My family and I stayed in this hotel over the weekend in November. You will read many reviews highlighting the disgusting conditions of the hotel and the poor service and they are all very accurate. What really shocked me with this hotel was the complete lack of interest in resolving an issue but more also their relaxed attitude to hygiene including the bed where a child would sleep. The "manager" seems to never work - apparently he doesn't work weekends and "sometimes" comes in during the week. He also doesn't want to speak on the phone nor has the desire to refund people despite his staff openly admitting the hotel is problematic and in an extremely poor state. I firmly believe in Karma and I take peace that knowing one day, when the manager of this hotel and his family (assuming he has one one day) may be in this same position and hope the hotel takes his money, refuses to give it back and treats him the same way. In this day and age, organizations like this really do concern me as the effort it takes to treat a customer fairly is actually less difficult than treating them badly. I will claim the money back from my credit card provider but, Fletcher have lost a hotel for life and, this manager will one day will be given the same treatment.More
- Free Wifi
- Free parking
- Visit hotel website