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“okay for small town” 3 of 5 bubbles
Review of Royal Sarovar Portico

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Royal Sarovar Portico
Ranked #2 of 26 Hotels in Siliguri
Kolkata, India
Level Contributor
74 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“okay for small town”
3 of 5 bubbles Reviewed 27 April 2012

Stayed here for three nights in April 2012. The hotel is on the outskirts of proper Siliguri town on the way to Airport. It seems to be a new property but doesn't give the look of a conventional hotel. The decor tries to be that of a hotel but looks more like a motel or a modest budget hotel. Room however is good and decent size. But most of the rooms in this hotel are having twin beds and not king beds. Entire furniture seems to be sourced from China hence do not expect the beds to be strong conventional beds. If you are heavy bed shakes and creaks with your every movement. Joining both beds for a couple result in bad sleep for both. Construction is such that every type of noise outside the room is perfectly audible inside also. I stayed on fifth floor and was disturbed by the noises of people in the swimming pool which was at the ground level!!

Bathrooms are very small but functional and modern. Housekeeping could provide only one set of towels for a couple and did not provide another set despite a request and a reminder. It seems they were short of towels as I overheard another guest that they were having only one towel for a couple in the room. Staff is just about okay. The food (veg.) I called for in my room was very tasty. Overall don't expect much from this hotel. It maybe good for a night on business travel, but not comfortable for families.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Raj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Shillong, Meghalaya
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 10 April 2012

Stayed here for a night on my way to Guwahati. I made a reservation over the phone. Reached the hotel at 2AM and the executive at the reception was kind enough to help us with the checkin process. The bell boys need to be commended for the effort to ensure that the huge amount of luggage we were carrying was promptly taken care of. Only one grouse here though, the parking though within the hotel complex is located a bit to far off.

The issues we had were with the in-room-dining staff on the other end of the phone. If a hotel provides an in-room-dining card in the room which clearly mentions the rate against each item, its only but obvious that there will be a charge for the item. Why then does the in-room-dining staff need to inform you even before you place the order that "this would be chargeable"? I find this very insulting. Maybe, the hotel management need to train the staff better. Also, its my wish as a guest about how many servings of a particular item I would be interested in. Why does it surprise the staff of the hotel if I order 8 servings of a particular dish?

The housekeeping staff it seems don't do their work well. The rooms were not kept well. These would have bothered us had we stayed there for a longer period of time but for this stay, we were too tired to be bothered.

I can list a lot of other problems with the room here but don't need to. I would only say that this hotel is leagues ahead in terms of service when compared to their closest competition in Siliguri.

I would definitely stay here again if I need to visit Siliguri.

Room Tip: Just ensure that the rooms are free of mosquitos and does not smell of moisture.
See more room tips
  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank SumitBajoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 5 April 2012

We spend 1 night at this hotel. The rooms are big and clean. But very bland decorated. Bar has nice staff, but the ambiance is very dull. Main restaurant is servicing good food, but has no ambiance at all. Overall, a tipicall business hotel with no ambiance...

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank tomz71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 23 March 2012

It was indeed a fine spread with lot of choices, plenty salads and uncountable desserts. Price pinch is not heavy. Good for the evenings with family. Cellar is full of good collection of scotches. Staff friendly and suggestive. Courteous also. The name is "Orchids". In Siliguri probably the best.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mountainpicnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon, India
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

Being a new hotel, the rooms, staff, food & service are very good! Recommend this one for a family or business trip for all.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Niraj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Sarovar Portico

Property: Royal Sarovar Portico
Address: Sevoke Road | 3rd Mile, Siliguri 734008, India (Formerly Royal Sarovar Premiere)
Region: India > West Bengal > Siliguri
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 26 Hotels in Siliguri
Price range (per night): ₹ 3,617 - ₹ 5,391
Hotel Class:3.5 star — Royal Sarovar Portico 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Royal Sarovar Portico Siliguri, West Bengal

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