What a nice resort! The staff were so friendly and helpful! Especially the reception staff. The resort was in a good location to visit differwnt areas or just rwlax on the beach nearby. We took one day and drove into Portugal along the Algarve coast. The breakfast buffet had a huge variety and was delicious. We enjoyed a couple of the themed dinner buffets as well. The rooms were clean and spacious. Definitely will be back!!More
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I redeemed 2 diamond honors reward nights to provide rooms for myself and family for one night at this wonderful hotel. I was pleased that it was very clean and well maintained. It was also close to the beach and the city center amenities. We really enjoyed our stay thanks to the hospitality of the staff and were pleased with the upgrade we received at check-in.
Dear brookw838
We would like to thank you for your excellent assessment of your stay at our Resort. It is a great joy to know that you have enjoyed the services mentioned.
We look forward to welcoming you again on your next vacation at DoubleTree by Hilton Islantilla.
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We stayed here for 4 weeks during October. Upon check in as a Diamond member we were given an amazing 2 bedroom suite because I had asked for a bathtub ..amazing service. All of the staff were brilliant and were really helpful and friendly. Breakfast was great with a lot of choice and the ability to request eggs, omelettes etc freshly made for you. Loved the clubhouse too great for a late lunch. We are not golfers so it was really peaceful around the hotel. An easy 15 min walk from Islantilla with supermarkets and restaurants. We really enjoyed our stay here and will definitely be back
Dear Jamela,
From DoubleTree by Hilton Islantilla we want to thank you for your excellent assessment of your experience with us.
It will be a pleasure to receive you again in our facilities.
Receive a cordial greeting,
The General Manager and Front Desk Staff treat their Hilton Honors Members VERY well! I am a Hilton Diamond member and the general manager went out of his way to make sure my wife and I were treated well with a room with a nice golf course view. This is our second time staying here (stayed here last March also) and we’re already talking about returning in Spring next year. This Hotel has a lot of character and charisma, overlooking a large golf course with beautiful grounds, and the people that work everywhere on the property are so friendly and go out of their way to be helpful. They like to show off Spain (and who wouldn’t - this area near many beaches is an outdoor person’s paradise) - but they also genuinely want you to have a good time - which we did. Breakfast was also great with lots of choices and ran long till 10:30 am which we appreciated if someone wants to sleep in - plus we tried the Sunday evening Tapas Buffet they had at their in-house restaurant, which was fabulous and they even served gelato for dessert. Many thanks to the hotel general manager and front desk staff - this Hilton Property is a hidden ‘gem’. I highly recommend whether you are a Hilton Honors member or not - and we will definitely be back very soon!
Dear Gerry G
Thank you very much for the time spent evaluating your vacation at DoubleTree by Hilton Islantilla and for highlighting it in a positive way our customer service.
We will be delighted to welcome you again in the near future at our Resort.
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Sound isolation between the rooms is bad, especially the wall mounted tv is very audible in the next room. The food has improved a bit since our last visit. The staff is very friendly and helpful. The indoor pool is down quite a bit in temperature, way too cold for my taste,
Dear 853hansh,
We would like to thank you for the time spent in evaluating your experience at DoubleTree by Hilton Islantilla.
We are saddened to know that you did not enjoy the tranquility that you expected, since for us your rest is very important.
Finally, we would have been delighted to provide you with a solution during your stay, so for future occasions, please send us this information. We hope that you can give us the opportunity to welcome you again in the near future at our Resort.
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While this is a lovely hotel the bar has been spoilt by awful renovations.
If you stay here the entertainment is not every night snd finishes to early by 10.30 pm
Some bar staff are rude and not helpful.
Dear Kerry K,
From DoubleTree by Hilton Islantilla we want to thank you for the time spent evaluating your stay at our Resort as your opinion is very important to us.
We regret not having been able to exceed your expectations regarding the services mentioned as we always try to offer the best experience, so we will transfer these comments to the corresponding department in order to improve in the future.
The staff of the hotel is one of our most valued assets as you can check with the rest of the reviews of our guests, so we are very sorry to read this comments.
We hope that you can give us the opportunity to welcome you again in our facilities.
Receive a cordial greeting,
