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“Far from Airport - average hotel” 3 of 5 bubbles
Review of The Cindrella Hotel

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The Cindrella Hotel
Ranked #4 of 27 Hotels in Siliguri
India
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Far from Airport - average hotel”
3 of 5 bubbles Reviewed 12 December 2011

1. The hotel had a help desk at the Bagdogra hotel & the staff there falsely claimed that their hotel is only 20 mins away. Trip took 40 mins early morning & 1 hour during peak traffic.

2. Hotel offered 50% discounted rate for layover passengers with airport drop & pickup which was good. But some guests ended up hiring own transport to get back to airport due to hotel transport being late.

3. This is an all vegetarian hotel but serves alcohol. Indian food was good. Staff polite & helpful . Outside hotel there are no shops or facilities as it is located away from town.

4. This hotel is popular with locals to conduct large wedding parties and can get very noisy till 10 pm.

5. Room allotted to us had fetid smell and hotel changed us to another without protest.

6. Front desk staff speak good English & were especially helpful with requests.

7. Internet WiFi shows up but did not connect. Hotel staff claimed govt network was down!!


  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WanderingStar2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 reviews from our community

Traveller rating
    14
    38
    18
    5
    4
See reviews for
21
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24
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Florida
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 31 October 2011

The lobby of the annex smelled of humid, hot stale air. The room itself was new looking and good enough for an overnight stay. It appeared clean, had air conditioning and a firm double bed. To reach it it was necessary to walk up several flights of stairs (one of the ladies in our group had trouble with the stairs but there was no elevator). I could not get hot water in the shower. That night I found out from one of my fellow travelers that it was necessary to press a button to turn on the heater.

There was free internet access I was told on check-in by one of the staff. A few minutes later I tried and was told it didn't reach the rooms in the Annex that I should try the lobby. I tried that and was told to go to reception. At reception the man explained the connection didn't reach outside the main building. I couldn't connect in the lobby of the main building. In fact, even he couldn't connect with the hotel PC for guest use set up in a space next to reception. In short I was unable to connect that night. The following morning I was able to connect briefly on the hotel computer only and already there were others waiting to use it so I was only able to send one brief email.

The un-airconditioned, stuffy and smelly shop was a disappointment. After asking the reception desk staff about the shop I was assured it was a reputable shop owned by the owner's sister (apparently having a shop is necessary to achieve a certain hotel rating in India) I purchased "ruby" stones. When I wore them the next day they stained my white t-shirt. This meant, I was told, that they were not real rubies but colorless and worthless stones dyed red to look like rubies. I emailed the owner of the shop telling her what had happened and asking her to replace the stones with real rubies. Days later she replied saying she was looking into it. I emailed once again and never heard back.

  • Stayed October 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank worldtraveler16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Siliguri hotels

London, United Kingdom
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 30 September 2011

In November 2010, the Bride's family were staying in Cinderella while my family were staying at the infamous Inox Tower in Orbit Hotel. The Bride's family did the correct thing and booked Cinderella.

I have been going to Cinderella since the early 1990s, the standard have become better and the quality of care has definitely appreciated over the years, Orbit Hotel can definitely learn from the staff at Cinderella, of course Sinclairs is still the best, I would call Cinderella 2nd best, its nothing to be ashamed off, its something for Cinderella to aspire to.

  • Stayed November 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travellbuzz_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 6 September 2011

best hotel .the photos in website are old rooms .the rooms are renovated .to have the look at the rooms please log on to www.zcindrellahotels.com

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deygf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delhi
Level Contributor
99 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 23 August 2011

The hotel is located around 20 km from Bagdogra airport, which the nearest airport.
The rooms are comfortable. It is very affordable , sub 2000 Rs. Matches the city tier and the approved tariff :-)

The food quality is very good. Can be surely tried for a 1-2 day visit

Stayed June 2011, travelled on business
Helpful?
Thank smfaisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Cindrella Hotel

Property: The Cindrella Hotel
Address: Sevoke Road, Siliguri 734401, India
Region: India > West Bengal > Siliguri
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #4 of 27 Hotels in Siliguri
Price range (per night): ₹ 3,811 - ₹ 6,418
Hotel Class:4 star — The Cindrella Hotel 4*
Number of rooms: 43
Reservation Options:
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Also Known As:
Cindrella Hotel Siliguri
The Cindrella Hotel Siliguri, West Bengal

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