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“Great hotel” 4 of 5 bubbles
Review of Elba Lucia Sport & Suite Hotel

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Elba Lucia Sport & Suite Hotel
Ranked #9 of 23 Hotels in Caleta de Fuste
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel”
4 of 5 bubbles Reviewed 1 July 2012

I really enjoyed my stay here and it was very good value. The staff were extremely friendly and helpful as were the cleaning staff. I just loved the pool and the poolside bar and restaurant. Everything so clean. The only criticism would be of the curtains and bed spreads in my room. They were a bit worn and shabby. Apart from that, a wonderful visit. I will be back!

Room Tip: Pick a 3rd floor room with a sunny aspect
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  • Stayed June 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank desna c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 4 July 2012
Dear Desna,

First of all I would like to thank you for sharing yous experiences in Castillo de Elba with other potential travellers and customers.

Pool area has a big adult and a small children pool and it is a great place to relax and enjoy the nice weather we have alomst all year, music and the beside poolbar offers every day from 11:00 till 18:00 different snacks and drinks.

I will pass your congratulations to all staff of the hotel which is doing everything to fulfill all expectations of every single guest.

We will kindly welcome you again as soon as possible. Therefor I send you our contact email address to get in contact with us in case of any special requests.

castilloelba@hoteleselba.com

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,107 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
Cramlington, United Kingdom
Level Contributor
1 review
3 of 5 bubbles Reviewed 17 June 2012

If you want a relaxing holiday with no entertainment then this is the place to stay but NOT as All Inclusive as the choice of food is basic on an evening.Breakfast is ok but be ware the fruit juice is VERY sweet.The staff were very friendly especially Fatima.The free bus was a god send and the taxi's were about 4 euros one way.This hotel is in an area called Neuvo Horizonte 5 min drive from Calleta de Fuste and DOES NOT have a kids club either.Ignore the surroundings outside this place and you have a nice looking hotel and pool.The kitchen in apartment was horrible didn't dare cook ANYTHING as hob was damaged and microwave dirty.

Room Tip: room 228 had the sun in the morning.
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  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 4 July 2012
Dear Anne,

Thank you very much for your comments during your stay at Castillo de Elba. It is very important for us, so other travellers have a better chance to value.

Our Restaurant is offering every night special dishes according to the different theme evenings we have. For sure we will take your comments to improve the service.

Thank you also for mentioning the free bus service offered for all the Elba Hotels on Fuerteventura which takes customers to the shopping center, beach and town center of Caleta de Fuste and back to the Hotel.

I would like to indicate our Reception is available to solve problems which may ocure or to help you with special requests.

I will pass your positive words about the friendly and helpfull staff to all the team which is working day by day to make every customer spending a nice holiday.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

I cannot thank the staff enough for making our holiday such a great time. They were so informative,helpful and eager to make our time with them a wonderful experience. The pool area was so clean and relaxing.The food choice was vast and was the best we've tasted on the island. The rooms were very comfortable with a great view and the children have told me they don't want to go anywhere else - ever - recommendation indeed!

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
15 Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 7 May 2012
Dear Karen,

Thanks for sharing your experiences you had staying with us in Castillo de Elba. It is nice to hear that you enjoyed your holidays becuase this is the reason we work. Our qualified and international staff is doing everything to make every single customer spend a nice holiday satisfying all their wishes and requirements.

We are pleased to have fulfilled all your expectations and hope to see you again as soon as possible. Muchmore, I would like to indicate our email adress if you want to have any special requirement before you arrive to the hotel, castilloelba@hoteleselba.com

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

Hi All , I have used this Hotel several times since January 2011, the Staff are fantastic , very kind , friendly and helpful,even helping me with my unusual personalised dietary requirements. It is my Hotel of choice in Fuerteventura because I love being a few metres away from the hustle and bustle of the town centre,the hotel bus is free, as is the short beautiful flood lit coastal path , with chipmonks !! Receptionist Manuella is most welcoming, and the Manager Javier is the most attentive, responsive, head Head Honcho ever,(tho' he does have a slightly dodgey taste in cars) ! Look, I enjoy this place so much ,I play my tennis there with Head Coach, Roger Nadal I wish I could live there. Mention my name when you arrive!! You will not get a better time in Fuerte at these cheap prices.Enjoy. Paul Kitson

Room Tip: Get a room on the North Side for the Best Sun and Views of the Tennis.
See more room tips
  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 7 May 2012
Dear Paul,

Thanks for leaving your positive words about Castillo de Elba for all travellers using tripadvisor. It’s very important for us that our clients give their feedback, positive and negative, so we can work harder day by day to improve and provide a better service.

We are pleased to hear that you enjoyed the big sport center and you get some tennis lessons with the resident and professional tennis coach.

Thank you also just to mention the free bus shuttle service we offer for all our guests that takes you to the beach and to the town center at different times during the day.

All the staff of the hotel is sending you kind regards and is waiting to see you again really soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 26 April 2012

As previous reviews state, you get what you pay for. The hotel is shabby and dated and desperately in need of some tlc. The company own so many hotels in the area and this is clearly on the bottom rung of their ladder. The hotel staff are pleasant and helpful. What doesn't help the hotel is its position - Nuevo Horizonte is clearly suffering from the recession and is isolated, unfinished and virtually deserted. Whilst it is only a short walk to Caleta de Fuste, it would be atrek with young children in hot weather. I only stayed one night here then moved to a sister hotel in Caleta - the San Jorge. For the few pounds more it cost, it was well worth it- there is no comparison- cleaner, more modern, superbly situated and literally only a couple of pounds more a night. I had booked the Aparthotel because of the fitness facilities they boast- these are virtually non existent and they should not be allowed to describe they have a gym- it is a rusty 30 year old multi gym in a windowless dirty room. The San Jorge doesn't have a gym, but you can pay 25E a week to use the fantastic gym at the Thasillo Spa Barcello Resort just down the road- there is also another gym in the Atlantico centre just past the Barcello which also has spinning classes etc.
In summary- spend a little more and go to Another Elba hotel or you will end up spending more in the long run

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank Stellafionacoton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 3 May 2012
Dear customer,

First of all I would like to thank you for sharing your experience as they help us always to improve our services we offer.

According to your report, the Hotel is placed in a quiet and peaceful area so other customers consider this an advantage to spend their holidays in Castillo de Elba. There are different hotels belong to Elba in the area of Caleta de Fuste which different categories, so we offer a variety you to enjoy holidays depending on your requirements, a little bit of everything for everybody. Nevertheless, as the Hotel is situated outside of Caleta de Fuste we offer a free shuttle service that takes you to the shopping centre and the main town. This service runs several times a day and is used a lot by our customers and considered as a good and helpful service.
It is a pity you haven't enjoyed with our gym free of charge for our clients, sauna, Jacuzzi, 2 tennis courts, 2 squash courts, 2 badminton courts, 1 paddle court... but we hear your opinion and we consider this as a point to be improved.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Elba Lucia Sport & Suite Hotel

Property: Elba Lucia Sport & Suite Hotel
Address: C/ Teniente Coronel Jose Zerpa Guevara, 8 | Urb Costa Antigua, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 23 Hotels in Caleta de Fuste
Price range (per night): ₹ 4,710 - ₹ 6,553
Hotel Class:3 star — Elba Lucia Sport & Suite Hotel 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Aparthotel Castillo De Elba Hotel Caleta De Fuste
Castillo De Elba
Elba Lucia Sport & Suite Hotel Caleta De Fuste, Fuerteventura

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