As the title of the review would suggest, the competence and approach of staff was the main highlight. Without exception, they were all friendly, polite, helpful and seemed happy in their work (or were very good actors!) It may sound quite basic, but it can be rare to find this and so I think it is important to recognise decent staff.
In terms of the hotel itself, the room was spacious and clean with a very pleasant balcony area. The décor was slightly dated, and the bed was disappointing (very soft and worn). However, this was not at the expense of a good night's sleep.
The restaurant experience was very enjoyable, again with reference to the staff in this area. The meals were delicious and the menu was varied.
There were no hidden extra charges, unlike some hotels; the parking was free.
The layout of the hotel is that of a complex, and had a slight 'Center Parcs' feel, which isn't a bad thing in itself.
This was a business trip, but I would go back for 'pleasure.'More