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Reviews (424)
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All reviewsnational holidayscoffee machineindoor swimming poolnice hotelrecommend this hotelshort breakstayed for one nightenjoyed our staycomfortable bedsbusiness tripaldigermanyexhibitionbeddingtubeuros
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Reviewed 8 December 2015 via mobile

Just returned from a stay at the mecure hotel with national holidays what a lovely hotel very clean lovely rooms super breakfast and lovely evening meal my husband went in the sauna and swimming pool both days and was very pleased would defiantly return to this hotel

Stayed: December 2015, travelled with family
Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 16 December 2015

Dear customer.

Thank you for staying with us and for your very kind feedback!

We have forwarded your kind words to every colleague and we hope to welcome you back soon in the future.

Till then we wish you all the best and a very nice Christmas time.

Your Team Mercure Hotel Düsseldorf Kaarst

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2015

This hotel is almost the best I have stayed in, the room was spacious and very very clean, we had a bottle of water on arrival which came in handy, we had arrived late in our coach party but they stil put food out for us, the food at this hotel was excellent, the only downside was that the coffee maker did not really work, the first one would only produce one cup no matter what we tried to do and the replacement was no better and it leaked, despite that we had a great time and look forward to going again, they even gave us a chocolate ~Santa,how cute was that.

  • Stayed: November 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank crazyannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant General Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 16 December 2015


Dear guest.

The entire staff really appreciate your review and that you had stayed with us.

Thank you for rating the our facilities so good and we hope to welcome you back soon.

Till then we wish a nice Christmas time.

With kind regards

Your Team Mercure Hotel Düsseldorf Kaarst

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2015 via mobile

…that I got for this very short stay!
However, I had a chance to taste their chicken Burger and avocado! The mozzarella cheese was the plus in that burger!
Nothing around the hotel, not that easy to walk around, and will advise to have a car.
To be considered…

Stayed: October 2015, travelled on business
Thank Ahmed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 28 October 2015

Dear customer.

Thank you for giving us a feedback regarding your recent stay with us.

Nothing more to say like “Thank You!”
What a great feedback concerning our staff and especially for the Burger at our Bar “HighLight”. It means a lot to our Team, as it is one of the most important requirements to keep our guests satisfied in every way.

The entire Team would like to welcome you soon.

With best regards

Your Team Mercure Hotel Düsseldorf Kaarst

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2015

A very nice hotel for business trips. Quiet and clean with good access to main communication route. Rooms are very clean, beds are comfrotable, staff helpful and unobtrusive. The breakfast is rather typical for this standard of the hotel. You cannot say really nothing bad about the, but at the same time nothing exceptional.

  • Stayed: October 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank FunkyPumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 26 October 2015

Dear customer.

Thank you for your recent stay with us and that you left us a good feedback via TripAdvisor.

We do really appreciate your kind review, especially your comment about our staff.
In course of the Mercure Quality Standards we try our best to ensure a most satisfying stay for you.

The entire team is looking forward to welcome you in the future.

With kind regards

Ihr Team Mercure Hotel Düsseldorf Kaarst

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Reviewed 28 September 2015

  • Stayed: September 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
manuela_vandam, Assistant Gerenal Manager at Mercure Hotel Duesseldorf Kaarst, responded to this reviewResponded 11 October 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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