We camped at this site this weekend, there were 3 families with children in our party. The camp sites where clean and right next to the park which was good for the children. That's probably the only positive thing we have to say. When we arrived at the campsite we where met by the owner who's attitude was appalling, I seriously don't know how she manages to run a business. The owner started by complaining at us for being booked as a group which I feel is a problem she needs to take up with her staff who booked us in as a group not with us as we were not at fault. She then informed us that if we where noisy she would throw us off the campsite no matter what time of day or night it was! She also bragged to us that she had once thrown a family off the campsite at 4am before and seemed quite pleased with herself for doing this. In my opinion this is extremely inappropriate!! To top this off she also charged one of the families for 3 nights instead of the 2 that they originally booked and refused to give them a refund!!! Next the shower blocks only had 2 showers for the full of the camp which I feel was very limited and people often spent time queuing for showers. All in all I can safely say we will not be returning to this campsite mainly due to the owners stinking attitude
Firstly the positives - What a great part of the country to visit. The site itself is in a great position, on the outskirts of the village of Slingsby with a short 25 min journey into York City Centre and the lovely seaside town of Scarborough just under an hours drive away.
The park is split into 2 areas. At the bottom of a kind of "bowl" are the static caravans. Up one side of this bowl is a gently sloping field with touring pitches at the bottom followed by three separated areas for tents. We stayed in the first of these areas as it had an electric hook up. The pitches were more than adequate for our large family tent with plenty of space for the car to be parked beside it. Trees are used to define each of the areas and the park was very well kept with grass neatly cut and our first impression was very positive.
At the top of the park was a small child's play area, with swings and climbing frame. Not huge but certainly enough to keep our two happy ! We only spoke to the staff on two occasions, once when we checked in and once to ask about local pubs for food. Both times they were very friendly and helpful and we couldn't fault them on the customer service.
The negatives - There weren't that many negative aspects but the ones that exist are quite big ones. The one toilet block for all the campers is located at the edge of the "bowl" on the lowest level of the site. From our position, it wasn't too bad a walk to get to, but if you were further up the field, this would be a considerable distance to go to the loo. The park wasn't very busy during our visit which was just as well as their are only two showers in each of the men's and ladies sections of the toilet block. I can't imagine what the queues would be like for these if the park was full to capacity.
The cleanliness of the toilet blocks was ok. I appreciate that they cannot be kept clean all the time but things like holes in the wall between toilet and shower cubicles are things that should be picked up by cleaning staff. The showers operate by push button and were warm at best. Not the worst I have used but nowhere near the best. It is here also that little things can make a big difference. How about a little shelf in the shower cubicle to place your wash bag on, rather than leaving it on the floor to get wet ? The doors to the toilets open to the inside but the shower doors open outwards meaning there is a gap that people can see through. It also meant that the first time we used it, my little 6 year old kept bumping against the door and it would only take a little knock for it to open.
There is only one washing up area located on the side of the toilet block, which again would mean a long walk with heavy dishes etc for campers further up the field. Again the little things here make a difference. Only 1 plug between 2 sinks and neither of the cold water taps worked very well, spraying water out rather than running into the sink.
The only other negative we encountered was the fact that the fresh drinking water supply backed onto the waste bins. I cannot myself see how this can be very hygienic, but perhaps that's just me being picky !! Not sure if it was normal but the bin men came round at 06.30 on the Tuesday morning which was a bit of a surprise, and by the time we left on Thursday they were overflowing.
We have stayed in a great number of sites over the years and this site was nowhere near the worst and wouldn't take very much to put it near the top. The biggest improvement that the site needs in our opinion is a new shower block on the camping field, but this is obviously a costly investment but one that would certainly improve its rating.
Despite the negatives I would certainly consider staying here again and as long as it was with an electric hook up I would recommend it to a friend.
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We thoroughly enjoyed our stay in our static caravan :) lovely quiet, clean site. Perfect for children and a great base for days out. We ended up going to Middleham and Barnard castle as well as visiting more local places Castle Howard, Yorkshire Lavender etc. Even on the wet days we just simply enjoyed relaxing in the caravan reading, watching movies etc and just made the most of being able to just chill out. Highly recommend this site and I'm hoping we will come back next yr as still lots of places to see and visit.
We booked for 1 night which was great, not very many places allow this. From booking to leaving we couldnt fault a thing. The caravan was lovely, clean and in such a lovely area. We all had a brilliant day/night was such a shame we couldnt stay longer! We will be back in the summer!
Robin Hood Caravan Park is well situated within a short drive from Castle Howard and other places of historical interests. The caravan itself is spacious and comfortable. There was a gas central heating in the caravan. WIFI is a bonus for a fee of £20.00/week but very difficult to get easy access maybe due to the location but usable if you have a lot of patience. Duvets and pillows were provided but you need to bring your own sets of covers. For £5.00/set extra you can pre-order the bedding cover. Unfortunately the duvets and pillows were badly stained and quite smelly. This was reported to the reception and pillows were replaced. Fortunately, we brought with us our own sets including towels etc. as we knew this was a self-catering stay. Car parking is available but rather restricted.