though, I'm used to a lot of street noise inside at all times, from living in lower Manhattan).

Room Tip: Higher floors probably have less noise from kitchen/restaurant/bar than the first floor.
See more room tips
  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benidoleig, Spain
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 15 March 2012

Very nice building. Very nice staff. Bedroom not really what i expected.I think i will stick to purpose built in the future.

Room Tip: Not my first choice but good value
See more room tips
  • Stayed February 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank tossalet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THERICHMOND09, General Manager at The Richmond, Puducherry, responded to this review, 11 April 2012
Dear Valued Guest,

We thank you for your comment on trip advisor.

Your feedback regarding the service of our staff shall be conveyed to them.

We look forward to welcome you back on you next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 9 March 2012

"Discover the meaning of hospitality" is the less suitable motto The Richmond could choose. The location is nice but that's it! We stayed two nights there and almost couldn't sleep. Room was attached to the next one through a simple door and worst is all the noise from the kitchen could be heard through the ventilation. All night long people were cleaning dishes while talking loudly. While it lasted hours, breakfast was not ready in the morning! Nothing was set at 8 am. We ordered tea and waited for 40 minutes to receive one cup (yes for 2 people!). We were off for Mamallapuram and couldn't wait… In the evening we were refused drinks at 10pm being explained it was too late. The staff is supposed to serve you later according hotel rules however. We were told to use the minibar instead (and have to pay more for it). Next night, same noisy nightmare and breakfast not ready! While going to reception to complain my wife got smashed by the door opened by one of the staff who didn't look through it! Even not one word of excuse! We did the check-out and went for a walk asking the bags to be at the reception at 1pm. When we came back, hours later, nothing had moved, the staff was still having fun on facebook. We were told to help ourselves with the bags! By that time, the receptionist told our taxi driver to come back later as we were not ready!!! We saw other customers complaining about disorganization of transports and service. The staff is definitively behaving very loosely spending hours on internet and probably adding excellent comments about The Richmond. All in all we must say that there are so many hotels around Pondicherry that you'd better stay away from this one.

Room Tip: Avoid attached rooms as doors are very thin. Don't forget your earplugs
See more room tips
  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank DrMagma69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THERICHMOND09, General Manager at The Richmond, Puducherry, responded to this review, 12 April 2012
Dear Valued Guest,

We thank you for your feedback on trip advisor.

I personally apologize for the inconvenience caused to you during your stay with us.

We have already taken necessary steps on improving the areas highlighted in your feedback.


We look forward to welcome you back at “The Richmond” Puducherry.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pondicherry hotels
0.2 km away
Le Chateau
Le Chateau
#19 of 73 in Pondicherry
4.0 of 5 bubbles 176 reviews
2.2 km away
Hotel Bon Sejour
Hotel Bon Sejour
#29 of 73 in Pondicherry
4.0 of 5 bubbles 95 reviews
2.1 km away
Le Royal Park
Le Royal Park
#27 of 73 in Pondicherry
4.0 of 5 bubbles 346 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
Accord Puducherry
Accord Puducherry
#16 of 73 in Pondicherry
4.0 of 5 bubbles 579 reviews
0.4 km away
Le Dupleix
Le Dupleix
#11 of 73 in Pondicherry
4.0 of 5 bubbles 479 reviews
1.5 km away
Anantha Heritage Hotel
Anantha Heritage Hotel
#12 of 73 in Pondicherry
4.5 of 5 bubbles 261 reviews
Show Prices
Show Prices
Show Prices

Been to The Richmond, Puducherry? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Richmond, Puducherry

Property: The Richmond, Puducherry
Address: 12 Rue Labourdonnais Street | Near old Law college, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#17 Family Hotel in Pondicherry
Price range (per night): ₹ 4,234 - ₹ 7,621
Hotel Class:3 star — The Richmond, Puducherry 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Richmond, Puducherry is the fifth property of The Residency Group of Hotels. The Richmond has 14 well appointed rooms with the following in-room facilities: 1.Tea/Coffee station. 2.Digital safe. 3.Well stocked Mini-bar. 4.Hair dryer. Location: Immediate proximity of the promenade beach. In the quiet French colonial quarter, Pondicherry is completely accessible from here. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ClearTrip, Yatra and Agoda so you can book your The Richmond, Puducherry reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Richmond Puducherry Pondicherry

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing