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“Top familyhotel”
Review of Hotel Castel

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Hotel Castel
Ranked #4 of 39 Serfaus B&B and Inns
Reviewed 31 August 2010

I can only speak for my summerholiday and I don't know how it is in the winter/high season. The staff is very correct, they have a lot of patience, especially with noisy italien families! If you want to change someting in your menu, ask them, it is never a problem!
The menu is very good and and they have a lot of choises.
The relaxe-room is spacious and here you taste the ying-yang atmosphere.
The location in the summer is top, 30 sec from the swimmingpool, tenniscourt, trampoline, and the super x-trees. It is 10 min walk to the "centre".
In the evening it is quiet and there is no traffic at night.
We all had had super holiday in Hotel Castel!

  • Stayed: August 2010, travelled with family
    • Value
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    • Sleep Quality
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1  Thank l_denbemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (43)
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4 - 8 of 43 reviews

Reviewed 27 March 2010

The hotel is very far from the ski area and the hotel staff have a very bad attitude. The food was also not that great. Overall i would never set My foot in that hotel again as it is overpriced and should not be a 4 star hotel.

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3  Thank Dolphix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castel-Serfaus, Rezeptionistin at Hotel Castel, responded to this reviewResponded 17 July 2010

Dear guest,

unfortunately your critic ist unreproducible for us. All of our staff is constantly trained in a friendly contact with our guests, which is confirmed by the consistently positive responses of our visitors.

The location of our hotel on the upper side of the village is one of the most beautiful in Serfaus. The centre of the village and the subway, that takes you to the skiing area, is reached in a few minutes by foot, anyhow you can enjoy the silence. Furthermore you have a panoramic view to the surrounding mountains.

Our hotel was reconstructed according to Feng Shui guidelines two years ago. Our complete concept is constructed on Feng Shui therefore we also cook according to the guidelines of 5-elements-cuisine. This we communicate and explain to all our interested guests. If such a cuisine is a problem for you, just tell our service and they will create a new menu for you.

With kind regards,

Hotel Castel

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Reviewed 21 August 2017
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Oceberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017 via mobile
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Stayed: January 2017, travelled as a couple
Thank Luminita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017
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Room Tip: Panoramasuite
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  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
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1  Thank Hakan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Castel

Address: Malbrettweg 13, Serfaus 6534, Austria
Region: Austria > Austrian Alps > Tirol > Serfaus
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 39 B&Bs / Inns in Serfaus
Price Range: ₹ 12,354 - ₹ 37,061 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Castel 4*
Number of rooms: 18
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