We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (105)
Filter reviews
105 results
Traveller rating
55
24
13
5
8
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
55
24
13
5
8
Show reviews that mention
All reviews mineral water breakfast and dinner nice hotel fresh air bulgaria pools spa capital aroma comfort
Selected filters
Filter
Updating list...
27 - 32 of 105 reviews
Reviewed 20 October 2018 via mobile

No cattle or coffe maker in the room, very low quality bed line, pillows and towels are off used.
In the restaurant there is no ventilation it is stinks of the grill you have to take a shower immediately after spending a couple of min in.
I do not recommended this hotel!
There other 5 star hotels not new but really 5

Date of stay: October 2018
Trip type: Travelled with family
3  Thank A A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2018 via mobile

Very nice hotel. Good location if you want to be in Velingrad but not right in the city. You can hike or walk or bike.
Very welcome staff. Always smiling and helpful.
Food is on good level.
Rooms are clean.
SPA is good for kids and adults too. Big swimming pool from inside to outside with warm mineral water. Different rooms with steam, salt etc. Two more swimming pools outside but only for summer.
In kids area the staff is very nice and responsible. They played with kids all the time, talking with them but very strict for rules inside which is great for kids games. Outside kids zone it’s not very good because is very close to the parking and to the swimming pool too.

Date of stay: October 2018
Trip type: Travelled with family
2  Thank 937elenak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 October 2018 via mobile

Together with my family we have booked an apartment and two more rooms for a nice weekend to celebrate my daughter 4-th birthday. A month before the birthday we have planned (in written correspondence) the dinner, the cake, the surprise and etc.
The special day has come, the whole my family (6 persons) arrived, we went to the restaurant and “oooo surprise, we have a table for 4 instead of table for 6 arranged a month ago”. The tall and quite unpleasant lady responsible for the restaurant’s guests accommodation offered us an awful table with no ordered in advance surprises for the birthday girl. Me as mother was more than pissed and sent quite an angry mail but imagine my surprise when instead of apology for this misunderstanding I received quite an unpleasant surprise!!!!! During the birthday dinner, a lady, employee from the management (unfortunately I did not understand her name) came and said “should I ruin your dinner now or I should do it tomorrow “?!?!?!
What the hell is this?! I have paid 993 Euro for celebrating the birthday of my daughter and I have received this attitude?!
All my friends and all my readers wil be informed not to visit this hotel because it has rude, unprofessional and quite unfriendly staff!

Date of stay: October 2018
Trip type: Travelled with family
8  Thank plpeneva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2018 via mobile

We stayed in the hotel for two nights. This hotel is nice, but far, far from five star experience. The personnel was friendly, but quite slow in the service. The rooms are nice, but the cheap pseudo-wood material that is used everywhere does not meet my five star criterion. The common areas are build with low quality of the construction work. The spa is nice, but the space between the pool and the sitting area is small and everything is wet.
The food is very good. Overall nice hotel, but not worth the price!

Date of stay: September 2018
Trip type: Travelled on business
2  Thank nikolayd337
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 September 2018 via mobile

Nice hotel, friendly staff .Clean room .Good hotel but is little expensive for things that you have. It's about 3 km from the town so you can't walk to Velingtad. Like I said ,good hotel you will like it ,but little expensive.

Date of stay: August 2018
Trip type: Travelled with family
Thank 7,70,824
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews