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All reviews ibiza town bar staff pool area bora bora sea view playa den walls are very thin stayed all inclusive all inclusive food all inclusive deal out of season plastic cups inclusive bar short break half board bars and clubs clean hotel
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Reviewed 3 September 2017

As this was a last minute booking I wasn't expecting much but was pleasantly surprised by the room I received the view was fantastic this hotel is situated on the beach front you can see the planes flying over and hear the sea. Simple but modern furnishings and in a great location for the superclubs Hï DC-10 & Ushuaia all just up the road and only a few mins from the airport. Didn't get the warmest welcome at reception when arriving or checking out felt abit frosty could have been more welcoming. Housekeeping were great, cleaned the rooms everyday and were friendly. It would of been good to have a kettle/cups in the room. Corridors were fairly noisy at night guests put their own music on full blast at unexpected times of the morning but it is IBIZA the party island afterall. Only had Bed and Breakfast but there was a wide selection from full english to cereals and tasty pastries. Was greeted at the door to the restaurant every morning by a lovely lady. Easy to get a sunbed in a good position. Overall enjoyed my stay here many different kinds of people and nationalities.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank MWTrip22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

Cold ambience, it reminds me an hospital. The room was small without 2 persons bed, apparently they do not have it at all. The overall installation does not pay attention to details. The elevators are old and small, long wait to get to the room. The breakfast was poor with very low quality. The staff was nice and the location wonderful if you want to party every day. Too expensive for the service they offer and the 4 stars they claim.

Stayed: September 2017, travelled as a couple
Thank SantoR95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

My daughter and her boyfriend went on there first holiday together alone , they said hotel was nice and had a fab time until the last day , they wasn't flying till 1am Saturday morning , so they had to be out if room by 11 , to keep the room on was 60 Eros which I fort was highly priced , so they decided not to , they keep there case in a travel room , but was told once handed keys in they wasn't aloud to eat lunch or dinner that day , they wasn't leaving the hotel till 10 that niight ,which I fort was very BAD as every hotel iv stayed in and had a over night flight iv eaten until I leave the hotel , lucky there is a KFC and Burger King down the rd , so they could eat lunch and dinner .

Stayed: August 2017, travelled as a couple
Thank kinkykel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNewAlgarbHotel, Guest Relations Manager at Hotel Playasol The New Algarb, responded to this reviewResponded 3 September 2017

Dear kinkykel,

Thank you for taking time to share your daughter's experience with us.

We are glad that they enjoyed their time with us. We would like to inform you that every board end with the check out time. When you rent a room you are allowed to use everthing that is included in your board just until the chek out time, we are sorry if this was not clear. Anyways is always possible to use all the hotel services paying extra.

Hoping to have them back on their next trip to Ibiza and remaining available for eveny other question,

Best regards

Luca Borgognoni
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

We stayed here for a group holiday all inclusive and loved the hotel. It is very clean and located along the beach about 10 minutes walk from main strip in playa den bossa.
The swimming pool is small but all you need for a dip and you need to be early to catch a good bed. The DJ at the pool is brilliant.
The beach can be accessed by the hotel however the sun beds on the beach are not owned by the hotel and have to be rented out.
The food is fairly average, I wouldn't say the meat is the best, mainly fish which wasn't cooked on a couple of occasions. Although I was more than happy with the rest of the food.
For a refundable 2 euros the hotel offers a reusable beaker for your drinks to save the environment.
Overall, I would recommend this hotel purely on cleanliness, pleasant staff and brilliant location.

Stayed: August 2017, travelled with friends
Thank R1484MWmohamede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNewAlgarbHotel, Guest Relations Manager at Hotel Playasol The New Algarb, responded to this reviewResponded 3 September 2017

Dear R1484MWmohamede,

Thank you for choosing The New Algarb for your holiday and for taking time to share your feedback.

We are so glad that you enjoyed your stay with us and we appreciate all of you comments that motivate us and helps to improve. We hope to have you back on your next trip to Ibiza!

Best regards

Luca Borgognoni
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

After reading some of the reviews I was almost dreading coming here for our holiday, so I vowed to leave an honest review on my return.
We arrived around 10.30 pm and were greeted and checked in by very friendly and polite staff. We were on the first floor and our room was spotlessly clean. My Son and Nephew were a few doors down.
The beds were very comfortable and the air conditioning was good. Our balcony didn't look over the pool or beach but that wasn't a big deal to us.
No issues with noise at first until we were joined either side by really loud groups of lads! Not the hotels fault, even the thickest walls wouldn't have helped drown out the noise!
We were bed and breakfast so can only comment on the breakfast which was very good with plenty of choice.
Outside pool area had lots of sun beds. The pool was a good size and temperature.
It's very deep so most people would congregate in the shallow end.
The hotel provides beach towels with a €10 deposit.
The beach is not part of the hotel so yes of course you will get charged to rent a sun bed!
Bar staff were pleasant, I personally didn't have any problems as were the housekeeping staff.
There are plenty of bars, restaurants and shops along the road and Ibiza town is a short ride in a taxi.
All in all we enjoyed our stay at the New Algarb.

Stayed: August 2017, travelled with family
Thank Natalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNewAlgarbHotel, Guest Relations Manager at Hotel Playasol The New Algarb, responded to this reviewResponded 3 September 2017

Dear Natalie M,

We wanna thank you for give us the chance to show you our service and for sharing your experience with everybody.

We are more than gratefull that you had a pleaseant stay and that you enjoyed the room, the staff kindness, the swimming pool, the breakfast, our location and that you mentioned our cleaning level.

Every day we put our best effort to deliver an exceptional guest experience, we will transmit your review to all our crew.

Hoping to have you back as our guest,

Best regards

Luca Borgognoni
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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