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Reviewed 7 October 2017

The hotel is situated at a golf course and obviously caters to a golfing (and tourist) crowd.The hotel is a bit disjointed, with rooms in a couple of different buildings. The room was had, sort of isolated by itself, was fine. The staff was very pleasant and helpful. There is a bar handy right off the reception area and a swimming pool in the middle of the buildings' complex. The location is handy for exploring the Normandy beaches.

Breakfast was good - plenty to choose from (but not as many items as in some of the hotels we stayed in). All told - a nice place.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Pfadfinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H1215-gm, Hospitality Manager at Mercure Hotel Omaha Beach, responded to this reviewResponded 5 November 2017

Dear Guest,

Thank you for taking the time to share your feedback about your stay in our hotel. We hope to welcome you back to our hotel very soon!

Sincerely,

Alexandre LEONARD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

This lovely Mercure hotel is on the Beach at Omaha Beach. Many rooms have water views and the hotels boasts a full spa, golf course and swimming pool. The restaurant is amazing and what helpful staff! Although they are French almost all staff speak English quite well. Perfect place to spend the night after touring D Day beaches

Stayed: October 2017, travelled with family
Thank groupleader45212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1215, Hospitality Manager at Mercure Hotel Omaha Beach, responded to this reviewResponded 5 November 2017

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Alexandre LEONARD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

Booked this hotel for two nights for my wife and me at the start of a ten day visit to Normandy in August. Ideally located for visiting all the WW2 tourist sites along the coast. Hotel is easy to find if you stick to the D514, follow the AA or RAC route directions and you will find the route rather circuitous. The welcome at reception on our arrival was first class; the receptionist went out of her way to explain various tourist sites, the facilities at the hotel etc. and directed us personally to our room. The room was a good size overlooking the car park and 18th fairway of the golf course. The wall coverings needed attention, lifting off the wall surface in places but the room was clean and tidy. Surprised at the absence of toiletries in the bathroom, shower cap, shampoo etc. Restaurant was very good in both atmosphere and quality of food but pricey if you are on a limited budget. I left clothing at the hotel but the staff did their best to find it, and eventually mailed it to my home address some time after the holiday. Value for money: Not a cheap hotel, but then you pay for the location.

Stayed: August 2017
Thank Derek W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1215, Hospitality Manager at Mercure Hotel Omaha Beach, responded to this reviewResponded 25 October 2017

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Alexandre LEONARD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Hotel suited us (party of eight) down to the ground. Two great golf courses on-site, good breakfast, comfortable rooms and very helpful staff. Short taxi ride to the harbour where lots of good restaurants and bars situated. Great trip!

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Thatch22D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1215, Hospitality Manager at Mercure Hotel Omaha Beach, responded to this reviewResponded 29 September 2017

Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Alexandre LEONARD

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Recently stayed for one night and besides the location, I wouldn't recommend this hotel. The room was really small and the service is really mediocre.
We were disturbed 3 times in the morning (at around 9-9.30-10) asking to leave the room, we were shocked as we thought the check out was at 12 but we finally left after the 3rd time. Of course when I sent a complaint to the hotel, I didn't even receive an apology. We paid approximately 180 EUR for a double room without breakfast....not impressed.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Pablost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h1215, Hospitality Manager at Mercure Hotel Omaha Beach, responded to this reviewResponded 29 September 2017

Dear Guest,

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Omaha Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Alexandre LEONARD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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