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“Impressive”

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Mercure Hotel Duesseldorf Kaarst
Ranked #1 of 8 Hotels in Kaarst
Reviewed 10 December 2015

Our tour bus arrived late evening and yet the hotel restaurant still managed to provide an excellent and plentiful 4-course self-service meal. We stayed at this 4.Star hotel to be close to the Christmas Markets - Dusseldorf just 25 minutes away by road and Kóln just 40 minutes.The rooms were spacious and clean as were the hotel public areas. Well worth its 4-star rating. The only minor down-point was the much acclaimed in-room Tassimo coffee maker that we could not get to deliver more than one cup and the only after much cursing. We did complain and it was quickly replaced, but we did no better with the replacement.Oh well ... it was only a very minor inconvenience in what was a fantastic hotel experience.
The hotel is situated some distance from town and thus a little isolated without transportation, but there are a few fast-food shops within walking distance and a few well known (to UK visitors) stores.
I would not hesitate to recommend this hotel to anyone. Marvellous!

Room Tip: All rooms we heard were of good quality, but the more expensive rooms (suites) were even better...
  • Stayed: November 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank rebelcall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 16 December 2015


Dear guest.

What a kind review, THANK YOU so much!

We do really appreciate your stay within the group and we have forwarded your honored words to every staff member of the hotel.

The entire Team hope to welcome you again soon and Merry Christmas!

Your Team Mercure Hotel Düsseldorf Kaarst

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (385)
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33 - 37 of 385 reviews

Reviewed 8 December 2015 via mobile

Just returned from a stay at the mecure hotel with national holidays what a lovely hotel very clean lovely rooms super breakfast and lovely evening meal my husband went in the sauna and swimming pool both days and was very pleased would defiantly return to this hotel

Stayed: December 2015, travelled with family
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 16 December 2015

Dear customer.

Thank you for staying with us and for your very kind feedback!

We have forwarded your kind words to every colleague and we hope to welcome you back soon in the future.

Till then we wish you all the best and a very nice Christmas time.

Your Team Mercure Hotel Düsseldorf Kaarst

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2015

This hotel is almost the best I have stayed in, the room was spacious and very very clean, we had a bottle of water on arrival which came in handy, we had arrived late in our coach party but they stil put food out for us, the food at this hotel was excellent, the only downside was that the coffee maker did not really work, the first one would only produce one cup no matter what we tried to do and the replacement was no better and it leaked, despite that we had a great time and look forward to going again, they even gave us a chocolate ~Santa,how cute was that.

  • Stayed: November 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank crazyannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 16 December 2015


Dear guest.

The entire staff really appreciate your review and that you had stayed with us.

Thank you for rating the our facilities so good and we hope to welcome you back soon.

Till then we wish a nice Christmas time.

With kind regards

Your Team Mercure Hotel Düsseldorf Kaarst

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2015 via mobile

…that I got for this very short stay!
However, I had a chance to taste their chicken Burger and avocado! The mozzarella cheese was the plus in that burger!
Nothing around the hotel, not that easy to walk around, and will advise to have a car.
To be considered…

Stayed: October 2015, travelled on business
Thank Ahmed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 28 October 2015

Dear customer.

Thank you for giving us a feedback regarding your recent stay with us.

Nothing more to say like “Thank You!”
What a great feedback concerning our staff and especially for the Burger at our Bar “HighLight”. It means a lot to our Team, as it is one of the most important requirements to keep our guests satisfied in every way.

The entire Team would like to welcome you soon.

With best regards

Your Team Mercure Hotel Düsseldorf Kaarst

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Reviewed 16 October 2015

A very nice hotel for business trips. Quiet and clean with good access to main communication route. Rooms are very clean, beds are comfrotable, staff helpful and unobtrusive. The breakfast is rather typical for this standard of the hotel. You cannot say really nothing bad about the, but at the same time nothing exceptional.

  • Stayed: October 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank FunkyPumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 26 October 2015

Dear customer.

Thank you for your recent stay with us and that you left us a good feedback via TripAdvisor.

We do really appreciate your kind review, especially your comment about our staff.
In course of the Mercure Quality Standards we try our best to ensure a most satisfying stay for you.

The entire team is looking forward to welcome you in the future.

With kind regards

Ihr Team Mercure Hotel Düsseldorf Kaarst

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Additional Information about Mercure Hotel Duesseldorf Kaarst

Address: Koenigsberger Str. 20, 41564 Kaarst, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dusseldorf Kaarst)
Region: Germany > North Rhine-Westphalia > Kaarst
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Kaarst
Price Range: ₹ 5,175 - ₹ 19,387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Kaarst 4*
Number of rooms: 192
Official Description (provided by the hotel):
Mercure Hotel Dusseldorf Kaarst is extremely well located in the Dusseldorf outer green belt, a few minutes by car from Dusseldorf city center, airport and trade fair grounds. This 4 star hotel near Dusseldorf city centre provides excellent service and modern facilities. A total of 192 hotel rooms and suites and 1500 square metres dedicated to conference and banqueting facilities in Dusseldorf will host you in a scenic location. A small but nicely designed spa and pool area invites to unwind and relax. The restaurant and bar are a popular spot by guests from all over the world. ... more   less 
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Also Known As:
Park Inn Kaarst
Park Inn Dusseldorf

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