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All reviews spar supermarket bring some earplugs apartment was spacious light sleeper lounge area excellent location staff on reception end of the season walid marina noise balcony freshen sofa
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Reviewed 24 October 2022 via mobile

Just returned from a week at hotel in a side sea view apartment. This apartment faced a very noisy and busy street and faced a residential block of apartments. Everything in the hotel seemed to have closed at the end of September which we were not aware of. Pool snack bar was shut, bar not open in reception. Unable to have a shower as it was taped up with some form of tape and the grout around the taps was filthy. And a few days into the holiday building work started next door with drilling in the morning and afternoon making it impossible to sit on the balcony. Maybe we were just unlucky

Date of stay: October 2022
Trip type: Travelled as a couple
Thank Misuel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Walid Hajj, Director General at Hotel Duquesa Playa, responded to this reviewResponded 26 October 2022

Dear guest,
Many thanks for your stay in our hotel and for your review and we are sorry for all the nuisance that you had during your stay.
Actually, the house building next door wasn´t supposed to start before november and it was something that we didn´t expect and we are sorry for it.
We hope to have the chance to welcome you again so you can enjoy much better your stay with us.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2022

We have stayed at this apartment multiple times but it was our first holiday since covid and our first holiday with our 3 year old and 7 month old.
Our flight was cancelled on the way out and walid could not have been more helpful.
On arrival the apartment was spotless and the staff at check in was very friendly.
Our entire stay was excellent and nothing is too much trouble.
We look forward to returning next summer hopefully.

Date of stay: September 2022
Trip type: Travelled with family
Thank Beckie3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Walid Hajj, Director General at Hotel Duquesa Playa, responded to this reviewResponded 26 October 2022

Dear Beckie,
It was a great pleasure having you with us during your stay in Ibiza and we thank you for your trust in our service and we look forward to welcoming you again next summer.
Best regards

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Reviewed 6 September 2022 via mobile

Great hotel in and excellent location. Walid and his staff couldn’t of been anymore helpful and a special thanks for arranging a transfer to San Antonio for 24 of us !
Our week there ran as smoothly as you could hope for especially given how many of us there were.

Room tip: Nothing springs to mind
Date of stay: August 2022
Trip type: Travelled with friends
Thank JMT777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Walid Hajj, Director General at Hotel Duquesa Playa, responded to this reviewResponded 8 September 2022

Dear guest,
What a lovely feeling to read these words and to know that you enjoyed your stay with us.
What we have done is the less we can do and it´s always a pleasure for us to see the satisfaction in the words of our clients.
We look forward to welcoming you again and till then,please receive all our sincere regards.

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Reviewed 4 March 2022 via mobile

Very good hotel in the neighbourhood of the harbour. Central location to explore the area.
Breakfast was perfect and an extensive choice from the menu.
Particularly friendly and helpful service.
Rooms are spacious and neatly maintained. Somewhat outdated.

Date of stay: March 2022
Trip type: Travelled on business
Thank Ron B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Walid Hajj, Director General at Hotel Duquesa Playa, responded to this reviewResponded 8 September 2022

Dear guest,
What a pleasure to read these words and to know that you enjoyed your stay with us and we thank you for choosing our hotel during your stay in Ibiza and we look forward to welcoming you again.
Best regards

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Reviewed 22 September 2021

I stayed for a week with my disabled sister in an adapted apartment in this hotel.
The apartment was spacious and comfortable and the hotel is well placed near the port and the beach.
We had a few issues with the adapted shower room as my sister is very disabled and very unstable on tiled floors. However the hotel manager and the cleaning staff couldn't have been more helpful. They went out of their way to resolve the problem.
I cannot emphasize enough how friendly and helpful the hotel manager was. Five star customer service which is rare these days.
I highly recommend Hotel Duquesa Playa. You won't be disappointed.

Date of stay: September 2021
    • Location
    • Rooms
    • Service
Thank lynnerS3790SS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Walid Hajj, Director General at Hotel Duquesa Playa, responded to this reviewResponded 14 October 2021

Dear guest,
What a great pleasure to read your words and to know that our service was up to your expectations.
Our main goal is always to make our clients to feel at home and we are ready to use all our effort to achieve the full satisfaction of our clients.
It was a great pleasure having you with us and we look forward to welcoming you again during your next visit to Ibiza.
Best regards

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