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All reviews blue moon holiday village first choice atlantic bar quiet pool main pool mickey mouse pool el chef upstairs restaurant kids club superior apartment evening entertainment the mediterranean restaurant high ropes sunbed situation great holiday entertainment team
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Reviewed 18 May 2018

We booked this last minute and having been to a family life hotel before we knew it would be family orientated. I have to say the staff were ALL fantastic and we weren't treated any differently because we travelled as a couple. I can't remember everyone's names but Charlotte, Fran and Stephan stood out and and took the time to stop and chat when they could. The food was very good and varied, meal times can get busy when the kids are eating but the restaurant calms down later on. The a-la-carte meal in the taverna was great and if the guy offers you an Irish coffee take it, you'll see why. The meal in the Mediterranean taste (pool bar) was also good with a nice view over the sea. The rooms were well equipped and the safe was included.The entertainment was a mix of local acts and shows performed by the entertainment team which were well rehearsed. The beach was sandy and sheltered right outside the hotel, and the centre of Playa Blanca about 20 mins walk away with a fair selection of bars restaurants and shops. I can see this hotel being very busy in the school holidays but if you avoid these dates there are mostly smaller children. It's also worth checking the holiday dates for other countries (it was Dutch half term during our stay and suddenly became busier).

All in all we had a great week and would recommend this hotel whether you are travelling with children or not.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank B C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulises D, Director General at TUI Family Life Flamingo Beach Resort, responded to this reviewResponded 18 May 2018

Dear BC,

I wish to sincerely thank you for your recent review on our hotel. Guest Feedback is extremely important to us and my staff and I use this information to ensure that all guests have an enjoyable stay with us.

Yes in TUI Family Life Flamingo Beach has got the space for the families but also for the couples everyone is welcome and can enjoy in our different pool áreas, services and activities.

Best regards and hope to see you son...

Ulises Dorta
TUI FAMILY LIFE Flamingo Beach Hotel Manager
E-mail: ulises.dorta@nordotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018

Booked last minute for our 25th Wedding Anniversary. Very pleased with hotel despite reading some reviews. Little extras we haven't had before like free safe in rooms, English channels on the TV. Highlight of the week was our meal in the Taverna. The staff was told it was our anniversary they pushed the boat out after our meal with Irish Coffees and 2 bottles of Cava. Found all the staff very friendly and helpful. Having been in the pub game myself a special mention for Khatre who is very efficient behind the bar in the Blue Moon. Looking to return in the future with our grandchildren.

Thanks again for great holiday. David & Carol.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank CaolT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulises D, Director General at TUI Family Life Flamingo Beach Resort, responded to this reviewResponded 18 May 2018

Dear David & Carol.

Thanks a lot for taking your time and write such a nice review.

Our whole Team is very proud that your holiday dreams came true. I passed your review already to our staff and they are very pleased that your anniversary were fantastic with us.

Hope to see you soon again with your grandchildren..

Kind regards,

Ulises Dorta
TUI FAMILY LIFE Flamingo Beach Hotel Manager
E-mail: ulises.dorta@nordotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

Catered for Vegetarian gluten free, very professional and pleasant staff who was always very helpful
Good breakfast with GF bread with cakes...special breakfast area with separate toaster... we also could get gluten free pizza and pasta! Rooms was okay needs updated but it was clean...night entertainment is pretty good! Our rep David Mitchell from tui was very helpful .

Room tip: Best room by sea view
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank bindu2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulises D, Director General at TUI Family Life Flamingo Beach Resort, responded to this reviewResponded 17 May 2018

Dear bindu2018

First of all, thank you for your nice review, I will pass all your kind comments to all the staff.

For us is very important to know the impression of our guests to improve our day by day service, included those with special needs, as allergies.

Hope to see you soon again.

Kind regards

Ulises Dorta
TUI FAMILY LIFE Flamingo Beach Hotel Manager
E-mail: ulises.dorta@nordotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018 via mobile

We have just come back from our family holiday at this hotel, we have never done a all inclusive holiday and have heard a lot of horror stories. I have to say I was very impressed.
Hotel room was relatively well sized very modern and clean, had our room cleaned pretty much daily.
Food - there was a great variety of food daily and our 4 year old loved helping herself to food and ate very well.
Hotel - 3 different pools the main pool is where all the entertainment was but we liked the quiet pool as the bar was better and it was just a nicer feel, everything was very clean only downside was the pools were really cold.
Staff - The TUI staff are absolutely amazing!!! They were so good with our 4 year old daughter very interactive and happy. They are a massive part of the reason we would 100% go back.
Location - Perfectly located close to the beach, also you can walk 15 mins and your in the little town where there’s loads of shops etc, there’s also a really nice Irish bar about a ten min walk away that has a variety of sports on good food also.

Overall we have had an amazing family holiday I would 100% go back and recommend this hotel to family and friends.

Date of stay: May 2018
Trip type: Travelled with family
2  Thank Luke K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulises D, Director General at TUI Family Life Flamingo Beach Resort, responded to this reviewResponded 17 May 2018

Dear Luke K

Thanks a lot for taking your time and write such a nice review.

Our whole team is very proud that your holiday dreams came true. I passed your review already to our staff and they are very pleased that your holidays were fantastic.

I would also like to thank you for your kind remarks about our staff service. Hope to see soon again...

Yours sincerely

Ulises Dorta
TUI FAMILY LIFE Flamingo Beach Hotel Manager
E-mail: ulises.dorta@nordotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018 via mobile

We had such a great time in this hotel!
Only few steps away from beautiful sandy beach, water so crystal clear. My son loved mickey mouse pool, and we enjoyed the the pool bar near to it. Food was very tasty and never the same. Rooms are spectacular, new furniture, clean every day. Definitely family friendly place. I would come again.

Date of stay: October 2017
Trip type: Travelled with family
4  Thank Tereza P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulises D, Director General at TUI Family Life Flamingo Beach Resort, responded to this reviewResponded 17 May 2018

Dear Tereza P

Thank you for taking the time to evaluate your holiday in our complex. We always welcome feedback and all your comments are taken seriously.

I would also like to thank you for your kind comments on our staff, and Hotel facilities.Hope you will have an opportunity to return to TUI Family Life Flamingo Beach again in the future.

Yours sincerely,

Ulises Dorta
TUI FAMILY LIFE Flamingo Beach Hotel Manager
E-mail: ulises.dorta@nordotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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