Having read the previous reviews about the food and staff, we were surprised because we had been before and had a great night finished off with geat drinks (Hendicks and cucumber with rose petals).
It was sunday night (25.03.2012) and it was 8:45pm, the place was quite empty, we were seated straight away but 10 minutes before we had a menu and 20 minutes before our drinks arrived. The service was slow and the poor girl behind the bar took our drinks order and food order as well as serve behind the bar.
There was no nice bread or butter to nibble on (unlike italian restaurant 6 doors down), you have to pay extra for that! To be fair our starters of vitnamese beef and lamb meatballs were really nice and set up us for our mains. My partners belly pork was different from the previous time as the source this time was gravy not a white source which was lovely, a large dollup of sour crout (inedible due to vinegar taste) and rock hard potato somthing (it looked like rock cake which was a shame).
I had game pie which came with a vegetables and gravy, the gravy was lovely and we were given extra which I thought was really nice, I would find out why later. Thats were our experience went down hill, the pie was served upside down as it looked burnt on the top, the pie it self was dry and rock hard, the filling of game was very very dry (hence the extra gravy to make it moist). My partners belly pork hadnt been rendered down properly and it had thick layers of squidgy fat which wasnt nice, horrible cabbage and rock hard potatoes which was a shame!
The service was unatentive, our serviettes were taken away when we stepped out for a cigarette my partner had no cutlery and waited for a waiter to come and replace the cutlery but no one bothered. He stole cutlery of another table because he waited so long.
We normally stay and have a nice drink at the bar but it was full of waiting on staffs friends who just sat there waiting for friends to finish, waiting on staff at the bar were dressed badly, jeans so low we could see their white boxer shorts with a blue trim (not vert tastefull even for a cafe bar) when they sat at the bar, come on at least wear jeans that fit you properly and dont look like you just got of the bus from college?
We left giving no tip and feeling that a quiet night out for food was a let down by poor service, poor food and a lack of attention which as not the case when we visited on a saturday night, I would give no rating but it doesnt let me do that so just a 1 for great starters, oh and the girl behind the bar was nice, shame she doesnt wait on tables or make the food? Finally like I havent ranted enough, the mural in the main room is quite unsettling especially when we have a lava lamp projecting light against it.
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