We were going to visit in Feb this year. A group of 12 friends had already booked some time ago but when i called to see if they could fit 4 more of us in they said "no problem".
So after a bit of chasing, 3 emails, 4 calls, i finally managed to pay my deposit, as did the other 3.
Flights were already paid as was hire car so imagine how happy i was to get this:
Dear Mr Stacey,
I contact you as our receptionist has made a huge mistake concerning your reservation.
Is it possible to contact us as soon as possible.
Thank you very much for your cooperation and understanding.
They had no rooms apparently.
No offer of alternative accommodation just a refund of deposit and "Good Luck"
we found accommodation but the hotel then did the same to the 12 friends who had booked previously. they did offer them alternative accommodation and then a week later told them that they had messed this up and offered worse rooms further out of town.
So, if you like surprises and adventure this is the one hotel you.
However, if you want to know where you are staying before you go and so keen on sleeping in the snow avoid it like the plague.
Hard to comment on the rest as never made it inside. And won't!More
- Free Wifi
- Free Parking