We have just returned from a 2 week holiday at the Hawaii..(our 15th visit).Yet again,we were treated like old friends by the staff from the moment we entered the building and all throughout our stay.What a great buzz that is to the start of a holiday.!
The food selection has improved yet again from previous visits and only rarely did I hear other guests complaining about the quality.You cant please all of the people all of the time anyway .
The evening entertainment at the Hotel is more or less the same as previous years.We were half board anyway so tended to go offsite most evenings to visit friends on the Island or pop into town for drinks at our favourite bar near the fountains.Abby,the senior entertainment team leader was Mr Hawaii as usual.I love that guy to bits !Quite a few of the regular visitors in the Hotel missed Eddie(one of last years animacion team ) loads .That guy was so much fun .It wasn't quite the same without him.
The only constructive advice I want to put forward to the owners is that it would be nice to see a full time security guard on the premises.This would,hopefully,prevent any unpleasant situations arising .
A special thanks to Sylvia Arato..Customer Services....for being so helpful as usual .More
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