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Reviewed 24 May 2022 via mobile

We thoroughly enjoyed our stay at OZEN RESERVE BOLIFUSHI
This place is great! Atmosphere is chill and cool. We had a very relaxed stay. Great service, amazing Spa, calming greenery. What more could one ask for? We will be back again (for a third time) hopefully

Staff were really friendly and good communicators! They are also professional, and you can tell (making the customers happy) is their main priority.

Our butler Amira
Has remained one of our most trustworthy team members
I like to call her “Supppper Amira” she was always ready to help us as family with different type of personalities, (last time in May 2021 and this time May 2022), she was competent at making a difference everyday !
she is friendly communicator who has maintained a perfect relationship with every client

All the restaurants had left the best impressions! Hospitable hosts, delicious dishes, beautiful presentation, wonderful dessert.
All type of cuisines were great place to try something new. It has the best food.
Servers are also great and always efficient, happy and polite. They are extremely knowledgeable and make great recommendations. They truly cares about our experience. Can’t wait to return and meet them all again
Especially in vista and the bar:
Firu (firuza), Imran, Asma, Moosa, kevin, Aroosha, Reeman, MO, Cherry, Pearl, Nabeeh, Mauroof, Maryam, Nancy, Faari
And the great Chefs: Mahmoud, Wim and Alok

Really Outstanding at customer service

Also , I would like to thank Sudde and Mamir so soo much !
They are very thorough and always ask if there is anything else they can address to the villa that may have been missed. Friendly & professional.

and special thanks to Thuy (spa)

OZEN RESERVE BOLIFUSHI
Excellent Reception, clean tidy, sweet memories until next time and Thank you all.

Joud (JK)
Faidh (FK)

Date of stay: May 2022
Trip type: Travelled with family
Thank Joodmkayid
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa Lalli, General Manager at Ozen Reserve Bolifushi, responded to this reviewResponded 25 May 2022

Dear Joodmkayid

Sunny Greetings of the day to you from Ozen Reserve Bolifushi, and we hope you are doing well.

We thank you for staying here with us and for taking the time and sharing such a excellent review, in regards to your stay here with us.

We are pleased you have been satisfy with the overall service and facilities, and in particular the attention to details provided by Amira, Firu, Imran, Mahmoud, Wim, Alok and the rest of the Team, while at the Resort.

We are all looking forward to welcoming you back, in the future, in our little Paradise again!

We remain at your disposal should you require any assistance, and in the mean time we wish you a wonderful day!

Best regards

Luisa Lalli and the Team
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2022 via mobile

It was a grat experience. Boss was great serving us. We enjoyed the vacation a lot. This is a great place for honeymoon couples. The island is quite big and there were 4 different kind of restaurants that we can experience different cousines.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Trek758132
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa Lalli, General Manager at Ozen Reserve Bolifushi, responded to this reviewResponded 24 May 2022

Dear Trek758132

Sunny Greetings of the day to you from Ozen Reserve Bolifushi, and we hope you are doing well.

We thank you for staying here with us and for taking the time and sharing such a excellent review, in regards to your stay here with us.

We are pleased you have been satisfy with the overall service and facilities while at the Resort.

We are all looking forward to welcoming you back, in the future, in our little Paradise again!

We remain at your disposal should you require any assistance, and in the mean time we wish you a wonderful day!

Best regards

Luisa Lalli and the Team
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2022

We had such an amazing holiday , staff was very friendly and helpful, our butler Saeed was amazing , always there for us making sure all goes how we wanted ! The location and accommodation was also brilliant ! Probably our best holiday so far ! Highly recommend this hotel !

Date of stay: May 2022
Trip type: Travelled as a couple
Thank AusraKu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa Lalli, General Manager at Ozen Reserve Bolifushi, responded to this reviewResponded 24 May 2022

Dear AusraKu

Sunny Greetings of the day to you from Ozen Reserve Bolifushi, and we hope you are doing well.

We thank you for staying here with us and for taking the time and sharing such a excellent review, in regards to your stay here with us.

We are pleased you have been satisfy with the overall service and facilities, and in particular the attention to details provided by Saeed and the rest of the Team, while at the Resort.

We are all looking forward to welcoming you back, in the future, in our little Paradise again!

We remain at your disposal should you require any assistance, and in the mean time we wish you a wonderful day!

Best regards

Luisa Lalli and the Team
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2022 via mobile

First of all, we were very pleased with the friendly staff from the moment we entered the hotel. they were so sincere. we liked everyone very much. Vitali, our butler assigned to us, was excellent. He accompanied us for 6 days. he always picked us up from our villa on time and dropped us off on time. smiling face and pleasant conversation was great. He also took excellent photographs for us. Thanks to this, the perfect frames of our honeymoon emerged. The hotel had 4 different restaurants and all of them were beautiful, but it was the origine restaurant that stole our hearts. Surely all of their chefs were great, but especially one of them, Wim, was excellent. We ate in many countries, we tried many cuisines, but it made us very happy to witness this. Win chef was both smiling and very interested and his hand was perfectly delicious. Also, a huge thank you to him. especially if you come back without eating sea food risotto from his hand, you will lose. All the waiters were very friendly. But especially Asma, Firu and Ragey were very sweet. They were very respectful, smiling and solution oriented people. Thank you to each and every one of them. When it comes to our water villa with pool, there is not a single word to be said. The cleanliness and size of our room was great. Every corner of the room was clean and tidy. all the staff were great. We had a wonderful honeymoon with an excellent staff and a perfect room.

Bengu&Dogus Ozdogan

Date of stay: May 2022
Trip type: Travelled as a couple
Thank bengusera
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa Lalli, General Manager at Ozen Reserve Bolifushi, responded to this reviewResponded 23 May 2022

Dear bengusera

Sunny Greetings of the day to you from Ozen Reserve Bolifushi, and we hope you are doing well.

We thank you for staying here with us and for taking the time and sharing such a excellent review, in regards to your stay here with us.

We are pleased you have been satisfy with the overall service and facilities, and in particular the attention to details provided by Vitali, Wim, Asma, Firu, Ragey and the rest of the Team, while at the Resort.

We are all looking forward to welcoming you back, in the future, in our little Paradise again!

We remain at your disposal should you require any assistance, and in the mean time we wish you a wonderful day!

Best regards

Luisa Lalli and the Team
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2022 via mobile

Ozen Reserve Bolifushi was indeed a beautiful experience! I went with my family just for two nights and wished we could stay for long. Starting with the hospitality,our Butler -Boss took the best care…always made our experience and stay pleasant and comfortable.The property,kids club,food,spacious and well designed water villas…everything is spot on

Date of stay: May 2022
Trip type: Travelled with family
Thank vibinshivdas
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa Lalli, General Manager at Ozen Reserve Bolifushi, responded to this reviewResponded 23 May 2022

Dear vibinshivdas

Sunny Greetings of the day to you from Ozen Reserve Bolifushi, and we hope you are doing well.

We thank you for staying here with us and for taking the time and sharing such a excellent review, in regards to your stay here with us.

We are pleased you have been satisfy with the overall service and facilities while at the Resort.

We are all looking forward to welcoming you back, in the future, in our little Paradise again!

We remain at your disposal should you require any assistance, and in the mean time we wish you a wonderful day!

Best regards

Luisa Lalli and the Team
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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