We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If you want a quiet relaxing holiday,” 5 of 5 bubbles
Review of TUI SENSIMAR Natura Palace & SPA

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
TUI SENSIMAR Natura Palace & SPA
Ranked #4 of 37 Hotels in Playa Blanca
Certificate of Excellence
March, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“If you want a quiet relaxing holiday,”
5 of 5 bubbles Reviewed 5 September 2012

Then this is the place. Was there for a week from the 23rd Aug with wife and two teenagers, 15 & 19. Pretty quiet when we were there, seemed less busy than the same time last year. (This was our 2nd visit). Rooms kept clean, bed was reasonably comfortable - too soft for me!
Plenty of sun loungers - lots still empty late in the day.
Food was OK - but I was a little disappointed compared to last year, I found the evening meals salty and often the same choices each night on the cold sections. Staff were attentive and helpful.

Although on half board, ate out at the Italian and Argentinian grill just up from the hotel. Both very good, reasonable price and tasty food. Went back again to the italian.
Cocktail bar, Marea, was as good as ever.
If you want a relaxing quiet week, with the options to do a few decent excursions, but get away from the hustle and bustle, this is for you. If you want top class entertainment, and a more frantic nightlife, avoid.
Recommended to use the PADI dive centre next door - 5* - really helpful staff, and very good with kids and teenagers.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Kieront12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,220 reviews from our community

Traveller rating
    1,351
    672
    128
    49
    20
See reviews for
477
1,409
49
3
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (741)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 1 September 2012

Beautiful hotel in a very quiet location. Ideal for couples wanting a quiet break. Food and service excellent but quite a walk to town and beaches. Some nice bars and restaurants quite close by though. Mares bar just up the prom is ideal for lunch and chilling out appreciating the view.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank PJK2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 29 August 2012

lovely hotel with alright food and 2 swimming pools, staff were mostly lovely but not all could speak english, hotel looks impressive, rooms were clean and comfortable
on a rocky beach unfortunately though and the entertainment wasnt great

had a great holiday here!

Room Tip: the ones overlooking the sea are good
See more room tips
  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank thekeentravelle... t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 27 August 2012

We went to the Natura Palace in July and will not be returning.

We chose half-board and it was a terrible mistake. The breakfast choice of food was very good but dinner was boring and bland. Although the desserts were lovely! Glassware was chipped and we had to exchange at least one glass per meal.

Our son was almost 13 and he was very disappointed. All he was looking forward to was the sun, the pool and being forced to go on tours with his parents! We had the sun, but the pools were freezing! The tours were great though...

The only air conditioned areas were the bedrooms. But the lobby, bars, restaurant and entertainment lounge weren't air conditioned. They were BOILING. Extremely uncomfortable.

Speaking of the entertainment - let's NOT go there. At all. Very poor.

This is a perfect destination for people with very young families as the piano bar closes around 12.30am and is barely audible from the bedrooms......OR.......for the over 60s who want a quiet holiday.

On a plus: the rule of not allowing towels to be placed on sun-loungers before 9am was generally adhered to and we always had a great choice. But by 9.30am you HAVE to put your towel out!

We travelled with Thomson Platinum and I loved the idea of leaving sunscreen etc behind in their box in the lounge. We left 2 pairs of flip-flops, snorkel equipment for my son, sunscreen, after sun, 2 sun hats etc.

Wi-fi is only available in the lobby and it was sloooooooowwwwwww. Dial-up is faster believe it or not! This is the 21st century. There should be wi-fi in all public areas at least.

Room Tip: We stayed in room 1312. Triple room. Very nice. Sea view.
See more room tips
  • Stayed July 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank BlossTheBoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 21 August 2012

We have returned after our 4th year at Natura Palace. Hotel standards great, staff friendly and food great, setting and locality to shops and marina superb as we expected Now for the bad news for our second week they closed the pool Lack of communication from our holiday rep who did not cope with the situation at all well treating customers with no respect and on one occasion i waited over 2 hours to speak to the rep as there was a queue! No support from holiday company at anytime to help with the situation we were just left to put up with the smell, noise and disruption. The hotel (Hipotel) was no better in fact they carried on as if nothing was happening no management and no communication. Great pity as we will not return again. Top price paid and holidayed on a building site for a week.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank swindon3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Playa Blanca
2.9 km away
Princesa Yaiza Suite Hotel Resort
4.1 km away
Hotel THe Volcan Lanzarote
Hotel THe Volcan Lanzarote
#5 of 37 in Playa Blanca
4.5 of 5 bubbles 3,488 reviews
3.0 km away
SENTIDO H10 White Suites
SENTIDO H10 White Suites
#9 of 37 in Playa Blanca
4.5 of 5 bubbles 2,359 reviews
Show Prices
Show Prices
Show Prices
2.6 km away
H10 Lanzarote Princess
H10 Lanzarote Princess
#15 of 37 in Playa Blanca
4.0 of 5 bubbles 4,717 reviews
0.6 km away
Labranda Alyssa Suite Hotel
Labranda Alyssa Suite Hotel
#3 of 37 in Playa Blanca
4.5 of 5 bubbles 324 reviews
38.4 km away
Barcelo Teguise Beach - Adults only
Show Prices
Show Prices
Show Prices

Been to TUI SENSIMAR Natura Palace & SPA? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about TUI SENSIMAR Natura Palace & SPA

Property: TUI SENSIMAR Natura Palace & SPA
Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain (Formerly Hipotels Natura Palace)
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Playa Blanca
#2 Romantic Hotel in Playa Blanca
#4 Luxury Hotel in Playa Blanca
Price range (per night): ₹ 8,691 - ₹ 13,839
Hotel Class:4 star — TUI SENSIMAR Natura Palace & SPA 4*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Hotels.com so you can book your TUI SENSIMAR Natura Palace & SPA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hipotels Natura Palace Hotel Playa Blanca
Hipotels Natura Palace Playa Blanca
TUI SENSIMAR Natura Palace & SPA Playa Blanca, Lanzarote

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing