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“never a 4 star hotel”

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Villa Mandi Golf Resort
Ranked #6 of 13 Hotels in Los Cristianos
Reviewed 27 April 2017

stayed for 2 weeks at villa mandi with Thomson in April , the rooms are big and spacious which is good with 2 young kids how ever they are very run down things torn, tatty, a lot of ants, and bath room very mouldy and shower goes from warm to fire hot with no warning so no god for kids , our patio door didn't lock which was actioned by hotel but I had to moan and the receptionist really dos not care I had to see someone else. with recent events I did not like leaving my kids in a room unsecured so I ended sleeping on a camp bed. the pool area is nice how ever any entertainment is really poor / none existent. the maids seem to wait until they see you return to your room anytime through out the day then suddenly knock on the door to clean so you say don't bother having just got in then they get you to sign a form, not saying this lightly it happened at least 6 times in 14 days , the other days we were out all day!!!!. The food is edible but not great little choice over all a low / average 3 star hotel. wifi is poor unless you pay for extra , TV is poor unless you pay for extra , safe cost £2 per day . buyer beware. 20 minute walk into resort which I don't mind as I like the walking

Room Tip: room was quite , but shabby
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  • Stayed: April 2017, travelled with family
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4  Thank burn007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 April 2017 via mobile

We stayed in a one bedroom apartment overlooking the golf course. The apartment was spacious and clean, we really couldn't fault it.
The grounds to the hotel are lovely and well kept. The pool area is great, with plenty of sun loungers, a good atmosphere and spotless. We enjoyed the low-key day time activities around the pool.

We only stayed on a B&B basis, so only ate breakfast in the hotel. Breakfast was ok, but nothing special. On offer was often left overs from the night before (fish fingers, chicken nuggets, squid rings etc), not what I'd choose for breakfast, but the kids tried them and they were very low quality. I'm pleased that we only opted for just breakfast and not half-board, as we had lots of lovely meals out in the evenings.

The hotel is about a 20 minute walk from the main areas, but we didn't mind the walk and sometimes got a taxi back (about €5 or €6). The walk wouldn't put me off returning to Villa Mandi.

We only booked 2 days before, so got a good deal (about £265 each) so, comparing what we paid to what we got (including glorious sunshine!), we were very happy and would undoubtedly return. However, if the hotel is to go all inclusive then I would have reservations because it needs to up its game with regards to food quality.

Stayed: April 2017, travelled with family
2  Thank ABannister21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2017

Room was spacious on ground floor view from our terrace good of golf course. Staff very nice. Downside patio door locked so had to use main door when enquired was told for security reasons quite disturbing. Bus to beach twice daily only one back not till five thirty which felt not enough as this hotel is a good twenty minutes walk OK if you are young. Food was adequate but often cold so have had better. Doubt we would revisit.

Room Tip: Suggest possibly room on second floor
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  • Stayed: March 2017, travelled as a couple
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Thank jsteel83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2017

We returned this year to Villa Mandi after our first visit in May '15 which we had really enjoyed. Sadly the return visit did not meet those same expectations.
We went for a 2 bed apartment (room 309) this time (having had 1 bed and sofa bed last time)
The kitchenette was looking really worn: the insert sink came away from the worktop, the tap had to be repaired, the laminate kick boards were worn and blown, all this allowing for grime to have built up. One of the dining chairs was damaged, with a rusty nail poking out.
The glass insert to the coffee table had been replaced with a piece painted chip board (again chipped and blown) The beds in our room did not have mattress protectors (the other room did) The mattresses were worn and the fabric bobbled and a little stained.
I raised my concerns with our Thomson Rep and the Manager; within half an hour we had a replacement chair, mattress protectors and the tap had been assessed (and was repaired later that day) so I cannot fault the speediness of their response.

On the upside:
I can see that some updating has been done since our previous visit with smart new sun loungers around the main pool, and an updated cafe bar area with a fresh new whitewashed look.
There was a nice balcony and seating overlooking 'courtyard' and play area, and views across to the Golf club
The kids (5 and 9) had a fab time in the pool, and would have spent all day in there if we let them! Lifeguard manned 5 days a week (who gave our youngest a set of armbands which we did not have) There was music poolside and a few organised activities so there was a good atmosphere. (As we went out of season the full Activities programme was not in force!)
The sun shone, Carnaval was in town (with a great Parade on the Sunday afternoon), and we had some great days out so all in all the holiday was good.
But on the whole, I can't see how this can be rated 4 star any longer.

  • Stayed: March 2017, travelled with family
    • Sleep Quality
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    • Service
Thank Karen3212015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2017

Arrivied very late Firday the 17th March to find hotel had put a cold chicken salad in fridge of appratment so nice .All the staff ,front of house right through to the cleaners could not do enough to make our stay more pleasant Defor going back

Room Tip: iif you want to see a bit of golf ask for room over looking the golf course
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  • Stayed: March 2017, travelled as a couple
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2  Thank valeriej191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa Mandi Golf Resort

Address: Calle Laderas del Espejo 7, 38650 Los Cristianos, Arona, Tenerife, Spain (Formerly Apartments Villa Mandi)
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Los Cristianos
Price Range: ₹ 9,045 - ₹ 12,548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Mandi Golf Resort 4*
Number of rooms: 116
Also Known As:
Apartments Villa Mandi Hotel Los Cristianos
Apartments Hotel Mandi
Apartments Hotel Los Cristianos
Villa Mandi Golf Resort Los Cristianos, Tenerife

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