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“You little beauty”

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Mantra Sierra Grand
Ranked #7 of 21 Hotels in Broadbeach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“You little beauty”
Reviewed 2 March 2012

From the moment we stepped into the hotel the staff were tremendous . They were polite, helpful and always prepared to offer assistance. No request too big or small.
The apartment itself was very clean and up to date with everything you need for homely living.
The location here on broadbeach is perfect for families everything at walking distance , restaurants, beaches , parks, transport, shopping and much more.
Our only recommendation for people staying here in the future is to stay in an ocean view room up high away from the main road as the first night here we stayed on the 6th floor close to the main road which was a little noisy at night , not too good for light sleepers. We upgraded to an ocean view room on the 23rd floor the next day which was serene in comparison.
Not to forget the facilities here also awesome . Great outdoor pool , indoor pool and gym .
Special thanks to Kiara .

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greatblacksquid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
Sydney Australia
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 February 2012

I stayed here on a short business trip to attend an expo at the nearbye convention centre.
For that reason it was an ideal choice as Jupiters casino and Convention centre are within two minutes walk.
Also directly across the road is pacific fair shopping centre for those in need of some retail therapy.
i stayed in a three bedroom suite on the 19th floor that met all our needs for a short stay.The suite enjoyed a large balcony with ample outside seating and a large table with views across broadbeach to the sea. The room came with a well stocked kitchen annd bathroom,(althogh an extra bathroom for a three bed suite would be better).
The suite was clean and came with everything needed for a short holiday.
I think this hotel lacks the service levels required for travellers to make it a destination resort.
I liked my stay here and because of its location would recomend it for visitors to the Gold Coast.
Although breakfast can be purchased through room service it is better to go downstairs to one of the available restaurants onsite that have daily specials.

Room Tip: Higher rooms have better views and less noise from the traffic.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank Heron2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mooloolaba, Queensland, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 February 2012

Have stayed here previously and we are still happy with the property, getting a little tired in the general lobby areas,a cot bed was left on the 21st floor outside the lifts for the whole three days of our stay.Staff at reception are very pleasant and helpful.A bit of a walk to Broadbeach perhaps all the properties should get together and purchase a shuttle bus along Surf Parade,it would work. Overall a nice place to stay.

Room Tip: One bed executive room is more spacious
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 February 2012

We spent 3 nights in a 2 bedroom apartment at the Mantra Sierra Grand in January 2012. We arrived around 1.5 hours early but the hotel made every effort to make a room available for us so that we could check in early.

Our 2 bedroom apartment was spacious and had good facilities - fridge, microwave, dishwasher, dryer, washing machine, couch, flat screen TV, dining table and enough kitchen utensils to satisfy our needs. The windows were a little bit dirty (they looked as though they were covered in a fine mist of water obviously due to the sea-spray), but both of our rooms had floor to ceiling windows and block out blinds overlooking the direction of the beach. There is plenty of cupboard storage space and the ensuite off the main bedroom was large with 2 sinks and a separate bath. the second bathroom was quite small and an unusual design (the door opened back onto the toilet and shower and there was a bit of maneuvering required to get in and out, but it served its purpose. There was also a little bit of damage evident throughout the apartment - a small hole in the door, scuff marks, chips of the corners of walls, etc but nothing that bad at all.

The air conditioner caused us a few problems - the room always felt a little bit "muggy" and damp and we had trouble getting the aircon to maintain a consistent temperature. We were constantly fiddling with it to try and find a setting where it would keep us comfortable for a long period of time. Beds were comfortable (1 x king in the main room and 2 x singles in the second room) but the room seemed quite noisy to sleep in with the aircon on and with traffic going past at all times of the night.

The hotel has two pools - one outdoor and a heated one indoor. Due to rain we spent all of our time in the indoor pool which was great but being in an enclosed area it did tend to get quite noisy when there were a lot of people in there, but that is something that the hotel cannot help. There is also a steam room and sauna next to the indoor pool.

Parking is easy - there are 3 levels with plenty of free spots underneath. The beach is one block away and there is a really good park for kids to play on, and Pacific Fair shopping centre is a short walk across the road (Gold Coast Highway). We chose not too cook in the room - the hotel provided a room service menu that included over 10 different eateries where food could be bought from and delivered straight to your room. We found this service to be a little bit more expensive than actually visiting the restaurant ourselves but that was expected and we could not fault the delivery speed, quality of food or friendliness of the company that ran this at all.

Overall this is a fairly modern hotel away from the hustle and bustle of the Gold Coast strip. I would recommend staying her if you are a family as there is everything that you need nearby and the staff did seem genuinely interested in ensuring that our stay was an enjoyable one.

  • Stayed January 2012, travelled with family
    • Value
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Helpful?
Thank CanberraLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 January 2012

Honestly a pretty average hotel. Started well with the enthusiastic young man at reception who gave us plenty of information about our stay and what to do on the Gold Coast. Apartment was quite nice, very spacious and a nice view from high floor. Pool, sauna and spa seemed great.
However, it appears this place is perfect for families with parents who want a break from their kids and let them run free. They had no concept of sharing a pool and we were unable to swim laps or enjoy the mentioned facilities. The gym was quite well equiped but was popular to people who 'hogged' the equipment and used minimal effort. The people on the floor were keen to make as much noise as possible by slamming doors and knocking and running. Lastly, the lifts were slow, the temperature was freezing in the foyer, the pillows were terrible and you had to do your own tidying of bins before departure. While the staff were helpful, I am tentative to recommend this hotel because of the people it attracts. However, if you have no regard for other hotel patrons... this place may be for you.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mitsy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mantra Sierra Grand

Property: Mantra Sierra Grand
Address: 22 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Broadbeach
#10 Family Hotel in Broadbeach
Price range (per night): ₹ 7,623 - ₹ 37,209
Hotel Class:4.5 star — Mantra Sierra Grand 4.5*
Number of rooms: 239
Official Description (provided by the hotel):
Located just 250m from the beach, Mantra Sierra Grand offers modern and stylish One, Two and Three Bedroom Apartments all within walking distance of sidewalk cafes, superb restaurants, boutiques and specialty shops as well as Jupiter's Casino, Gold Coast Convention Centre and Pacific Fair. The resort offers one, two and three bedroom self-contained apartments all featuring contemporary furnishings, air conditioning, wireless internet access, full kitchen and laundry facilities. All boast wide balconies. Start the day with a sauna or spa. Swim some laps. Enjoy an al fresco breakfast. Relax in the in-house theatre. Arrange a few sets of tennis. Plan a poolside barbecue with your neighbours. Visit the patrolled surf beach waiting just a few minutes walk from your door or stroll to the sidewalk cafes and boutique shops of nearby Broadbeach. Later, dine out at one of the fine local restaurants, and try your luck at the Casino. The property offers a variety of facilities and services available to all guests including heated pools and spas, sauna, steam room, tennis court, fully equipped gym and in-house theatre. With a variety of accommodation options, numerous dining options, sun drenched beaches, boutique shopping and vibrant nightlife the resort is the perfect place for your next getaway. ... more   less 
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Also Known As:
Mantra Sierra Grand Broadbeach
Mantra Sierra Grand Gold Coast, South Pacific - Broadbeach

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