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2 - 7 of 997 reviews
Reviewed 10 July 2018 via mobile

We were a group of 8 and two kids and stayed 5 nights in 3 rooms. Overall it was a pleasant stay and very relaxing. The staff were fantastic, very warm and professional - especially the waiters in the restaurant. Food in the restaurant was great also, always changing. Rooms and common areas were kept very clean.

Unfortunately the rooms and hotel in general are quite dated and need refurbishing. The beds were pretty average (pillows were flat as pancakes!). Bathroom shower head was very strong and “piercing”, very noisy bathroom fan (which turns on with the light) and other maintenance issues.

Note that the WiFi was the most atrocious I’ve ever come across at any hotel or AirBnB that I’ve stayed. Constantly failing to connect or connecting but then saying “no internet connection”. Issues were relating to incorrect IP addresses and occurred across both my Apple and Windows devices. Staff were unable to assist unfortunately. Given I had to work remotely during my stay here this was a very big issue for me.

Date of stay: July 2018
Trip type: Travelled with family
Thank Brenton v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Rooms are nice but need to be renewed.
Dinner was excellent
Breakfast extended
personal is friendly
In this hotel a lot of ceremonies, weddings takes place
The animation at the swimming pool is starting from june to septembre

Date of stay: June 2017
Thank Sabine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

We stayed for 5 nights in 2 rooms
The one room (#243) was clearly broken into which was poorly fixed. Had the feeling you could give the door a good push and it would be open. The ceiling in the same room was very damp, showing a leak from the room above.

The other room (#214) was to the back of the Hotel, where the restaurant after dinner (past midnight) emptied their glass bottles into a container. Very noisy!

The hotel has 2-3 dogs. They chase you after breakfast as well as join in several concerts with the other village dogs at night. Bring earplugs!!

The internet is extremely poor if you are even able to get online. Apparently it’s the city of Custonaci which is the problem.

Having said all the above the Hotel has great staff. Especially Erika at reception. The team in the restaurant also did a really good job. Food is great and good value for Money. Ambience is however not a word which will describe the restaurant.
And the sunset from room 243 is so beautiful!!

Date of stay: October 2017
Trip type: Travelled with family
1  Thank FamilyFava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

The property is located away from busy places, but very close to fantastic beaches and historical monuments. All is new and very well keeped.
The staff is very professional and very Kind. Very special people.

Room tip: 1 double room
Date of stay: August 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Tiziana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2017 via mobile

Just returned from Villa Zina Park Hotel where we spent 5 perfect days. Starting from the location which is perfectly positioned 30mins away from trapani and 20mins away from san vito lo capo and riserva dello zingaro. We had opted to use the service of a driver to take us round a couple of times but next time we'll surely rent a car as its very easy to get around.
We had a minor issue with the bath but was solved promptly by the very efficient and helpful reception staff.
The food was superb especially a heaven for fish lovers. Having a picky 5 year old kid, every night the chef cooked basic foods especially for her liking not from the daily menu which we appreciated a lot.
The restaurant staff were so nice, friendly and helpful.
The animation team are super talented and the girls were ever so patient with my daughter! They used to entertain the guests all day long with games, songs, dance session etc.. without being pushy in participating.
The only thing that I would suggest to the director is to install some air conditioning or fans in the outer part of the restaurant. This part was only in use yesterday cause of a wedding reception being held in the main restaurant. However it can offer a nice ambience overlooking the fantastic pool and views but with the windows open we still suffered the heat badly.
Nontheless we will surely return and recommend this place to other maltese who are loving Trapani area like us.
Grazie Villa Zina

Date of stay: August 2017
Trip type: Travelled with family
Thank jandan1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaZinaParkHotel, Direttore at Villa Zina Park Hotel, responded to this reviewResponded 10 August 2017

Dear Jandan,
Thank you for staying at Villa Zina Park Hotel and for the nice words you used to describe our structure and to emphasize the professionalism and cordiality of the staff.
We hope to re-entertain you among our welcome guests.
We also inform you that we have planned for the next year an air conditioning system for the outdoor restaurant.
Yours sincerely
The Director and Staff of Villa Zina Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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