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All reviews kasbah restaurant piano bar sea view privilege lounge a la carte restaurant below ground level indoor pool half board couples hotel privilege package privilege guests thomson reps main restaurant show cooking plenty of sunbeds reception staff plenty of choice
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Reviewed 4 weeks ago via mobile

Just returned yesterday from the fantastic H10 Timanfaya Palace. Stayed for 7 nights as Privilege All Inclusive, what can I say apart from we had the most fantastic, wonderful and thoroughly relaxing holiday. From the spotless site to the happiest most friendly staff we have ever met!
We had a Sea & pool view room on 3rd floor, large double bed and huge bathroom. Balcony wasn't large but had a table & 2 chairs and an airer - perfect for trying swimsuits.
Food was excellent, we especially loved the pool bar at lunch (nearly every day) and for dinner twice during our stay. Kasbah we only visited once and it wasn't particully my taste in food but husband enjoyed it. Buffet at breakfast was excellent, especially the pancakes made to order! Dinner in buffet was also very good, food always hot and replenished constantly, out favourite was Chinese night, the almond chicken is AMAZING!
Staff, from waiters and waitresses in all restaurants and bars to cleaners and management alike always say hello and have smiles on their face, a real credit to the hotel. A special mention to Hector and Emma on entertainment team, you guys helped made our holiday - even if you did get me tipsy on Tequilla Sunrises lol!!
My only gripe (very tiny) would be the shop doesn't open until quite late so cannot have a newspaper to read until mid/late morning instead of with breakfast or before going out for the the day.
We have never returned to a hotel previously however we WILL return here, next time it will be for 10 nights as 7 is just not enough!
Thank you Timanfaya Palace you made our holiday the best we have had for a long, long time xxx

Stayed: September 2018, travelled as a couple
4  Thank KidsNowGrownUp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded 4 weeks ago

Dear "KidsNowGrownUp",

Thank you very much for your nice review and your rate of 5 points!

GRACIAS for willing coming back to our hotel :)

It is a pleasure to serve guests as you.

I pass your congrats to Hector and Emma.

About "My only gripe (very tiny) would be the shop doesn't open until quite late so cannot have a newspaper to read until mid/late morning instead of with breakfast or before going out for the the day".... you are right, but:

1) the shop does not belong to us and they have freedom to open at the time they fix.
2) and more important... foreing newspapers come by airplane and we can get them from 10.00 to 11.00, not before. Even In the Princesa Yaiza, 5 star luxury hotel, get the newspapers at the same time.

Tiny recommendation from me: use your table or smartphone... we have now a good wifi, and news are always updated at any time. I don't know your age, but my mother is 81 and uses the smartphone fluently. She had to learn, but now is very happy knowing it.


Muchas gracias!!

Kind regards,

José Angel Vázquez
General Manager










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Reviewed 4 weeks ago via mobile

Recently returned from a one week stay at this lovely hotel, and yes everything the previous reviews say is true. It’s a wonderful hotel, well kept, spotlessly clean, fabulous food, a great branded drinks package, and most of all and so very important, staff who are efficient, friendly, fun, and a credit to the management. We were on privilege package and had a lovely room on floor two. The sunbathing area was lovely with views out over the sea. The indoor pool was excellent. We found the entertainment to be great and stopped in each night to watch it. As said previously, staff couldn’t do enough for us and made us feel really welcome. There are some great walks to be had along the pedestrianised walkway to the marina and to the lighthouse, but my favourite walk was up to the volcano, with wonderful views. We have travelled to lots of different hotels but in all honesty this one tops the list. We will definitely return. Well done to the manager for running such a wonderful hotel, you should be so proud of your staff. Thanks for a great stay.

Stayed: September 2018, travelled as a couple
12  Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded 4 weeks ago

Dear Bob W,

Thank you very much for your nice review and your rate of 5 points. I appreciate it!!.

I love the indoor pool too. It is heated in summer too, I find very nice to have a pool 29ºC at anytime in the year.

Gracias!. I hope to see you back soon.

Kind regards,

José Angel Vázquez
General manager

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Reviewed 4 weeks ago

Stayed in the Timanfaya between 30th August and 6th September , for our wedding anniversary , what a memorable stay we had as I had an accident on our second day there. I must say all the staff were very concerned and fussed over me , it was much appreciated as I was not feeling my best. This was our 8th stay in this hotel and we cannot fault anything, the staff are first class, the rooms are spotless, everything is superbe , we are hoping to return very soon , thank you , Joan and Allen room 533

Room Tip: Sea view a must.
  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank Joan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded 4 weeks ago

Dear Joan and Allen,

Twice a year having holidays at Timanfaya.... what can I say, because Thank you is not enough...

MUCHAS GRACIAS !!! <3

José Angel Vázquez
General Manager

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Reviewed 5 weeks ago via mobile

My husband and I are currently here, we are coming to the end of another brilliant holiday, we last visited in 2014 we loved it then and I am so pleased to say that nothing has changed, on both visits we have had the privilege package, this time we are staying in room 318 a little further along than last time but just as good, the staff are all very polite, professional and have good sense of humours, the food can not be faulted along with the cleanliness of the rooms and all of the communal areas.
We love the area around the hotel and the walk down to the town and then in to the marina is lovely.

An absolute gem of a hotel and area and we will be definitely returning!!

Stayed: September 2018, travelled as a couple
7  Thank HoneyBee008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded 5 weeks ago

Dear oneyBee008,

Thank you very much for your nice review and your rate of 5 points.

Please, anything you need during your holidays, contact as ASAP. We really hope you enjoy your holidays, and will do all our best.

GRACIAS!!!.

Kind regards,

José Angel Vázquez
General Manager

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Reviewed 5 weeks ago via mobile

From the momental we arrived at this beautiful hotel we had a warm welcome. . Glass of bubbly whilst checking in. When we arrived into our beautiful clean bedroom with stuning sea views ..there was champagne, chocolates and a wedding anniversary message from hotel staff. The hotel is clean and striking. The food was absolutely wonderful lots of choice too. Cannot fault anything here staff all lovely can't do enough for you .Thank you all for a memorable holiday .. hope to see you soon .Mr &Mrs Concannon x

Stayed: August 2018, travelled as a couple
3  Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose Angel V, General Manager at H10 Timanfaya Palace, responded to this reviewResponded 5 weeks ago

Dear Mr &Mrs Concannon,

MUCHAS GRACIAS!!!.

I hope you come back soon.

Kind regards,

José Angel Vázquez
General Manager

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