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Reviews (5,950)
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2,498
2,161
860
275
156
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All reviewssuperior bungalowself cateringtheatre barhalf boardsalt waterbuffet restaurantfamily holidayla perlitagreat resortkids clubmain restaurantgreat holidayheated poolmini golfevening entertainmentmain poolbars and restaurants
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92 - 97 of 5,950 reviews
Reviewed 22 June 2018

Great location on the beach front. Initially was self catering but then paid for the all inclusive. Great choice at each meal times and snacks and drinks at the pool bar. Children initially found the pool cold and difficult to get used to the salt water but enjoyed it afterwards. Entertainment daily if you want to join in around the pool and in the theatre in the evening.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank JulyBride07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, Guest Relations Manager at Barcelo Castillo Beach Resort, responded to this reviewResponded 23 June 2018

Dear Guest,

We would like to thank you for choosing Barceló Castillo Beach Resort to spend your holiday on Fuerteventura.

We are very happy to know that you had a very pleasant stay with us and that you could enjoy our all-inclusive offer.

We are looking forward your next visit.

Best regards,

Marta Gonzato
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

Very good accommodation and a great location with very friendly and helpful staff.
The bungalows are very neat and spacious with every thing you will need to make your stay very comfortable. The town of Caleta has every thing from shops to restaurant's and friendly bars all with in walking distance of Barceló . The harbour area has every thing from pedal boats to a sea loin experience all being over looked from restaurants and bars all part of Barceló.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Fred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, Guest Relations Manager at Barcelo Castillo Beach Resort, responded to this reviewResponded 23 June 2018

Dear Guest,

We would like to thank you for choosing Barceló Castillo Beach Resort to spend your holiday on Fuerteventura and for your nice review and your good remark about the great location of our Resort.

It is good to know that your stay met your expectations and that you felt welcome and attended by our staff. It is our aim offer our guests unfirgettable stays and it we are happy to read that we matched it with you!

We are looking forward to welcoming you back soon.

Best regards,

Marta Gonzato
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

One bedroom bungalow, decent shower beds are so uncomfortable mattress is thin and sore back from all the springs digging in, a small walk to few bars restaurants and further down more shop bars restaurants, good market on Saturday and Tuesdays walk along the coast and fed the chipmunks

Stayed: June 2018, travelled as a couple
2  Thank Tootz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, Guest Relations Manager at Barcelo Castillo Beach Resort, responded to this reviewResponded 23 June 2018

Dear Guest,

First of all, we want to thank you choosing Barceló Castillo to spend you last vacation.

We regret to read that the mattress was not the most comfortable, here we try to provide the best service to all our guests, next time we suggest you to get in contact with reception, they will assist you with everything they can.

Once again, thank you for staying with us, and we hope to serve you in a near future.

Kind Regards,
Vânia Madureira
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

Living area very basically furnished and bungalow smelled of damp. Paid €160 per night on room only basis. Location was ok. Tried the entertainment one night and it was average, drink was quite expensive.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Lulu060713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elcastillorrpp, Guest Relations Manager at Barcelo Castillo Beach Resort, responded to this reviewResponded 20 June 2018

Dear Guest,

We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay.

Regarding the room issue, we are very sorry that in this time we could not meet your expectationes, this is not the type of service we strive to provide to all our guest, we only wish for them to have a wonderful stay with us, just let me inform you that your comment were already pass to the manager.

Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future.

Kind Regards,

Vânia Madureira
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018 via mobile

Had a very I've week here. Stayed in one of their self catering bungalows. Very nice accommodation with air con. Maid service everyday. Nice pools on the resort. Right on the beach. Short walk from other restaurants and bars. Best location in the town for everything is say.

Stayed: June 2018, travelled as a couple
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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