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“Relaxing and comfortable!”
4 of 5 bubbles Review of Hotel Castel

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Hotel Castel
Ranked #6 of 38 Serfaus B&B and Inns
Bussum
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Relaxing and comfortable!”
4 of 5 bubbles Reviewed 14 November 2011

Castel and their personnel immediately make you feel at home! Great rooms and stunning views, fantastic food and yes: it's a nice stroll to and from the metro. After a great day of skiing the 5 min walk up towards Castel relaxes and is good against muscle aches.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wopper01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

Traveller rating
    19
    15
    5
    0
    2
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17
14
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Breda, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 August 2010

I can only speak for my summerholiday and I don't know how it is in the winter/high season. The staff is very correct, they have a lot of patience, especially with noisy italien families! If you want to change someting in your menu, ask them, it is never a problem!
The menu is very good and and they have a lot of choises.
The relaxe-room is spacious and here you taste the ying-yang atmosphere.
The location in the summer is top, 30 sec from the swimmingpool, tenniscourt, trampoline, and the super x-trees. It is 10 min walk to the "centre".
In the evening it is quiet and there is no traffic at night.
We all had had super holiday in Hotel Castel!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank l_denbemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 27 March 2010

The hotel is very far from the ski area and the hotel staff have a very bad attitude. The food was also not that great. Overall i would never set My foot in that hotel again as it is overpriced and should not be a 4 star hotel.

  • Stayed August 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dolphix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castel-Serfaus, Rezeptionistin at Hotel Castel, responded to this review, 17 July 2010
Dear guest,

unfortunately your critic ist unreproducible for us. All of our staff is constantly trained in a friendly contact with our guests, which is confirmed by the consistently positive responses of our visitors.

The location of our hotel on the upper side of the village is one of the most beautiful in Serfaus. The centre of the village and the subway, that takes you to the skiing area, is reached in a few minutes by foot, anyhow you can enjoy the silence. Furthermore you have a panoramic view to the surrounding mountains.

Our hotel was reconstructed according to Feng Shui guidelines two years ago. Our complete concept is constructed on Feng Shui therefore we also cook according to the guidelines of 5-elements-cuisine. This we communicate and explain to all our interested guests. If such a cuisine is a problem for you, just tell our service and they will create a new menu for you.

With kind regards,

Hotel Castel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Castel

Property: Hotel Castel
Address: Malbrettweg 13, Serfaus 6534, Austria
Region: Austria > Austrian Alps > Tirol > Serfaus
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 38 B&Bs / Inns in Serfaus
Price range (per night): ₹ 9,050 - ₹ 15,126
Hotel Class:4 star — Hotel Castel 4*
Number of rooms: 18
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