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“Beautiful Tuscan retreat with a gracious host”
5 of 5 bubbles Review of Palazzo Brandano

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Palazzo Brandano
Ranked #1 of 1 Hotels in Petroio
Certificate of Excellence
New York City, New York
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Beautiful Tuscan retreat with a gracious host”
5 of 5 bubbles Reviewed 10 June 2012

We didn't know what to expect when we got to this hotel. We had read all the reviews and felt it was a good choice based on the location. We were truly blown away by the level of service from the staff including Lisa and Angela and particularly enjoyed all our interactions with the manager, Osmon. We felt that he took great care of us and that he took great pride in making sure that all his guests had a great experience. Osmon would help us each morning figure out our driving itinerary and give us recommendations on great sites to visit. One thing that I was extremely surprised by was the fine dining at the restaurant at the Brandano. As a rustic inn, you would expect rustic dining however this was far from the case. We ended up eating there 3 out of 4 nights and tasted practically everything on the menu--not one thing is bad! With excellent wine pairing suggestions from Osmon. Osmon even arranged for us to meet the chef and learn how to she prepares her fantastic gnocchi dish! The one suggestion I would have for the Brandano is to improve the quality of their mattresses. That said, the bedrooms are nice--we stayed in the Leonardo da Vinci suite. The room is rustic and overlooks great views of the patio/valley and narrow stone paved front street; however, the bathrooms are modern. We truly had an enjoyable experience and would recommend the Palazzo Brandano.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MishandGore S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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348 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
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English first
'Windsor Ontario Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 5 June 2012

We stayed at Palazzo Brandano Several years ago and we fell in love with this place so we decided to go back this year and stay 3 nights... What a big change and disappointment. The place is being run by a gentleman by the name of Osmon, who just did not care this time around. he was disorganized and uninterested in his guests. The sheets and towel are grey and wrinkled the little extras that were there on are first trip are gone.... the TV did not work, two of four rooms had issues with the bathrooms.... He was supposed to prepare and birthday dinner for us for 10 people which turned out to be a big flop the food was unedible and took 5 hours. He was not very grasious about it. He became confrontational with one of my guests. it was just a horrible experience... They need new managment.......

Room Tip: Go to La Locanda del' Lamorosa down the street. its fabulous...
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annarita0559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 2 June 2012 via mobile

We traveld aroudn Tuscany for a couple of weeks and enjoyed a number of very nice hotels. Palazzao Brandano however was a class in itself. Set in a beatiful old building in a very small town close to both Montepulicano and Montalcino. The rooms/suits are really very nice and comfortable. There is a great view from the terras. As it is a bit out of the way and because of his there is some dependency on the restaurant of the hotel but this turned out to be just as good as the hotel itself. Very well nicely prepared tasty food and a good wine choice. The service under the direction of Mr. Ousman is outstanding.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Hekstman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 31 May 2012

The tiny town of Petroio dates back many centuries. There are not more than 350 people who live in this quaint place lined with narrow stone buildings and streets. It is located in a very rural area not near to any other hotels or restaurants. This is a plus as the area is quiet, lovely and serene, perfect for a relaxing retreat and the food is very good. There are only a few rooms at the Palazzo which adds to its homey atmosphere. There is a lovely outdoor patio area which overlooks the countryside and makes for a terrific place to share a glass of wine at the end of the day.

But what makes this hotel an unforgettable experience is the service and the manager, Ousmane, a man from Senegal who knows all about hospitality and making guests feel "at home." There are not adequate words to describe how much Ousmane did to make our stay unforgettable. Upon our arrival, we were told to relax because Ousmane can solve all problems. That was the absolute truth. He is a true gem and I will never forget all the exceptional things he did! Thank you Ousmane!!!

Thanks too, to Victoria, a charming local girl who is the hostess at the Palazzo, to Aurelia, chef extraordinaire, and her assistant for making delicious meals, and to Laura, the housekeeper for going above and beyond the call of duty to make our stay in Tuscany truly memorable.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank I M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 May 2012

Stop looking now! If you have come across this hotel, or should I properly address it as Heaven, then book it now! More than comfort, more than style, more than escape, more than gourmet- it's just heaven.
We found PB on tripadvisor and because of the reviews, we booked. My new wife and I were spending 4 weeks traveling through France, Spain, and Italy; staying mainly in B&Bs and small hotels. One segment was from the Cinque Terra via train to Pisa, picked up a car and drove to PB after making a stop at an organic goat cheese farm (friend of a friend- but go visit) in Greve Chianti. After being delayed by 2 hours because of the Giro d'Italia (a welcomed delay), getting a flat tire, and arriving to PB at 9:30 PM. We were tired, half lost, bitter at each other... but then we met Osmane. Within 90 seconds the day's tribulations were gone. I won't spoil too much, but we were not welcomed into a hotel; no we were welcomed into Osmane's house/domain. With drink and some quick nibbles in our bellies, a table was waiting at their perfect little restaurant. We were introduced to other guest as you would introduce new guest at a dinner party. The meal... perfect. I dare you to tell Osmane you are still hungry....
Due to our rough day, Osmane upgraded us to a beautiful suite for the night. Perfect. Every little touch is perfect and stylish. I have never felt so comfortable in a room before. By the time our heads hit the pillow, our dream time had already started. I think we had a flat tire or something....
The hotel was fully booked, but you wouldn't know. Breakfast in the morning was perfect, with fresh breads, fruit, meats, cheeses- you ask, they deliver. Since we only had 1 full day to explore, Osmane plotted out a day trip for us using his 20+ years experience in the area. We had to swap cars, due to the flat, and a certain EUROPean CAR company was a pain to deal with. Again, no worries. Angel Osmane to the rescue. Everything was sorted, and we swapped cars about 30 mins away. Every suggested stop was perfect. Upon returning that night, my wife and I were feeling the travel, so we weren't sure on dinner. Osmane organized a mouth-watering teaser (free of charge) for us both. One bite, and a lite dinner was on. We advised Osmane we weren't very hungry, so he and the chef made something special for us. Perfect.
Our bags were moved from the suite during the day for us, and the “standard” room was only different in size, not elegance.
Check out the next day was a breeze, and Osmane ensured we had a full bottle of water for our long drive to Venice.

As I said, this place is heaven. Osmane is a true hospitality master. His staff are wonderful, professional, warm, and eager to please. You will surely need more than 1 night here. Come, have a seat in the warm leather chairs while sipping some beautiful local wine chatting to exciting and interesting guest while Osmane and his team take care of everything. The hotel is a little off the beaten track, but so are the clouds above the earth.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AUDingoDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Brandano

Property: Palazzo Brandano
Address: Via Val Gelata 18, 53020 Petroio, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Petroio
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Petroio
Price range (per night): ₹ 8,966 - ₹ 11,190
Hotel Class:4 star — Palazzo Brandano 4*
Number of rooms: 9
Official Description (provided by the hotel):
Palazzo Brandano's beautiful suites, spacious rooms and charming apartments are all luxuriously and comfortably furnished with handcrafted frescos by famous Italian Renaissance artists. Each air-conditioned accommodation boasts a flat screen satellite television, DVD player, HIFI stereo equipment, mini bar, safety deposit box and internet access. Bathrooms are equipped with either luxury massage showers or Jacuzzi bath tubs. Il Brandano restaurant with its stunning terrace serves modern Tuscan cuisine and an extensive selection of wines. ... more   less 
Also Known As:
Palazzo Brandano Petroio
Palazzo Brandano Hotel Petroio

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