We were to spend a three night wellness weekend with my family in the facilty but chose to cancel our third night since the facility does not meet the expectations of a 21st century "spa resort" no matter they call themselves that.

0) upon arrival the front desk clerk must have been very stressed out by the check in of the large group prior to us as he appeared to be somewhat rude and indocrinate.
1) no wifi in the rooms only in the lobby
2) the pool area is very small, overcrowded and the water appeared not to be clean
3) there is no water fountain or tap in the sauna area - ony a possibility to buy (!!!!) "home made waters" from the pool bar
4)poor selection of worse than average food - no healthy options
5) empty mini bar in the room which they offer to refill for money!! -I have never seen such thing
6) parking is not free for hotel guests
7) you are charged for a fresh robe
8) no possibility to book the room with breakfast only
9) no comlimentary hotel toiletries / make up pads etc. apart from a shower gel

The facility appears to host large groups who visit the city for its reowned spa, but does not meet the expectations of individual travellers.

Rooms very nice with air,hotel menu better than average.Desk clerks spoke good English.Some maintaince required on area leading to pool,wood boards leading to outside rotted and requires carpenter.Spa can be accessed using reasonably priced ticket good for 10 visits without staying overnight.