Owner (Patricia) insisted on charging my cc for the "holding fee". My card hadn't been activated and I had to ring the bank, I also forgotten my PIN (at this point in time she said "I haven't got time for this") so she had to do it manually & charged me a $2 fee for it. She was very abrupt & rude to me about the whole thing.. She belittled me when she spoke to me, told me to "pack my things and go away so I can serve this man". My card was charged $100 INSTEAD of just placing an authorization request, the $100 was credited back to the cc after we left! We were then given the key with a list of rules to follow :/ The carpet was very old, worn and VERY stained. Some of the bathroom tiles were loose and lifted off when you walked on them, one was missing half of it, a lot of the grout was missing between them. The toilet did not flush properly. The shower rail is rusty and there is mould on the roof, the shower head leaked that badly, had no pressure and water temp kept changing, the window screen above the shower is thick with dust. There was no complimentary items such as soap or shampoo/condition in bathroom, no tissues anywhere. The tea/coffee/sugar bowl had some empty packets in it and there were two spits of milk - so had to go and buy some more. The a/c has mould in it. The ceiling fan is old & rusted and only has 1 speed - full on. We stayed two nights and the reception was closed for the WHOLE day and the pool/spa was "closed for cleaning". The room was not serviced. Avoid this place the only good thing about it was the location.
- Official Description (provided by the hotel):
- The Camden Motor Inn is nestled in the heart of Mermaid beach just metres from the famous Mermaid Surf Beach. With shops and restaurants at your our doorstep. Transport to the theme parks right outside the door. Sparkling Salt Water Pool and Heated Salt Water spa. Come in a just have a relax.... or see the sights.... ... more less
- Reservation Options:
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- Also Known As:
- Camden Motor Inn Mermaid Beach, Gold Coast