We stayed at Hotel Le Coorg while visiting Kodagu recently. The booking was done through Make My Trip and we selected the hotel based on some very good reviews on a couple of sites including TripAdvisor.
Our check in experience was good, we were welcomed with watermelon juice and a wet towel to freshen us up. Check in formalities were completed very quickly and the bell boys escorted us to our room in no time. The ambiance was good for a budget hotel.
The room was spacious and the bedroom and TV room were separate. The furniture was creaky and we has to be very careful while opening and closing the cupboard door. One major bummer was the upholstery, it looked unwashed and felt used. The room was also not cleaned up properly as we encountered hair everywhere, on the bed sheets, floor and bathroom - especially after we had asked for the room to be cleaned up.
The food was decent. We found the taste to be good, but that was only as far as the room service menu was concerned. I would have called the food good, but the vegetables were found to be stale at least on two occasions (pasta and soup).
The breakfast was bad. The staff told us that they would serve us breakfast only after 8 am, though the manager told us that food would be ready at 7:30 am.
For some reason, the hotel decided to serve us "kanda poha". It was the worst "kanda poha" that I had ever eaten in my life. I also found what looked like egg fragments in my "kanda poha", probably some guest had used the same spoon for the "kanda poha" and the masala omlette in the next tray.
The idlis were also sticky and under cooked, the batter had not fermented enough obviously. The saving grace were the dosas and the chutney. The sambar was also not that great. The tea was too thick for our liking.
On the bright side, the service was good. The room service was good. I saw a lot of local youngsters employed with the hotel, which was fantastic.
Another bummer was the fact that their card machine did not work during check out. That must be a one-time problem, I believe.
Bummer number three was the fact that room service started only after 7 am and bread items were only served after 9 am. On the last day, we checked out at 7:30 am, breakfast was not ready contrary to what the manager informed us.
The hotel also had a ayurspa, a shop for coffee and chocolates among other things and also a games room which we did not get time to explore.
I found our stay experience to be less than satisfactory, the location was very convenient though, so maybe this could be a good option for a day's stay.